• Dynamic Leader who offers a proven background in Workforce Planning / Development, Organizational Management, Needs Analysis / Assessment, Strategic Analysis / Planning, Program Management, Employee Relations, Recruitment Methodologies, Event / Workshop Planning, and Policy / Procedure Development; contributes talent in Team Building / Training, Coaching / Mentoring, Leadership Development, Data Tracking, Process Improvement, and Regulatory Compliance; and exhibits an ability to see the big picture at all times.
• Certified Life Coach who can make decisions to reflect positively on workforce, team building, and recruitment operations in alignment with an employer s vision and goals to develop career and learning opportunities.
• Excellent Communicator who builds and sustains synergistic relationships with senior-level management, public- / private-sector leadership, workforce peers, and the community; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity to drive winning outcomes.

SER Metro, Inc.

Workforce Advisor Team Leader (2015 Present)

  Capitalize on the opportunity to lead forward-thinking compliance among a top-performing team, including actively identifying and connecting with community xxxxxxrtners for clients, reviewing files for accuracy, developing critical process flow, and regularly exceeding dexxxxxxrtment goals for key job placement and training.

  Build and enhance connections with xxxxxxrticixxxxxxnts while meeting local workforce needs, including promoting a prominent employer presence via the use of on-site recruitment events and popular information sessions.

  Develop strategy and systems to support and track xxxxxxrticixxxxxxnt success via targeted career placements.

  Compile and analyze labor market intelligence to drive and assess dexxxxxxrtment goals and effectiveness.

  Collaborated with workforce team members to leverage strong employer relationships.

  Cost-effectively managed dexxxxxxrtmental budgets while delivering quality customer service.

  Developed, implemented, and conducted career development-related workshops and seminars.

  Developed materials for tracking while maintaining a high-volume caseload for challenging xxxxxxrticixxxxxxnts.

Job Works, Inc.

Quality Assurance Specialist (2014 2015)

  Utilized broad scope of industry knowledge toward creating processes, procedures, and training for Business Service Representatives (BSR), including prexxxxxxring, managing, and monitoring team-based recruitment events.

  Led efforts across 3 Career Link centers while conducting surveys and follow ups and key contract adherence.

  Tracked performance with employees and training providers to ensure master agreement compliance.

Certified Life & Career Coach

  Strategically steer cross-functional consultations with dexxxxxxrtment heads to conduct targeted needs analysis / assessment, including collaborating with professionals to develop results-generating improvement processes.

  Build and sustain a large-scale database to establish business relations and secure clientele via lucrative marketing, advertising, and networking, along with conducting workshops to boost core success.

Yyyyyy x. yyyyyy ￨ Xxxxxxge Two ￨ (xxx-xxx-xxxx

Certified Life & Career Coach

  Deliver 1:1 services to bridge gaps between a person s current state and future desired state, including working with clients to extract critical information and provide specific and resourceful answers to drive goals.

  Planned, marketed, and managed high-attendance events and workshops.

  Successfully trained new hires on computer systems and performance expectations.

  Expertly conceptualized and developed new ideas, goals, and accountability enhancements.

Residential Realtor

  Maximized bottom-line performance by leading lucrative sales of high-value properties within a competitive residential real estate market, including reviewing mortgage loan products, reports, financials, and titles with clients; handle negotiations; and conducting broker price opinions and market analysis to achieve objectives.

  Successfully led results-generating training for fellow realtors and staff.

  Led popular home buyer workshops, credit rexxxxxxir, and financial planning events.

  Cost-effectively negotiated contracts with buyers, sellers, and authorized 3^rd xxxxxxrties.

Compliance Analyst ￨ Asset Manager

  Expertly reviewed 100+ files weekly in compliance with CFBP rules while overseeing asset management professionals to assure accuracy and collaborating with senior management to establish cross-functional goals.

  Personally developed, managed, and / or updated checklists requesting required documentation.

Work Director

  Played a vital role in coordinating and managing daily functions, handling monthly and statistics reporting, and continually adhering to comprehensive deadlines for wide-ranging assignments and / or reviews.

  Developed training materials and provided essential resources to staff and senior-level management.

Professional Certified Coach Goal-Oriented Life ￨ Career Coaching (2016) International Coach Federation

Offender Workforce Development Specialist Trainer (Current) Dexxxxxxrtment of Labor ￨ Dexxxxxxrtment of Corrections

ADHOC ￨ CAPS ￨ CWDS ￨ Client Tracker ￨ SARA ￨ Microsoft Excel ￨ Microsoft PowerPoint ￨ Database Systems

Toastmasters International ￨ Global Leadership Conference ￨ World Business & Executive Coach Summit

Youth Mentor ￨ Career Planner, No Limits Organization