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Samuel Freed

- 2505 Northland Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *





Dear Hiring Manager,




        In response to a job vacancy posting for the position of ________________, I am taking this opportunity to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my baccalaureate degree in Computer & Systems Engineering with more than 10 years providing high-performance sales, product development, brand management, customer service, client account management, and technical support in the IT Solutions Industry. I am currently with Accruent in Xxxxxx, XXXXXX as a Product Manager. Prior to this, I served the National Instruments as a Product Marketing Manager having started as an Applications Engineer. For more details, please take a moment to go through my resum .


In leveraging my sales and product management competencies, I also bring to the table my personal strengths that include a passion for achieving business objectives through sustained customer-centric and results-driven leadership excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with clients and industry professionals so critical in developing a solid public image, generating revenues from repeat business, and fostering word-of-mouth promotions in highly competitive markets.


I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your senior product management team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for your time, and I look forward to hearing from you soon.








Attachment: Resum




Samuel Freed

- 2505 Northland Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Director Product Management


Qualifications Profile


    Highly self-motivated and results-driven management professional with more than 10 years providing high-performance sales, product development, brand management, customer service, account management, and technical support in the IT Solutions Industry.

    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.


Key Expertise

    Strategic Market Planning & Execution

    Marketing & Sales (Trad. & Online)

    Technical Retail Sales Management

    IT Solutions Architecting & Portfolio Management

    Product Development

    Business Development

    Multiple Account Management

    Customer Service Management

    Relationship Management (Clients, Stakeholders, & Suppliers)

    Product Presentation

    Product Branding & Positioning

    Technical Service Administration

    Staff Supervision & Development

    Records & Document Management

    MS Office, Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing


Professional Experience


Accruent Ÿ Xxxxxx, XXXXXX

Product Manager Jul 2012 Present

    Manage the product roadmap, product development, and drive adoption and retention of Site and Project Management solutions for the Telecom industry.

    Led the design and development of a new module for Tower Companies, from concept to early adopter program

    Oversaw R&D, selection, and integration of 3rd party components, including a BI reporting engine, a process management solution, and a document viewer in providing end-to-end business solutions to clients.

    Provided a rewarding customer experience via regular client calls, early adopter programs, analysis of in-product analytics, win/loss reports, and other services that go beyond client expectations.

    Leveraged lean development practices to several legacy retail products to reduce waste and drive customer satisfaction and retention.


National Instruments Ÿ Xxxxxx, XXXXXX

Product Marketing Manager (PMM) May 2008 Mar 2012

    Served as outbound marketing leader and sales resource for a line of data acquisition (DAQ) devices (over 700 part numbers) that engineers connect to their computer to take measurements and perform automated tests.

    Shaped roadmap for product line (hardware & software features) based on customer feedback, market factors, available technology, and engineering resources.

    Demonstrated integrated hardware/software expertise in DAQ devices to customers, prospects and press creating product demos and optimizing sales opportunities for business growth.

    Launched and managed X Series line of data acquisition devices with a successful global rollout.

Applications Engineer Jul 2006 May 2008

    Assisted clients in resolving technical hardware and software issues via phone, email, and online discussion forums.

    Educated clients on system operations, warrantees, and other subjects that create a seamless customer experience around company products and services.


Education & Credentials


    B.S. Computer Systems Engineering, Computer Science



Professional Training & Certifications

    Pragmatic Marketing Certified Ÿ Lean and Agile methodologies

Awards & Recognition

    Test & Measurement World's "Best in Test" award for DAQ, National Instruments

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