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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

SSN: xxx-xx-xxxx

Country of Citizenship: United States

Secret Security Clearance

Position Title: Human Resources Management & Administration

Vacancy Announcement:

 

Core Competencies

 

Organizational Communication, Correspondence Preparation/Distribution, Workflow Management, Electronic Mail Management, Administrative Functions, Calendar Management, Meeting Facilitation, Publications/Forms Management, Human Resources Administrative Support, Personnel Roster Maintenance, Evaluation Development, Personnel In-/Out-Processing, Database System Management, Executive Support, Itinerary Coordination, Planning/Conducting Official Function Assistance, Distinguished Visitor Support, Events Facilitation, Postal/Official Mail Management, Postal Financial Services, Report Development, Supplies Procurement

 

Professional Experience

 

October 2016 September 2017

United States Air Force

497th Operations Support Squadron (ACC)

Joint Base Langley

Eustis, VA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

First Sergeant

Served as principal advisor regarding morale/welfare/discipline for 223 military and civilian support personnel; was main point-of-contact for all personnel-related matters including working collaboratively with Base agencies and supporting professional development of Airmen through effective preparation and mentoring. Held responsibilities for managing STEP/BTZ/promotion boards, family care, quarterly/annual awards, fitness program, and dormitory assessments and concerns.

 

Also was strong contributing member of 1st Sergeants Council, with directive to develop/execute plans to meet needs of military community. Was key supporter of maintaining order and discipline and continually assured enforcement of UCMJ standards; also served as CGO panel member and assisted in preparing future commanders for leadership roles.

 

 

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During tenure in assignment led Angel Tree involvement that saw delivery of 100 gifts to youngsters at an off-Base orphanage; also organized flawless awards ceremony, diligently supported core values, assisted in re-directing Airmen and helped in addressing potential alcohol-related incidents. Continually demonstrated positive leadership capabilities and was responsible for improving personnel morale. Additionally, responded to two sexual assaults and counseled victims; rapid reaction to incident was instrumental in developing a timely investigation.

 

May 2014 - October 2016

United States Air Force

Location: N/A

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Administrative Craftsman

Provided outstanding administrative support to USAF, the DoD and various joint organizations; managed multiple assignments in support of organizational commanders/senior leadership in the areas of office management, human resources, executive staff support, postal, official mail, and a variety of other services and duties.

 

Office Management:

Oversaw various processes that supported organizational communication including preparing/distributing correspondence in alignment with accepted style/format, tracking suspense accounts, managing workflow and overseeing electronic mail. Supported military/civilian leaders with calendar/schedule management, facilitating meetings and serving in receptionist role; also managed publications/forms policies and processes to ensure proper formatted and are available to customers.

 

Human Resources:

Expertly provided administrative support for organizational personnel/manpower programs including rosters, evaluations, decorations, supervisory data in-/out-processing of personnel and manpower authorization requests. Also ensured accuracy of all related information in database systems and was tasked with coordinating personnel actions between assigned unit and military personnel organizations.

 

Executive Support:

Skillfully supported General Officers and Senior Executive Service civilians in arranging travel/lodging, coordinating itineraries and preparing needed trip/activity files; planned/conducted official functions, collaborated with Protocol Department regarding providing assistance to Distinguished Visitors (DVs), managed recognition/special ceremonies, scheduled event locations, coordinated gifts and managed guest lists.

 


Yyyyyy x. yyyyyy Page 3 of 10

 

Postal and Official Mail:

Successfully operated the Official Mail Center and prepared/distributed organizational mail. Managed array of postal financial services, conducted supply/receipt/dispatch activities and mail delivery, and assured security of all mail/postal directory services. Was responsible for accepting items for mailing and providing advisement regarding all applicable postal/customs requirements. Diligently managed records, prepared multiple forms/reports, and maintained supplies and proper levels of postage/money orders.

 

Sold/cashed money orders and remitted monies from postage stock/money orders to USPS; also prepared/received outgoing/incoming mail from military/commercial carrier and reviewed manifest documentation against received mail to assure accuracy.

 

Commander Programs:

Provided organizational support for Commanders and Directors, including unit-level execution of tasks/programs from multiple functional communities; also provided ceremony support with such activities as Commanders Calls and other events.

 

May 2014 - October 2016

United States Air Force

Location: N/A

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

First Sergeant

In this assignment provided insightful advisement to Commander and served as an important link to issues affecting Airmen, including such topics as health, esprit de corps, discipline, mentoring well-being, career progression, professional development and recognition of individual personnel. Provided Commander with mission-ready force and continually resolved any issues impacting mission-readiness. Assisted Commander in preparing/executing unit training/information programs, attended staff meetings and represented Commander at various Base meetings as well as when conducting unit area tours. Also was responsible for preparing personnel for deployment and successfully employed leadership capabilities in providing and sustaining mission-ready workforce.

 

Collaborated with other Senior Non-Commissioned Officers (SNCOs) as well as supervisory personnel to support equitable maintenance of discipline, and the health, esprit de corps, mentoring and welfare of personnel. Continually ensured that supervisors set examples of appropriate behavior/conduct for subordinates, and provided counsel/guidance for supervisors to support problem resolution. Served in liaison role among supervisor, member, Commander and appropriate agencies for mitigating/remediating various problems/issues and ensured provision of training concerning leadership, courtesies, customs, dress/personal appearance, self-discipline, adherence to standards, drills, ceremonies, safety and sanitation. Also continually supported multiple military professional education activities and regularly corrected any conduct that did not support good order and discipline.

 


Yyyyyy x. yyyyyy Page 4 of 10

 

Assisted individuals in making adjustment to military environment and duty assignments; monitored unit sponsorship programs and conducted orientation activities for newly-assigned personnel. Also frequently interacted with unit members at work as well as in housing/recreation areas, and was responsible for managing care/upkeep of dormitories and grounds, serving as member of the Quarters Improvement Committee. Regularly inspected dormitories/day rooms/unit areas and initiated any needed remedial actions; addressed any housing concerns to ensure proper and acceptable housing of personnel.

 

Managed various administrative activities as directed by Commander; coordinated with enlisted personnel supervisors to schedule functions, duties, leaves, passes and other absences from duty. Conducted quality force review and ensured timely processing of performance evaluations, awards, decorations, favorable communications, promotions/demotions and classification/quality control/disciplinary activities.

 

Interacted with Command Chief Master Sergeant to ensure that Airmen fully understood and were prepared to execute mission; developed/executed specific goals, plans and objectives to address all Airmen-related issues.

 

April 2011 May 2014

United States Air Force

Location: N/A

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Knowledge Management Craftsman

Expertly managed planning/coordinating/ sharing of organizational data assets; continually updated data vocabulary/metadata catalog in support of accessing, tagging and searching data without any limitations regarding physical location, media, source, owner or other characteristics. Specified methodologies for representing objects/concepts/other entities based on relevance/application to support specific objectives; also structured data for specific purpose in specific context for use by collaborative groups in exchanging information on shared goals/interests/processes. Also managed databases with focus on storage, modification and retrieval of information to develop reports, answer inquiries and record transactions. Continually assisted users with using data sources/services to deliver information supporting various processes.

 

Performed information analysis to determine flow and life-cycle-management of information; operated information management systems to develop, collect, process, disseminate, use, store, protect and dispose of information. Also educated users on workflow capabilities/tools to meet various electronic processes and develop ad hoc actions. Managed timeliness, accuracy and maintenance of published content, approved/published content utilizing automated publishing tools, and managed compliance and AF Portal and collaboration tools.


Yyyyyy x. yyyyyy Page 5 of 10

 

Held comprehensive management responsibilities over publications/forms development, design, control, storage, acquisition and dissemination; also provided guidance to ensure that forms/publications aligned with prescribed formats and statutory requirements. Served as point-of-contact for all Internet and email use policies, developed manual/electronic files, applied file cutoff procedures and retrieved/disposed of records.

 

Also oversaw records information management system and records staging areas, assured compliance with Private Act (PA) and Freedom of Information Act (FOIA), provided guidance on standard electronic communications and established policies/processes/procedures covering document management, collaboration and workflow; also operating the Official Mail Center.

 

Served as consultant regarding overall data and knowledge planning/integration; analyzed data, information and knowledge requirements to support delivery of quality information to Commanders. Also managed multiple technologies to capture/organize/store various activities and leveraged knowledge across multiple organizations. Skillfully promoted communication, information sharing, coordination, cooperation, problem solving and negotiation among multiple individuals; assessed/managed desktop common operating pictures and dashboards.

 

Expertly planned/implemented various activities including project installation and consistently ensured architecture/configuration/integration conformity; also developed/planned/integrated Base communication systems. Provided advisement for facility design, military construction programs and other minor construction planning; also evaluated comprehensive Base plans as well as civil engineering projects, monitored status of Base civil engineering work requests and conducted mission review with customers.

 

Was tasked with managing/monitoring project full-life-cycle milestones/funding activities and determining adequacy/correctness of project packages and amendments. Also monitored project status and completion activities, managed system installation records/files, and evaluated impact on manpower/equipment/systems of contracts, wartime, support, contingency and exercise plans. Managed data/information/knowledge-sharing services in fixed and expeditionary environment, which included planning/coordinating/sharing/controlling data and other organizational information assets while managing multiple technologies to capture, organize and store knowledge.

 

June 2006 October 2009

United States Air Force

Location: N/A

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Knowledge Operations Management Craftsman


Yyyyyy x. yyyyyy Page 6 of 10

 

Oversaw planning/coordinating/managing/sharing of organizational data assets; updated data vocabularies/metadata catalog to support data accessing, tagging and searching of regardless of any limiting factors. Also categorized/specified methods for representing objects/concepts based on application to support organizational objectives. Regularly assisted Communities of Interest and structure data for specific use by groups with need to exchange information in response to specific goal, missions or business processes. Managed databases for storage/retrieval of information needed to develop reports, respond to inquiries and record transactions. Provided assistance to users for accessing data sources/services.

 

Continually analyzed information to identify proper flow and life-cycle-management, educated users on workflow capabilities/tools to comply with electronic processes and develop ad hoc courses of action. Also maintained and managed timeliness/accuracy of published information, approved/published content using automated publishing tools, assured organizational compliance with AF Portal and collaboration tools and oversaw development, design, storage, acquisition and dissemination of publications/forms. Consistently ensured that publications/forms adhered to required style/format/statutory requirements and served as focal point for Internet/email management and use policies.

 

Designed manual/electronic files, applied file cutoff procedures as needed and retrieved/disposed of multiple records; managed records information management system and records staging areas. Consistently complied with Privacy Act (PA) and Freedom of Information Act (FOIA) procedures and assisted others with meeting compliance requirements; assisted individuals with using standard electronic communications and established policies/processes/procedures covering document management, collaboration and workflow. Also operated the Official Mail Center and developed information and knowledge management plans.

 

Served in liaison/consultant role for data/information/knowledge planning and integration, and identified/analyzed data and knowledge requirements to facilitate delivery to Commanders of crucial decision-impacting information. Also managed technologies to capture/organize store experiences and leveraged collaborative knowledge across various organizations. Promoted interaction among individuals involving communication, information sharing, coordination, cooperation, problem solving and negotiation and regularly assessed/developed/managed desktop operating pictures/dashboards.

 

During tenure in assignment, provided strong client-level IT support; managed hardware/software, performed configuration/management/initial diagnostics of information systems, coordinated/documented system repairs, performed system diagnostics and determined causes of hardware/software failures. When necessary, replaced components/peripherals to restore operations, installed/configured OSs and applications, and provided customer service to assist in restoration and operation of systems. Skillfully monitored/managed system security programs, reported any security-related incidents and devised corrective security applications. Managed data/knowledge sharing services in a fixed and expeditionary environment which included planning/coordinating/sharing/controlling organizational information assets. Also managed technologies to gain and store specific information and managed all client software/hardware functions.


Yyyyyy x. yyyyyy Page 7 of 10

 

October 2005 October 2006

Community College of the Air Force (CCAF)

Maxwell AFB, AL

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Program Administrator

Developed/maintained CCAF AAS Degree programs covering 36 career fields and assuring compliance with all accreditation regulations; oversaw three programs serving 94,000+ Air Force personnel. Responsibilities included evaluating/translating curriculum for over 180 technical courses for conversion to accredited civilian collegiate credit as well as developing course descriptions to align with civilian academic institutions.

 

Provided exceptional advisement for students/education counselors regarding CCAF programs/policies, and maintained regular communication with career field managers, civilian colleges/universities, professional associations and private industry to ensure currency of degree programs. Additionally served as Blood Drive Monitor and Training Records Monitor.

 

January 2004 October 2005

347th Maintenance Operations Squadron (AFSOC)

Moody AFB, GA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Work Group Manager

Expertly managed Maintenance Group (MXG) local area network and Maintenance Operations Squadron (MOS) small computers; collaborated with squadron duty sections, resource advisors and commander to identify computer needs, procured/configured/installed new assets, and troubleshot/repaired defective computers, peripherals and network wiring. Served as trainer for MXG Workgroup Managers (WGMs) and managed 22 network servers and three squadrons of 825 network clients exceeding $5.1M in value.

 

Continually enforced policies of HQ Air Force Special Operations Command and Base Network Control Center for all sub-domains/clients. Additional taskings included serving as Joint Computer Aided Acquisitions and Logistics Support (JCALS) System Administrator, Automated Data Processing Equipment (ADPE) Monitor, Operations Security Officer, Computer System Security Monitor and Unit Control Center (UCC) NCOIC.

 

January 2003 January 2004

347th Maintenance Operations Squadron (AFSOC)

Moody AFB, GA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Functional Systems Administrator


Yyyyyy x. yyyyyy Page 8 of 10

 

Skillfully managed MXG LAN and MOS small computers; collaborated with squadron duty sections/resource advisors/commander to determine computer needs, procured/configured/installed new assets, and troubleshot/repaired defective computers, peripherals and wiring. Trained MXG Workgroup Managers, provided network service for 22 network servers and three squadrons of 805 clients, and continually enforced policies as set by Headquarters Air Combat Command and Base Network Control Center directives for sub-domains/clients. Also served as JCALS System Administrator, ADPE Monitor, OPSEC Officer and Computer System Security Monitor.

 

January 2002 January 2003

347th Supply Squadron (ACC)

Moody AFB, GA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Information Management Specialist

Served as Assistant NCOIC of Command Support Staff; monitored personnel and administrative functions for 370 individuals and assisted with management of Individual Newcomer and Orientation, Subsistence-in-Kind and Basic Allowance for Subsistence Programs. Skillfully conducted transitory processing of unit personnel, monitored/reviewed/tracked/processed decorations for squadron personnel and assured that information/documentation concerning feedback was placed in individuals Personal Information File(s).

 

Also ensured that all officer/enlisted evaluations were completed within required timeframes, updated the Personnel Concept III (PCIII) system and reviewed daily transaction registers. Maintained/updated squadron evaluation and feedback rosters, processed personnel Servicemen s Group Life Insurance and Emergency Data Cards, and served as Alternate Health Care Monitor.

 

January 2001 January 2002

347th Logistics Readiness Squadron (ACC)

Moody AFB, GA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Information Management Journeyman, Procedures and Analysis Element

Expertly updated Supply Inspection Tracking System and ordered/distributed array of publications and forms. Ensured that correspondence was produced in proper Air Force format, analyzed/corrected any LAN hardware/software issues and reviewed/coordinated element records file plans for approval. On daily basis distributed correspondence to multiple flight elements and monitored personnel/administrative functions for elements. Assisted with publication of recall roster/key personnel roster on monthly basis, tracked EPRs/OPRs/feedback notices, ensured compliance with all regulations and established suspense dates. Additionally served as Alternate Health Care, Privacy Act and Webmaster Monitor.


Yyyyyy x. yyyyyy Page 9 of 10

 

August 2000 January 2001

347th Logistics Group (ACC)

Moody AFB, GA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Logistics Group Information Management Specialist

Managed LG command section administrative matters supporting over 1,100 personnel; established/maintained/tracked suspense control items, reviewed performance reports for group s top three enlisted members/officers, maintained log book for correspondence requiring review/signature of commander and monitored group award and decoration programs. Also developed working procedures with Base support agencies to achieve administrative directives, served as administrative assistant to executive officer and acted as LG secretary during absence of incumbent. Maintained supply inventory and purchased any required items; also was War Reserve Material Fuel Tank Build-Up Team member.

 

August 1999 August 2000

347th Logistics Group (ACC)

Moody AFB, GA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

NCOIC, Logistics Group Administration

Skillfully managed multiple administrative matters for 1,100+ personnel; tracked incoming/outgoing correspondence that required commander review/signature, monitored/processed member decorations and met responsibilities concerning readiness activities of 347th Wing by ensuring currency of group recall roster. Additionally ensured compliance of all procedures regarding maintenance/distribution of unclassified materials, and developed working procedures with Base support agencies to achieve administrative mission of group. Also assisted executive officer and was NCOIC in absence of incumbent; maintained inventory and procured all needed office supplies.

 

August 1998 August 1999

347th Equipment Maintenance Squadron (ACC)

Moody AFB, GA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Information Management Specialist, Munitions Flight

Provided exceptional support for readiness actions of unit through effective/efficient management of administrative activities for 170+ personnel; prepared draft/final enlisted performance reports (EPRs), decorations, letters, messages and correspondence, and held comprehensive responsibility for accuracy of file plan as well as filing of all correspondence. Additional responsibilities included tracking leave of absence forms and ensuring that all inbound individuals were assigned a sponsor; also was Copier Monitor and Aircraft Fuel Tank Build-up Augmentee.


Yyyyyy x. yyyyyy Page 10 of 10

 

December 1996 August 1999

347th Equipment Maintenance Squadron (ACC)

Moody AFB, GA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Information Management Specialist, Aerospace Ground Equipment (AGE) Flight

Effectively/efficiently managed administrative duties for 90+ individuals in support of Flight; performed in-/out-processing of personnel for four Combat AGE Teams and a Production Support Section. Skillfully monitored and assigned suspense for Enlisted Performance Reports (EPRs), decorations, performance feedback and in-bound personnel sponsor packages. Also tasked with assuring accuracy of files plans and filing all correspondence, maintaining Flight s functional publications library, ordering/filing forms, updating indexes and submitting requirements for publishing bulletins. Served as Fuel Tank Build-up Augmentee.

 

Education/Certification/Training

 

American Military University (AMU)

Currently pursuing Bachelor of Arts in Psychology

 

Community College of the Air Force

Associate of Arts, Human Resources Management, 2014

GPA: N/A

Semester/Credit Hours: N/A

 

Community College of the Air Force

Associate of Arts, Information Management, 2004

GPA: N/A

Semester/Credit Hours: N/A

 

United States Air Force Coursework:

USAF First Sergeant Academy

USAF First Sergeant Academy Pre-Requisite Course

USAF NCO Academy

Airman Leadership School

 

United States Army Coursework:

DOD Govtwide Comm Purchase Card Overview

Government Purchase Card Refresher Training

Purchase Card Online System (PCOLS)

 

 

 

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