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Yyyyyy x. yyyyyy
- 2445 Honolulu Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com |
Healthxxxxxxre Services & Operations Management
Qualifixxxxxxtions Profile
Highly self-motivated and results-driven management professional with more than 7 years providing high-performance business administration and patient xxxxxxre services in the healthxxxxxxre business.
Detail-oriented, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to resolve operations and people-centric work issues even under stressful work conditions.
Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results from concurrent tasks with or without supervision.
Strong people management and interpersonal communixxxxxxtion skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Key Expertise
Healthxxxxxxre Operations Management
Tactixxxxxxl & Operational Planning
Service Quality Administration
Time Management
Process/Workflow Improvement
Relationship Management (Customers/Patients, Stakeholders, Public, Government & Suppliers)
Inter-Office Coordination
Policies & Regulatory Compliance (i.e. OSHA, US-FDA, HIPAA, Medixxxxxxre/Medixxxxxxid, etc.)
Program/Event Project Management
Xxxxxxse Management
Clinixxxxxxl Intervention Planning
Treatment Administration
Infectious Disease Control
Bilingual in English & Armenian
Technixxxxxxl
Electronic Health Record (HER)Management
Medixxxxxxl Billing & Coding
MS Office (Word, Excel, PowerPoint, Access, & Outlook)
Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing
Professional Experience
Newman Chiropractic Xxxxxxre Encino, XXXXXX
Administrative Assistant Jul 2009 Present
Provide administrative support for the healthxxxxxxre business, ensuring medixxxxxxl billing in the correct ICD-10 standards.
Ensure that regular collection of patient co-pays/payments are in order and on time.
Support service quality standards assisting line managers and clinixxxxxxl staff in in providing the highest level of professional and people-focused customer service. Address phone xxxxxxlls on inquiries and confirm appointments.
Organize patient information in updating the company s Electronic Health Record System, as well as ensuring health and medixxxxxxl insurance eligibility.
Ensure compliance with loxxxxxxl, state and federal laws that include HIPAA.
Glendale Memorial Hospital and Health Center Glendale, XXXXXX
Intern Mission Integration & Health Center Oct Dec 2015
Supported community outreach programs, visiting and interacting with patients from diverse backgrounds.
Managed Adopt a Student GMHHC philanthropy project and actively participated in Glendale s 90th Anniversary Project.
Eduxxxxxxtion & Credentials
XXXXXXL STATE UNIVERSITY, NORTHRIDGE Xxxxxx, XXXXXX (2015)
B.S. in Health Administration, Dean s List (Spring 2015)
GLENDALE COMMUNITY COLLEGE Glendale, XXXXXX (2013)
General Eduxxxxxxtion
Award/Recognition
Nominee: The National Society of Leadership and Success, Sigma Alpha Pi (Fall 2015)
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