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Yyyyyy x. yyyyyy

- xxxxxx Ulmer Rd.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx

* :


Operations Management (Manufacturing Warehouse)


Qualifications Profile


    Self-assured, dynaxxxxxxc, and results-driven professional with more than 10 years providing high-performance customer services and operations management support in the aftermarket automotive and hospitality industries.

-    Proven success in warehouse operations management support, shipping and receiving, and inventory management working with facilities engineers and senior management for an aftermarket automotive technology and manufacturing company.

    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Proven flexibility and adaptability with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skills that optixxxxxxze lixxxxxxted resources to achieve outstanding results.

    Excellent people management and interpersonal communication skills that inspire confidence while bringing workforce diversity into a team advantage in achieving shared comxxxxxxtments.


Key Expertise


Operations Management

    Inventory/Warehouse Operations Management

    Tactical & Operations Planning Support

    Customer Service Management

    Relationship Management (Clients, Stakeholders, & Suppliers)

    Shipping & Receiving Operations

    Process/Workflow Improvement

    Continuous Quality Improvement

    Policies & Regulatory Compliance (i.e. Quality Standards, Safety Regulations, etc.)

    Forklift Operations

    Inter-Office Coordination

    Staff Supervision & Training

    Team Building Dynaxxxxxxcs

    Time Management


    Apps: Xxxxxxnitab

    Productivity Tools: MS Office (Word, Excel, PowerPoint, & Outlook)


Professional Experience


TRW Integrated Chassis Systems Ÿ Xxxxxx, XXXXXX

Forklift Driver - Shipping and Receiving 2006 2014

Ÿ Assigned to oversee proper handling of freight on the highest volume shipping/receiving dock loading and unloading trucks, breaking bulk shipments into their designated warehouse binning, and assisting warehouse management with daily inventory management that ensured accurate physical counts.

Ÿ Leveraged team building and motivating skills to foster a strong teamwork among dock hands in achieving performance metrics, and process efficiencies in inventory management, order fulfillment, and customer service.

Ÿ Collaborated with senior management and facilities engineers to redesign warehousing locations for improved process efficiencies.

Ÿ Led shipping drivers in meeting assignment objectives, conducting training sessions for onboarding new drivers, and assisting clients, such as General Motors, in implementing an optimal shipment schedule.

Ÿ Ordered and handled empty dunnage from warehouse for finished products.


Kentucky Fried Chicken Clio, XXXXXX

Crew Member / Cook 2004 2006

Ÿ Responsible for food preparation, overseeing kitchen supplies, equipment, and menu ingredients/freezer inventory management.

Ÿ Ensured offered food items are processed according to specifications, while maintaining all stocks for menu productions were available at all times to ensure unhampered customer service.

Ÿ Cleaned food preparation area in accordance with kitchen maintenance standards and procedures.


Education & Credentials



Ÿ M.B.A. focused on Lean Manufacturing (taken at Kettering University, Flint XXXXXX) (2016)

Ÿ Bachelors of Business Adxxxxxxnistration , focused on Operations Management (2012)


Professional Affiliations

Ÿ Member: Ducks Unlixxxxxxted


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