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- Energetic Professional with 10+ years of customer service experience.
- Skilled in delivering high quality service, ensuring satisfaction and promoting customer retention.
- Strong interpersonal communication skills, key to forming positive relationships.
- Excellent organizational, administrative and leadership abilities.
Attention to Detail
Customer Relationship Management
Mann Carrier Inc, Fresno, CA 2009-2017
- Demonstrate strong organizational and communication skills throughout all daily operations.
- Successfully coordinate shipments.
- Manage calls, resolve inquiries and provide status updates as needed.
- Perform various administrative tasks.
Camino Food Center, Camino, CA 2008
- Delivered high quality customer service throughout day to day interactions with customers.
- Resolved inquiries and promoted overall customer satisfaction.
TJ Maxx, Dublin, CA 2007-2008
- Provided excellent customer service to patrons; made knowledge based recommendations to promote sale of products.
- Ensured accuracy throughout all cash transactions.
O Neil Relocation, Fremont, CA 2007
- Performed various administrative tasks, including scheduling and call management.
- Demonstrated excellent communication skills throughout all customer interactions.
Babies R Us, Union City, CA; Cashier
NCE Currency Exchange, Hayward, CA; Receptionist 2004
Singh and Singh Corporation, Junction City, KS; Assistant Manager 2002
Administrative Medical Assistant Program
SVJP High School, Punjab, India
DAV Coggege, Punjab, India
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