Yyyyyy x. yyyyyy

Plantation, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Employee-Centric Leader Who Offers Solutions-Focused Critical Thinking for Insightful HR Results

Human Resources Operations ￨ Multidisciplinary Team Building ￨ Staff Training

Administrative Operations ￨ Data / Records Management ￨ Key Process Optimization

Full-Cycle Recruitment Processes ￨ Labor Relations ￨ Employee Relations ￨ Compliance

Project / Process Management ￨ Office Administration ￨ Conxxxxxxict Resolution ￨ EEO / ADA

New Hire Orientations ￨ Union Relations ￨ Bargaining Agreements ￨ Business Communications

Highly Accomplished Human Resources Professional who promotes strategic HR development / execution, staff recruitment, team building, and process / procedure enhancements to drive quality-oriented HR standards, empower a synergistic workforce, and maximize a growing employer s success. Out-of-the-Box Thinker who maintains up-to-date knowledge of industry trends to address workforce design and affect company change, and who aligns awareness of cultural, economic, and social matters to deliver strategies to optimize performance. Bilingual Communicator (Spanish / English) who builds relationships with key decision-makers, and who leads teams by example and with ethics and integrity.

Talent Acquisition & Operations (Non-Instructional) ￨ Department Secretary

Capitalize on the opportunity to deliver high-level support for the Director of this sixth leading school system nationwide, including managing confidential documents, policy compliance, and employee problem resolution. Consistently ensure open lines of communication regarding employee staffing practices driven by collective bargaining agreements language with senior executives, board members, middle managers, administrative staff, and office managers. Screen applicants; coordinate interview processes; and respond to disciplinary actions resolutions, grievances and employment separation.

  Actively communicated among HRIS / Compensation and Payroll Departments.

  Supported key employment processes (i.e. callbacks, interviews, applicant searches).

  Compiled data from multiple sources to satisfy EEO / ADA and Public Record requests.

  Consistently adhered to guidelines established by BCPS collective bargaining agreements.

Executive Assistant to the Superintendent of Human Resources ￨ Cabinet Assistant (2010 2014)

Utilized broad scope of County operations knowledge toward preparing administrative correspondence concerning grievances, creating standardized documents, managing online filing system, maintaining confidential files, and notarizing employment-related forms. Led interview processes for administrative / executive positions, including coordinating interviewing panels and packages. Acknowledged claims for grievance processes, gathered data, coordinated meetings, and communicated resolutions.

  Demonstrated proven knowledge of state agency and / or federal and state laws.

  Prepared classified, certified, and administrative personnel data for board approval.

  Oversaw HR Portal (Human Resources Intranet) operations and administration, NC Educational Directory & Demographic Information Exchange, and CSS HR Web Management.

Substitute Teacher Specialist ￨ Human Resources (2010 2011)

Drove team-focused success by directing all ongoing screening, selection, and monthly orientation of 80+ substitute employees, including developing dynamic new methods of qualified personnel recruitment. Managed the County s Substitute Employment Management System (SEMS) of 3,000+ active employees.

Processed criminal background checks with BIB, Forms I-9 to data from the U.S. Department of Homeland Security, and Social Security Administration records (E-Verify) to confirm employment eligibility. Developed disciplinary and termination letters and produced unfilled vacancies reports.

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Substitute Teacher Specialist ￨ Human Resources (continued)

Contributed solid interpersonal relations talents toward proactively responding to personnel inquiries.

  Successfully reduced rate of unfilled vacancies from 67% to only 8%.

  Adjusted payroll deductions information in Sunpac Financial (AS400).

  Planned and led all facets of staff processing, training, and placement efforts.

  Served as functional leader on a team project for new software upgrade, SmartFind.

  Proposed new HR practices to enhance systematic processes and eliminate inactive staff.

  Coordinated and led 3-hour training sessions on bloodborne pathogens, hazardous materials, school board policies, payroll, and use of Substitute Employee Management System.

Administrative Support Associate Financial Aid

Delivered excellence in solutions-centric administrative support to the Director of Financial Aid by managing calendars, organizing meetings, developing agendas, and maintaining data and filing systems while promptly resolving challenges. Directed all payroll, purchasing, budgeting, and inventory control.

  Successfully completed certification of state grants.

  Reviewed financial information to objectively determine awards.

Personal Marketing Assistant II

Maximized bottom-line performance by accurately producing investment proposals, spreadsheets, and financial profiles for client presentation, along with supporting underwriting and policy delivery processes. Reconciled financial records and statements with original ledgers.

  Rapidly investigated discrepancies and proposed resolution actions.

  Cost-effectively managed payroll while training and mentoring new staff.

Center Director

Played a vital role in handling diverse administrative tasks in alignment with federal, state, and local laws, ordinances, and regulations. Prepared detailed correspondence, invoices, reports for USDA reimbursements, in-kind contributions, and health / disability expenses to ensure seamless operations.

  Established and managed a high-volume electronic filing system.

  Supported key MIS for the Head Start Family Information System (HSFIS).

  Led hiring process initiatives for the program, and trained and managed all personnel.

M.S., Human Resources Western Carolina University

B.S., Business Administration (Cum Laude) Fayetteville State University

A.A.S., Business Administration Fayetteville Technical Community College

Notary Public Certification State of North Carolina

A+ Certification ￨ Network+ Certification College of Business & Technology

SAP / HRMS Training ￨ SEAA FAA Training

Health, Disability & Nutrition Training Certificates

NSLDS Training ￨ CFNC Training ￨ NCASFAA Conference Training

Commercial Science / Bilingual Secretarial Studies Instituto Panamericano

CFNC Grant Certification Process ￨ Medical Terminology Certificate ￨ ICD-9 Certificate

Intuit QuickBooks ￨ Lotus Notes ￨ HRMS ￨ Banner System ￨ SAP ￨ ERP / ESS ￨ EDDIE

Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) ￨ HR Portal ￨ CCS HR Web Management

Microsoft FrontPage ￨ Microsoft Publisher ￨ Microsoft Project ￨ FileMaker ￨ AS400 ￨ SmartFind ￨ WordPress

Yyyyyy x. yyyyyy

Plantation, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer proven experience in Human Resources Operations, Administrative / Office Management, Full-Cycle Recruitment Processes, Team Building / Training, New Hire Orientations, Union Relations, Bargaining Agreements, and Employee Relations. I am also well-versed in Project / Process Management, Process Optimization, Business Communications, Conxxxxxxict Resolution, EEO / ADA, and Regulatory Compliance, among other areas.

Currently, within Talent Acquisition & Operations and Department Secretary roles for Xxxxxx County Public Schools, I expertly deliver high-level support for the Director of this sixth leading school system nationwide, including managing confidential documents and policy compliance, as well as resolving employee conxxxxxxicts. Within this position, I successfully ensure open lines of communication regarding employee staffing practices driven by collective bargaining agreements language with senior executives, board members, middle managers, administrative staff, and office managers. I also objectively screen applicants; coordinate interview processes; and respond to disciplinary actions resolutions, grievances and employment separations.

A sample of my achievements include:

  Actively communicating among HRIS / Compensation and Payroll Departments.

  Supporting key employment processes (i.e. callbacks, interviews, applicant searches).

  Compiling data from multiple sources to satisfy EEO / ADA and Public Record requests.

  Consistently adhering to guidelines established by BCPS collective bargaining agreements.

To complement this experience, please note that I earned a M.S. in Human Resources from Western Carolina University, a B.S. in Business Administration from Fayetteville State University, and an A.A.S. in Business Administration from Fayetteville Technical Community College. I am a Notary Public in the State of North Carolina, and attained A+ and Network + Certifications from Miami-based College of Business & Technology.

I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy