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Yyyyyy x. yyyyyy

676 Claridge Circle, Hoffman Estates, IL 60169

xxx-xxx-xxxx abc@xyz.com

 

 

Senior Business Analyst

 

Profile of Qualifications

 

  • Results oriented Lean Six Sigma Green Belt possessing over 10 years of business analysis and quality assurance experience.
  • Skilled in gathering client requirements and developing individualized solutions to ensure overall satisfaction.
  • Dynamic interpersonal skills, instrumental to interfacing with stakeholders, development team and technical analysis.
  • Ensured optimal product quality by effectively creating, designing and writing test plans to thoroughly assess compliant with requirements.

 

Key Achievements

 

  • Contributed extensively to OLFM upgrade project; successfully released 14 versions.
  • Upgraded 4 proprietary systems to web based .Net aspx versions.
  • Maintained quality control by communicating 700+ system issues, designing resolutions and implementing updates.
  • Streamlined scanning/indexing operations; resulting in a 50% reduction in workload.
  • Successfully consolidated 89 systems throughout Mexico division.
  • Created highly informative training documents in SharePoint; recorded information regarding 50 systems, as well as 500 processes and procedures.

 

Technical Proficiencies

 

   SuperTrump

  Oracle Finance Lease Management

   Enterprise Architect

   PeopleSoft

  Seibel

  MS Office Suite

 

Professional Synopsis

 

Navistar Inc. Retail Finance & Lease Processing Service Center 2005-Present

Lead Business Analyst (2015-Present)

  • Strategically identify business requirements and design individualized solutions to ensure achievement of needs.
  • Conduct thorough testing and review to maintain quality control throughout all operations.
  • Serve as subject matter expert (SME) for Legacy systems.
  • Generate detailed reports; relay pertinent project status information to appropriate management.
  • Demonstrate strong leadership skills while directing all testing processes; ensure adherence to timeline throughout user acceptance testing.
  • Leverage industry expertise to conduct highly effective training on enhanced system applications, processes and practices.
  • Responsibilities include documenting AS-IS/TO-BE systems, developing re-usable test case scripts and risk mitigation.

Quality Assurance Analyst 2005-2015

  • Maintained quality control throughout all day to day operations.
  • Key responsibilities included planning new release upgrades, designing test plans and performing thorough functional, system and acceptance training.
  • Conducted regression testing, as well as test cases for system validation scenarios.
  • Generated in depth reports to show test outcome, issues and suggested resolutions.

 

Education & Professional Development

 

Coursework Completed, Northern Illinois University, DeKalb, IL

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