- 2742 Jeanetta St 518Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Legal Administration

Qualifications Profile

    Self-assured, dynamic, and results-driven professional backed by more than 12 years providing high-performance customer service, merchandising, case management, and administration in the retail and private law practice sectors, with a view to strengthening career in the legal profession moving forward.

-    Proven dedication to providing process efficiencies in assigned tasks, delivering cost and quality service advantages that enable the business to thrive in highly competitive markets.

-    Detail-oriented, analytical and methodical with critical thinking to resolve work and professional relationship issues even under stress.

    Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Decisive leadership with strong people management and interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

Operations Management

    Strategic Planning & Execution

    Customer Service Management

    Merchandise Inventory Management

    Sales Management

    Fiscal & Budget Administration

    Process/Workflow Improvement

    Inter-Office Coordination

    Legal Case Management

    Relationship Management (Clients, Stakeholders, & the Public)

Administration

    Policies & Regulatory Compliance

    Staff Supervision & Training

    Time Management

    Office & Staff Administration

    Office Supplies Inventory

    Records & Document Management

Technical

    Apps: Pro doc E

Professional Experience

    Oversee administrative and paralegal support in a litigation department providing pre-litigation routines, organizing case files, monitoring relevant court calendars, documenting actions, entering new information in a file database and case management software, and generating status reports with attorneys.

    Maintain contact with people involved in cases, informing clients of case status, scheduling depositions, forwarding summonses and subpoenas, drafting complaints, filing discovery requests, and responding to opposing counsel.

    Observe budgets in case costs by verifying outstanding balances with attorney, clients, and providers.

    Prepare case summaries and materials for mediation conferences, preparing pleadings, and organizing materials for team case review.

    Organize evidentiary documents and exhibits; preparing and scheduling witnesses, and capturing courtroom notes.

    Participate in educational opportunities, reading professional publications, and attending trade seminars for job enrichment and career advancement.

    Maintain attitudinal ownership of assigned projects, exploring opportunities that add value to job accomplishments.

    Oversaw merchandise inventory management, evaluating manufacturer products for marketability, cost advantage, and accreditation, rotating and refilling fast moving stocks, and setting up store displays and signage provided by suppliers.

    Served as team leader overseeing inventory shrink control and loss prevention.

    Provided excellent customer service in accordance with service quality standards, addressing customer needs, promoting reward cards loyalty program, and assisting customer with their purchase decisions.

    Received and processed merchandise deliveries for warehouse binning and merchandise store display.

    Operated cash register, processing cash, checks, and credit card payments, merchandise returns, and verified nightly deposits.in accordance with company policies, standards, and procedures.

Jewel-Osco Naperville, IL Cashier 2004 2006

Best Buy Aurora, IL Media Clerk 2004 2005

Education

A.A. in Criminal Justice, COLLEGE OF DUPAGE (2011)

B.S. in Criminal Justice, AURORA UNIVERSITY (2014)