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Yyyyyy x. yyyyyy



20935 Riverforest Dr. | Land O Lakes, FL 34638

xxx-xxx-xxxx |


Admissions & Recruitment

Student Engagement & Counseling | Recruitment | Program Development | Strategic Planning

Advising | Diversity & Inclusion | Cultural Competence | Cross-Functional Team Leadership

Stakeholder Relations | Regulatory Compliance | Organization | Time Management | Problem Solving

Communication | Training & Coaching | Critical Thinking | Budget & Cost Control | Database Management

GradeFirst | Banner HR/Finance | Microsoft Office (Word, Excel, PowerPoint, Outlook) | Citrix


Motivated, energetic professional with 14 years of diverse experience in various sectors, including higher education and hospitality, that allowed for refinement of core skills. Expressive and focused with expertise in inspiring college students to achieve their goals. Possess motivational acumen and technical training needed to engage students and garner results. Ambitious and capable with keen ability to direct student activity coordination. Outgoing with exceptional planning skills and customer service expertise. Skilled in building constructive solutions and developing process improvements. Adept at recruiting and working to ultimately retain quality students. Achiever of success with important entities at all levels; excel as a team member or independent contributor. Work well under pressure in fast-paced working environments that call for both adaptability and flexibility. Demonstrated knowledge of common academic protocols used to direct admissions processes. Well-versed in scouting for and recruiting student from high schools, as well as community and junior colleges. Expert in creating liaison with different departments within a university setting. Open to a College Admissions role that will complement skill sets, as well as offer opportunities for career growth.


Professional Synopsis


Ultimate Medical Academy 2016

Admission Representative

  Adhere to admissions criteria in recruiting and engaging with prospective students; align with all Academy policies and procedures at all times

  Connect with prospects using phone, email and face-to-face methods to schedule informational sessions

  Interview interested students to gauge their commitment level, area of study, availability, etc.

  Assess students based on their stated needs, interests, qualifications and determinations qualitatively

  Refer students to Financial Aid as needed; often serve as a trusted mentor and contact point for the team of Associate Admissions Representatives

  Deliver guidance, leadership and development to staff members per the Director of Admissions


Walt Disney World 2015

Reservation Representative

  Led customer service-based functions for one of the most renowned amusement parks in the world

  Fielded high-volume inbound calls in a Call Center environment

  Used solid verbal communication, interpersonal relations and active listening skills to craft highly effective relationships and partnerships in a structured environment

  Worked with clients to develop an ideal vacation package to fit their needs and desires

  Called on exemplary sales techniques, solid guest services skills and strong attention to detail in working with clients to plan their dream getaways

  Achieved or surpassed all established booking conversion rates, average handling time guidelines and other performance metrics due to impeccable work ethic

  Called on sound computer proficiency to navigate across multiple computer systems to complete reservations

Yyyyyy x. yyyyyy






Head Coach (Women s Track & Field) and Recruiting Director

  Oversaw all database system changes regarding recruiting, as well as planning official on-campus recruiting visits for student athlete prospects

  Spearheaded the selection of qualified prospective students to engage in recruitment processes

  Scheduled and facilitated advising appointments, transcripts evaluations, course selections, process monitoring and additional counseling effort geared towards key students

  Supervised two Assistant Coaches, two Graduate Assistants and their teams; included managing team travel, accommodations, payments, cash distribution, equipment maintenance, work orders and website updates

  Briefed personnel staff via weekly budget reports; led bill reconciliation efforts and maintained departmental budgets, reports, queries and documents for the University

  Replied swiftly to all department emails and calls within a 48-hour time frame; handled all part-time staff and Graduate Assistant staff payroll, as well as documented all community service hours

  Coordinated coaching clinics and monthly professional development

  Processed verification forms for international students; reviewed their transcripts and SAT/ACT test scores

  Worked in conjunction with the Admissions Committee to evaluate prospective students files that did not adhere to the BOLD Admissions Standards

  Played a key role in organizing community service events

  Developed yearly team handbooks and media guides

  Carefully analyzed all administrative actions for students including the athlete drug testing program



Head Coach (Girl s Track & Field)

  Developed talent at the high school, junior varsity and varsity levels; ensured all athletes academic success

  Devised and monitored a team budget; scheduled and led practice and workout sessions regularly

  Served as an intermediary with college and university Coaches specific to student admissions

  Saw student athletes to graduation, including those accepted into top-tier programs e.g. University of Maryland, University of Texas, Delaware State University, Texas Southern University and the USA Track and Field Team




Master of Science, Sports Administration, Delaware State University

Bachelor of Science, Human Services, Springfield College



URI Throwers Camp/Coaches | USTFCCCA Track and Field Academy

USATF Level II Certified (Events & Sprint/Hurdles/Relays) | USATF Level I Certified

U.S. All Star Track & Field and Cross Country Clinic Professional Development | CPR/AED/First-Aid

Community Service Award, Special Olympics


Professional Affiliations

Vice President, MEAC Coaches Association | Member, NCAA Women s Coaches Association

Member, USATF Connecticut Officials Association | Member, Delta Sigma Theta



Yyyyyy x. yyyyyy



20935 Riverforest Dr. | Land O Lakes, FL 34638 | xxx-xxx-xxxx |



March 16, 2018


Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:


  I bring to any college admissions role years of proven success in various recruitment and higher education admissions capacities, as well as customer service expertise gleaned from working for one of the most renowned companies in the world.

  With recent positions held in college athletics and admissions, I scheduled and executed home and campus visits with students, used to screen all qualified prospects. I also recruited international students and helped them complete necessary paperwork.

  In my last role at the collegiate level working in Athletics, I supervised personnel, organized travel logistics for my teams, handled administrative and fiscal functions, as well as developed effective recruitment practices.

  As always, I am adept in adhering to all applicable college admissions, international and NCAA regulations, compliance standards, scholarship guidelines and eligibility rules. For a college or university to ultimately be successful, I understand that it is my job to be a top-notch recruiter and admissions expert.

  Before working in higher education, I thrived in a high school setting to aid student athletes as they navigated the college application and admissions processes. Doing so included researching colleges, advising students on their choices, assembling all documentation needed to apply. I also reviewed each assigned student s academic standings and communicated these to Admissions and Athletics offices.

  I consider myself a very humble person, comfortable working with diverse groups of people. As a professional, I am able to thrive under pressure in fast-paced, demanding work environments. I excel as both an independent contributor and team member to actively contribute to seamless operations.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.



Yyyyyy x. yyyyyy

Enc. Resume

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