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Work history of consistently exceeding performance goals and collaborating effectively with colleagues.
Personable and disciplined professional with strong listening, verbal communication and interpersonal skills to work well with key stakeholders, including clients, colleagues and vendors.
Proactively identified and resolved problems in real time in order to maintain client loyalty.
Outstanding background excelling in management roles, as well managing inventory and logistics.
Stellar time management, attention to detail and organizational skills, including prioritizing tasks.
Forklift Certified with additional experience safely operating a pallet jack.
Proficient with Microsoft Word, Excel and PowerPoint.
Batteries Plus Bulbs June 2010-Present
Store Manager Puyallup, WA
Lead a team of personnel to provide exceptional service to customers in a retail store environment.
Train team members to build and grow relationships with business customers.
Generate leads for commercial customers through in-store prospecting and telemarketing.
Educate, mentor and coach a team of personnel to maximize their individual potential and excel.
Conduct evaluations of individual associates in order to identify their strengths and weaknesses.
Develop select associates for positions of greater responsibility, including assistant management roles.
Retail Associate Savannah, GA
Worked effectively to meet the needs of customers and colleagues in a fast-paced environment.
Assistant Manager, Loaf N Jug Colorado Springs, CO Mar. 2009-Apr. 2010
Led a team of convenience store associates to provide great service to customers in a high-volume setting.
Interviewed candidates for employment opportunities and hired personnel that were an ideal fit.
Showcased strong operations skills while managing and controlling inventory and labor budgets.
Assistant Service Manager/Service Advisor, Rogers & Rogers Toyota Imperial, CA July 2007-Nov. 2008
Demonstrated stellar customer service skills while communicating effectively with customers.
Collaborated with colleagues to ensure clientele had an exceptional service experience.
Displayed competency of computer systems to record and complete customer orders.
Receiving Associate, Wal-Mart Murrieta, CA July 2005-Oct. 2005
Safely packed, pulled and sorted freight in order to move a high-volume of merchandise effectively.
Demonstrated a proven ability to work well independently as well as part of a team.
Operated a forklift and pallet jacket to move products throughout the back of the store.
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