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Yyyyyy x. yyyyyy

676 Claridge Circle, Hoffman Estates, IL 60169




Senior Business Analyst


Profile of Qualifications


  • Results oriented Lean Six Sigma Green Belt possessing over 10 years of business analysis and quality assurance experience.
  • Skilled in gathering client requirements and developing individualized solutions to ensure overall satisfaction.
  • Dynamic interpersonal skills, instrumental to interfacing with stakeholders, development team and technical analysis.
  • Ensured optimal product quality by effectively creating, designing and writing test plans to thoroughly assess compliant with requirements.


Key Achievements


  • Contributed extensively to OLFM upgrade project; successfully released 14 versions.
  • Upgraded 4 proprietary systems to web based .Net aspx versions.
  • Maintained quality control by communicating 700+ system issues, designing resolutions and implementing updates.
  • Streamlined scanning/indexing operations; resulting in a 50% reduction in workload.
  • Successfully consolidated 89 systems throughout Mexico division.
  • Created highly informative training documents in SharePoint; recorded information regarding 50 systems, as well as 500 processes and procedures.


Technical Proficiencies



  Oracle Finance Lease Management

   Enterprise Architect



  MS Office Suite


Professional Synopsis


Navistar Inc. Retail Finance & Lease Processing Service Center 2005-Present

Lead Business Analyst (2015-Present)

  • Strategically identify business requirements and design individualized solutions to ensure achievement of needs.
  • Conduct thorough testing and review to maintain quality control throughout all operations.
  • Serve as subject matter expert (SME) for Legacy systems.
  • Generate detailed reports; relay pertinent project status information to appropriate management.
  • Demonstrate strong leadership skills while directing all testing processes; ensure adherence to timeline throughout user acceptance testing.
  • Leverage industry expertise to conduct highly effective training on enhanced system applications, processes and practices.
  • Responsibilities include documenting AS-IS/TO-BE systems, developing re-usable test case scripts and risk mitigation.

Quality Assurance Analyst 2005-2015

  • Maintained quality control throughout all day to day operations.
  • Key responsibilities included planning new release upgrades, designing test plans and performing thorough functional, system and acceptance training.
  • Conducted regression testing, as well as test cases for system validation scenarios.
  • Generated in depth reports to show test outcome, issues and suggested resolutions.


Education & Professional Development


Coursework Completed, Northern Illinois University, DeKalb, IL

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