Offering a decade of payroll experience, with highlights and achievements including:

• Consistent track record of progression based on dynamic performance
• Team Lead, Employee Morale and Training Committee
• Co-Chair, Community Outreach Committee
• 5+ Years of Customer Service Excellence recognition; Las Vegas Chamber of Commerce

  Expertise in strategically prioritizing, planning, coordinating, and managing broad-scope payroll functions to maximize productivity, efficiency and use of time and resources in achieving objectives

  Motivating leader experienced in training and supervising staff; self-driven professional equally effective in management, independent and collaborative roles

  Exceptional communication and interpersonal relation skills instrumental to productively interfacing with clients, business stakeholders and staff at all levels

  Proficient in MS Office applications and Sage Payroll as well as 10-key; have successfully completed numerous Sage Payroll Systems webinars/trainings

ManagedPAY Las Vegas, NV 2007-2017

Implementation Specialist; 2012-2017

  Successfully trained and supervised employees to meet client servicing and operational performance goals

  Proficiently reviewed contractual paperwork and tax forms submitted by sales staff for verification and quality assurance

  Expertly built payroll profiles in payroll systems customized to client needs and specifications; efficiently entered all current and prior employee and wage information in client profile as well as balanced and collected payroll taxes

  Delivered client trainings in Online Payroll and Time Tracking systems as well as created and updated supporting client training materials

  Effectively followed up with clients to address and resolve issues and ensure successful conversion process

  Additionally entrusted with accurate and secure cash handling

Payroll Specialist; 2008-2011

  Promoted to enter client payrolls into system and process payrolls entered by peer payroll specialists; balanced and filed payroll taxes

  Effectively set up earning and deduction codes based on client specifications; included reviewing and setting up child support and garnishment orders

  Ensured client satisfaction by promptly addressing, researching and resolving payroll process issues

Distribution Specialist; 2007-2008

  Efficiently sorted payroll reports and checks by client after payroll processing for each division payroll as well as packaged and distributed payrolls per client delivery specifications; contacted clients regarding payroll totals and related issues

  Productively scanned processed and delivered payrolls

  Strategically managed supplies inventory to meet real-time and projected needs