HIT Expert ~ Cerner Expert ~ Trusted Consultant & Analyst

         Confident, ambitious professional with a background comprised of years having served as a valuable subject matter expert (SME)

         Track record of managing large organizational transitions including working with Cerner applications in a build and maintenance capacity

         Industry track record spanning 10 years, six with Cerner and four spent consulting in W-2 and 1099 status capacities

         Excel in deadline-driven project management settings driven towards developing process improvements

         Served as a trusted, exemplary leader, often educating others and expanding own knowledge base through professional development

         Now seeking contract employment in the Health IT industry with Cerner applications; also open to permanent opportunities

         Since 2016, act as a Consultant for Cerner Core Security at Trinity Health; handle user access, troubleshooting, fix, and build issues

         Until 2016, operated as a IT Project Coordinator for the Chickasaw Nation Division of Commerce Casino & Hospitality Applications

o    Advised during project management efforts in developing hospitality and point-of-sale (POS) systems, as well as replacement of both operating systems and end-of-life hardware

o    Aided in managing Caf and gift shop POS, inventory control and payroll deduction system development processes

o    Implemented Live Streaming Black Jack; handled site remodel, server placement, gaming commission/risk compliance, application upgrades and patches

         Troubleshot, maintained and built Cerner systems across XR, Core, Scheduling, CPDI, PowerChart and other solutions

         Led security audits, maintenance and creation of user positions in Cerner; also handled all test script development

         Offered comprehensive MARs holter monitor system and hardware support

         Oversaw the implementation of CPDI in Nevada and Southern California; included hardware and software installation and configuration

         Developed and maintained the Cerner Event Set Hierarchy; handled position and security maintenance including application groups, privileges, preferences, exception groups, etc.

         Designed and executed training, go-live and post go-live support, along with application and security testing

         Delivered unsurpassed interim HIM Department leadership to oversee projects across Cerner EMR implementation solutions

         Handled security operations in building and maintaining user accounts and locations in a 56-solution Cerner environment including Profile, Registration, Revenue Cycle, Pathnet, Pharmnet, Surginet, etc.

         Recognized as an HIM SME by the IT department, a feat amidst a period of heavy management turnover

         Liaised with internal groups and with application vendors during builds, upgrades, maintenance and system issue resolution

         Expertly managed Cerner applications full testing of HIM (ProFile), Core, Clinical Reporting XR, ProVision Document Imaging, HIE Hub, IQ Health, PowerChart and Clinical Document Generator per applicable state and federal regulations

         Proved integral in designing and deploying a point-of-care document imaging process

         Installed and configured hardware and software in support of document imaging, CD production, and dictation

         Acted as a System Administrator for 3M Softmed, HDM ARMS and Encoder

         Convened between vendors, departments and build teams to interface between Softmed Transcription and Encoder products with Cerner

         Also deployed Cerner Digital Dictation and Dragon Speech Recognition Products

         Designed and managed the EMPI conversion from AS400 to Cerner, as well as the medical record conversion from McKesson HPF to PowerChart; also owned development of the PowerChart Clinical Document Event Set Hierarchy

         Toxxxxxx on an advisory role in the PathNet and GE PACS-to-Cerner conversions

         Performed gap and troubleshooting analyses, as well as developed workflows to aid in process improvement endeavors; sought to assess project needs and report on gathered data to make suggestions for moving forward to the EMR Director and CIO

         Spearheaded support, training and coaching for all end-users due to subject matter expertise

         Liaised with the U.S. District Attorney s office, Indian Health Service, and internal attorneys to lead the Federal Tort Claims Act process

         Called on strong attention to detail in leading investigations involving employee and patient accidents, injuries and complaints

         Evaluated medical records to ensure adherence to standard of care

         Authored, edited, published and assessed the content of all company policies, revising as needed

         Aligned operations with narcotic suspension and patient termination policies per company policy and patients federal and state rights

         Managed New Hire Orientation within the Division of Health; developed and delivered related staff documentation, as well as tracked all completed all staff training activities

         Operated as an administrator and IT support contact for the HealthStream Learning Center

         Chaired the Environment of Care, Emergency Management and Ethics, Morbidity & Mortality Committees; also served on the Morbidity & Mortality, Quality Safety and Medical Staff Committees

         Held emergency drills, exercises, and trainings; assessed and reported on results of Vertical Evacuation, Mass Immunization Prophylaxis, Mass Trauma/Casualty and Loss of Utilities

         Named to serve as the Documentation Section Leader for the CNDH Emergency Management Team

         Worked in partnership with the Joint Commission to lead preparedness and compliance operations

         Drove Human Resources support operations for leaders across 15 divisions of a company with 12K staff members in total

         Prepared job postings with positions descriptions per company standards

         Utilized HR Logix and a proprietary system to post positions and analyze applications

         Advised company leaders on best practices related to interviewing and hiring processes

         Scheduled and led interviews; followed up by presenting job offers; negotiating salary requirements with potential hires and educating them on benefit package offerings

         Trusted to serve as an HR Representative for Employee Relations functions such as investigations, mediations and terminations

         Mentored and led employment counseling for staff members seeking to overcome employment challenges and barriers

         Regarded as a quality control SME when completing IT projects for applications utilized by HR

         Administered drug screens and fingerprinted new hires for FBI background checks; also performed reference checks

         Participated in a workgroup whose primary goal was to implement LiveScan fingerprinting

         Independently represented the company at local, tribal, state and national career fairs

         Maintained Joint Commission compliance and quality for more than 750 Division of Health personnel files

         Played a vital role in the coordination and execution of a Tribal Internship program; supervised all hired Interns and summer youth hires

Previously worked as a Credentialing Specialist (2006-2008), Census Supervisor (2005-2006) and Intern (2005) with The Chickasaw Nation, as well as an Adjunct Teaching Faculty Member with Yavapai College (2011-2012) and East Central University (2010)

Certification, HITPro-PW, American Health Information Management Association

Master of Science, Human Resource Administration, East Central University

Bachelor of Science, Health Information Management, East Central University

Certified in Cerner Core Security

Cerner System Maintenance Training

HIT Pro Exam

3M HDM Reporter Training (32 Hours)

ICS 100/300/700 Federal Emergency Management Training