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Yyyyyy x. yyyyyy

- 2445 Honolulu Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

Healthxxxxxxre Services & Operations Management

 

Qualifixxxxxxtions Profile

 

    Highly self-motivated and results-driven management professional with more than 7 years providing high-performance business administration and patient xxxxxxre services in the healthxxxxxxre business.

    Detail-oriented, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to resolve operations and people-centric work issues even under stressful work conditions.

    Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results from concurrent tasks with or without supervision.

    Strong people management and interpersonal communixxxxxxtion skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.

 

Key Expertise



    Healthxxxxxxre Operations Management

    Tactixxxxxxl & Operational Planning

    Service Quality Administration

    Time Management

    Process/Workflow Improvement

    Relationship Management (Customers/Patients, Stakeholders, Public, Government & Suppliers)

    Inter-Office Coordination

    Policies & Regulatory Compliance (i.e. OSHA, US-FDA, HIPAA, Medixxxxxxre/Medixxxxxxid, etc.)

    Program/Event Project Management

    Xxxxxxse Management

    Clinixxxxxxl Intervention Planning

    Treatment Administration

    Infectious Disease Control

    Bilingual in English & Armenian

Technixxxxxxl

    Electronic Health Record (HER)Management

    Medixxxxxxl Billing & Coding

    MS Office (Word, Excel, PowerPoint, Access, & Outlook)

    Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing


 

Professional Experience

 

Newman Chiropractic Xxxxxxre Ÿ Encino, XXXXXX

Administrative Assistant Jul 2009 Present

    Provide administrative support for the healthxxxxxxre business, ensuring medixxxxxxl billing in the correct ICD-10 standards.

    Ensure that regular collection of patient co-pays/payments are in order and on time.

    Support service quality standards assisting line managers and clinixxxxxxl staff in in providing the highest level of professional and people-focused customer service. Address phone xxxxxxlls on inquiries and confirm appointments.

    Organize patient information in updating the company s Electronic Health Record System, as well as ensuring health and medixxxxxxl insurance eligibility.

    Ensure compliance with loxxxxxxl, state and federal laws that include HIPAA.

 

Glendale Memorial Hospital and Health Center Glendale, XXXXXX

Intern Mission Integration & Health Center Oct Dec 2015

    Supported community outreach programs, visiting and interacting with patients from diverse backgrounds.

    Managed Adopt a Student GMHHC philanthropy project and actively participated in Glendale s 90th Anniversary Project.

 

Eduxxxxxxtion & Credentials

 

    XXXXXXL STATE UNIVERSITY, NORTHRIDGE Ÿ Xxxxxx, XXXXXX (2015)

B.S. in Health Administration, Dean s List (Spring 2015)

 

    GLENDALE COMMUNITY COLLEGE Ÿ Glendale, XXXXXX (2013)

General Eduxxxxxxtion

 

Award/Recognition

    Nominee: The National Society of Leadership and Success, Sigma Alpha Pi (Fall 2015)

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