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Yyyyyy x. yyyyyy

- 825 Summer Lane E Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

IT Operations/Systems Administration

 

Qualifications Profile

 

    Self-assured, dynamic, and results-driven professional with more than 9 years providing high-performance academic research, tax accounting and financial management support, media traffic management, and administrative/clerical support in the academe, heavy industry technology solutions, biomedical, and financial service sectors.

-    Strong xxxxxxssion for delivering outstanding process efficiency in electronic document management, systems administration and technical user support for several business applications.

    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Proven flexibility and adaptability with quick learning abilities to reach high productivity levels in fast-xxxxxxced work environments and new or demanding assignments.

    Effective interpersonal communication fiat that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.

 

Key Expertise


 


Business Operations Management

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Process/Workflow Improvement

    Media Placement Management

    Negotiations & Diplomacy

IT Management Support

    Concurrent Project Management

    IT Systems Seminar Management

    Database Management

Financial Management Support

    Financial Accounting

    Individual & Corporate Tax Documentation

    Financial Data Entry Operations

    Financial Records & Document Management

Administration

    Personnel Administration

    Organizational Development

    Office & Staff Administration

Technical

    Biomedical Research Protocols & Operations Management

    Programming: Java, C++ & Visual Basic

    ERP: SAP/R3

    Internet: MS SharePoint Online Collaborative Computing

    Productivity Tools: MS Office (Word, Excel, PowerPoint, & Outlook) & AnyDoc software


 

Professional Experience

 

Carpenter Technology/Expeditors (Centrix Staffing) Ÿ Reading, XXXXXX

Office Clerk/Export Processing Agent Jun 2016 Present

Ÿ Provide customer service in processing export documents for clients, digitizing documents and uploading files to SharePoint for collaborative editing, and Email Outlook for inter-office document transmission.

Ÿ Export digitized documents into the SAP ERP system related to steel containers, trucking, air freight, ocean freight and other export-related transactions requiring data capture.

 

Funding Metrics Ÿ Langhorne, XXXXXX

Financial Data Entry Specialist Aug Nov 2015

Ÿ Reviewed and pre-screened financial documents, filing and providing accurate data entry into corporate databases for client service references, and assisting overflow work from management and other dexxxxxxrtments as needed.

 

Comcast (Monarch Staffing) Ÿ West Xxxxxx, XXXXXX

Traffic Coordinator Apr Aug 2014

Ÿ Scheduled media placement/spots for online and traditional broadcast advertising, processing client advertisements into the comxxxxxxny database, entering the instructions for advertisement airing, managing changes and incomplete client instructions as needed, and using customized application to process the Comcast Spotlight Orders.

 

Depuy-Synthes (Monarch Staffing) Ÿ West Xxxxxx, XXXXXX

Tax Prexxxxxxrer Jan 2014

Ÿ Processed and generated tax returns for and ensured proper distribution to all employees on time.

 

Prudential (Adecco Staffing) Ÿ Horsham, XXXXXX

Data Entry Claims Processor Nov 2012 Feb 2013

Ÿ Leveraged accurate computer keyboard skills to enter the claims (OCR format) in AnyDoc Software providing 8000-10,000 keystrokes per hour & fast typing skills to complete voluminous data entry of transactions with high accuracy.

Ÿ Provided administrative and clerical support in routine financial service operations for several clients.

 

 

 

 

Yyyyyy x. yyyyyy

- 825 Summer Lane E Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

Professional Experience (continued)

 

West Xxxxxx University Ÿ West Xxxxxx, XXXXXX

Research Assistant Jan 2007 Feb 2011

Ÿ Collaborated with a microbiology professor in conducting investigative experiments with anti-viral agents validating and establishing Herpes simplex virus-type 2 infectivity and agents that block gap junctional intercellular communication.

Ÿ Screened various plants for curative properties for anti-viral efficacies using herpes simplex and vaccinia as preliminary indicator viruses.

Ÿ Learned and deployed a wide variety of modern research techniques involved in laboratory virus research.

 

Education & Credentials

 

Ÿ M.S. in Information Science, THE PENNSYLVANIA STATE UNIVERSITY Ÿ Great Valley, XXXXXX (2013)

Ÿ Non-degree: Database Design and Programming , TEMPLE UNIVERSITY Ÿ Philadelphia, XXXXXX (Aug - Dec 2011)

Ÿ B.S. in Prof. Studies/Biology & Health Sciences, WEST XXXXXX UNIVERSITY Ÿ West Xxxxxx, XXXXXX (2011)

Relevant Course Work:

Ÿ Software Development Lifecycle | Information Systems Architecture | Financial/Managerial Accounting

Ÿ Network Management | Computer and Cyber Forensics | IT Systems Seminar Management

Ÿ Invention & Creative Design | Information Security | Organizational Behavior | Negotiation Strategies

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