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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
Country of Citizenship: United States
SSN: xxx-xx-xxxx
Secret Security Clearance
____________________________________________________________________________
Job Title:
Department:
Agency:
Job Announcement Number:
___________________________________________________________________________
Core Competencies
Report Analysis, Customer Service, Data Entry, Financial Document Management, Loan Origination, 401(k), Stock/Bond/Investment Trading, Pension Oversight, Home Healthcare Provision, Sales, Merchandise Maintenance, Personnel Supervision, Policy/Procedure Adherence, Report Analysis, Problem Resolution
Professional Experience
MONTH 2013 - Present
Fidelity Investments
Location: N/A
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Financial Associate
Effectively provide highest levels of customer support and service by performing requested adjustments to client retirement accounts; responsibilities include pension initiation, adjustments to 401(k) contributions and trading of bond/stock/blended fund investments.
June 2016 February 2017
United States Air Force Reserve Security Forces
Kuwait
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Security
In this concurrent assignment while serving with United States Air Force Reserve Security Forces from 2013-Present, provided crucial security of military mission. During tenure became certified in use of M4, M9, 240B, 249 and 203 weapons and was also OC Certified.
Page 1 of 4
Yyyyyy x. yyyyyy Page 2 of 4
MONTH 2010 - Present
The Institute of Professional Practice Inc.
Location: N/A
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Individual Service Option (ISO) Home Care Provider
Skillfully provide support and assistance for adult foster care living arrangements, serving ICF/MR homes for individuals with special behavioral needs as well as medical requirements. Strongly support independent living activities as well as whole life programs and provide much-needed respite support.
MONTH 2007 MONTH 2007
Lowe s
Nashua, NH
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Department Manager
Expertly managed departmental sales, maintained merchandise and oversaw work performance of hourly sales associates as well as specialists in assigned departments; performed various merchandising activities as delineated in organizational policies. Was strong proponent of departmental products and continually promoted product sales; developed recommendations to Zone Manager for improving organizational merchandise products as well as improving policies/procedures.
Consistently provided highest levels of friendly and responsive customer service; also opened/closed daily departmental activities and completed an array of assignments as directed by Zone Manager. Diligently tracked customer orders including full-life-cycle of product installations, ensured that department was always maintained at fully-stocked levels and analyzed various reports, including those concerned with frequently-out-of-stock, common trends in sales, top 50 item/best sellers, zero sales reports, high/low reports and order due files.
MONTH 2007 MONTH 2007
Peters Honda
Nashua, NH
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
New Car Salesman
Yyyyyy x. yyyyyy Page 3 of 4
In this role, performed concurrently with assignment with Lowe s, successfully worked with customers to achieve sales goals for new Honda automobiles; continually provided exceptional customer service, performed outside sales to prospective customers and ensured compliance with all governing state/federal regulations.
MONTH 2006 MONTH 2007
Omega Mortgage / Hampton Bay Mortgage
Rivier, MA
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Loan Officer
Successfully originated commercial loans as well as residential loans for home buyers; investigated mortgage ratios to determine amount of loan customer qualified for, prepared needed documents, ensured proper completion as well as legal compliance of all documents and continually assured a neat/presentable work environment.
MONTH 2005 MONTH 2006
Abacus Communications
Manchester, NH
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Customer Service Representative
Was responsible for performing all needed data entry for a high-volume inbound call center; demonstrated strong capabilities for multi-tasking, resolving issues while dealing with unhappy customers and working well under stressful conditions.
MONTH 2000 MONTH 2004
The Men s Wearhouse
Nashua, NH
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Sales Associate
In a fast-paced work environment, provided excellent customer-centered, consultative sales activities that included working closely with customers to identify wants/needs, providing multiple items for selection, recognizing budgetary parameters and completing all sales activities.
Yyyyyy x. yyyyyy Page 4 of 4
Education
University of Phoenix
Accounting Studies, 2008-2009
New Hampshire Community Technical College, Nashua, NH
Marketing Studies
Affiliations
Institute of Professional Practice
Friars Club
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