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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com
Driven, focused, and knowledgeable Strategic Leader with 20+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, monitoring regulatory compliance standards, diffusing escalated customer service situations, and coaching/training staff members. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.
Key Competencies
Sales/Business Development Treasury Management Staff Training Contract Negotiation
Finance and Banking Industry Regulatory Compliance Customer Retention
Process Improvement Oral/Written Communication Revenue Management ACH Processing
Professional Experience
MidFirst Bank, Phoenix, AZ September 2006-Present
Vice President, Treasury Management Sales Officer
Direct day to day treasury management and operational functions within a fast-paced banking environment with a focus on increasing productivity and efficiency levels
Design and implement innovative operational/financial strategies, review and streamline existing policies, and oversee risk management functions
Supervise cross-functional teams which requires providing individualized coaching and guidance along with diffusing escalated employee relations issues
Played a lead role in the launch of a new in-house commercial credit card program which improved client cash flow, streamlined payables, and increased overall revenue levels
Consistently exceed treasury management revenue goals by up to 30% each year since 2006 along with maintaining positive relationships with key clients
The Biltmore Bank of Arizona, Phoenix, AZ January 2004-January 2006
Treasury Management Officer
Coordinated treasury management logistics within the organization which included devising new products and accompanying members of senior management on sales calls
Reviewed and services treasury management specific calls, successfully increased bank revenue, and implemented a comprehensive billing process
Instrumental in the creation and implementation of ACH file processing procedures which resulted in avoiding ACH processing issues
Additional Professional Experience
Assistant Vice President, Corporate Services Officer, National Bank of Arizona, 2002-2004
Senior Cash Management Associate, FINOVA Capital Company, 1999-2002
Education & Certifications
Bachelor of Science, Finance, Arizona State University, Tempe, AZ
Certified Treasury Professional (CTP)
Accredited ACH Professional (AAP)
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