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Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Qualifications for [ Insert Specific Job Title Here ]
Dynamic IT Sales Leader Committed to Driving New Business Growth within Competitive Software IT Services Markets
Global IT Sales │ Multi-Site Technical Project Management │ Team Building / Training
Consultative Sales │ Software IT Services │ Strategic Analysis / Planning │ Trends Tracking
Outsourcing │ Managed Service Models │ Systems Analysis │ Security / Compliance Framework
Best Practices │ Strategic Transformational Initiatives │ Application Development / Re-Architecture
New Business Development │ Client Relationship Management │ Process Optimization │ Contract Negotiations
Professional Experience
Accenture, LLC, New York, NY 2015 Present
Senior Account Director
Capitalize on the opportunity to lead forward-thinking establishments of new logos, consultative-led sales, and new client relationship management efforts for capital markets marquee clients within a competitive Northeast U.S. region, including continually engaging with clients to optimize run costs, managing service, and promoting superior service delivery. Direct all facets of consultative sales and revenue management initiatives. Develop new relationships within limited presence areas, including liaising among clients to discuss banking needs in digital, analytics, Cloud, DevOps, and systems integrations, as well as traditional application outsourcing.
Comprehensively manage client relationships and expectations.
Build valuable, profit-centric relationships with C-suite client management.
Generate new sales to leverage the best of Accenture s new IT assets and credentials.
Consistently bring Accenture s solutions, offerings, and differentiators to clients to drive sales.
Cognizant Technology Solutions, Various Global Locations 2004 2015
Delivery Director, India (2013 2015)
Strategically steered delivery initiatives for a U.S.-based wealth management bank, including owning all facets of risk management, contract management, and adherence to CMMi / Delivery Excellence requirements. Promoted efficient daily program and project delivery, project-level issues resolution, technical and functional advisement, client reporting, escalation management, continuous improvement, and resource and people management. Consistently sought value for clients, including exploring value-adds, innovations, and IT-BPO optimizations.
Served as core team member of business development team for NextGen service offerings.
Led business development, talent development, and ODC controls and management efforts.
Conducted program-level and steering committee status reviews with senior client stakeholders.
Directed end-to-end program governance, risk / issue / dependency, and escalation management.
Championed Security & Compliance program envisioning, design, project management, and rollout for Banking & Financial Services practice covering 100,000+ associates in Cognizant India.
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Cognizant Technology Solutions, Various Global Locations (continued) 2004 2015
Senior Account Manager, Connecticut, U.S.A. (2011 2012)
Utilized broad scope of industry knowledge toward directing results-focused relationships with multiple stakeholders at senior levels at the hedge fund, including continually adapting to client organizations to ensure newly built teams were fully in-sync with a client s culture. Led daily program and project management initiatives, including outsourcing strategy development while managing client relationships and expectations.
Consistently gained client confidence and delivered on targeted programs.
Profitably developed new business while handling sales and revenue management.
Built a stellar corporate reputation to align account management strategy per client priorities.
Senior Account Manager, London, U.K. │ Singapore, China │ New York, NY (2006 2011)
Maximized bottom-line performance by proactively engaging with clients to understand key priorities and consistently generate new business. Built and sustained lucrative C-suite relationships while managing 100+ IT professionals in continually delivering excellence in technology development services as a single escalation point-of-contact. Reviewed large-scale IT programs to ensure solutions met and / or exceeded defined business objectives. Liaised among IT leaders to provide IT best practices and point-of-view in a consultative manner.
Negotiated key contracts with executive management teams.
Proactively participated in beneficial corporate citizenship programs.
Drove business growth by recruiting new talent, as well as training existing staff.
Built banker tools for sales and business management team for enhanced dashboard view.
Improved time-to-market and reduced defects by delivering continuous process improvements.
Successfully managed 10+ projects across various technologies, including ongoing development and maintenance of back office processing of foreign exchange and money market trades application, strategic reconciliations platform, rates and fixed income clearing and settlement platform, global client profit reporting system, and mobile enhancement of client-facing applications.
IT Delivery Manager, India (2004 2006)
Concurrently served as project manager and technical team member for the bank s Lotus Notes platform with 5,000+ workflow-based applications. Led targeted project management in collaboration with client managers on planning, scheduling, resource allocation / management, and budget control. Consistently ensured work deliverables adhered to and were delivered per processes to meet quality criteria, user sign offs, deployments, and post-production support. Established a culture of team-focused learning and self-developmental practices.
Served as a single escalation point-of-contact.
Continually complied with SEI CMM Level 5 processes.
Developed a project management framework for customer KPI reporting.
Successfully led several team building events and morale-boosting professional activities.
Education & Professional Development
Nagpur University
Bachelor of Engineering in Computer Technology
Carnegie Mellon Institute
Leadership Training Program
Cognizant Level O / Level 1 Capital Markets Certification
Certified Financial Accountant (CFA) Level 1 (Completed) / Level 2 (Candidate)
Certified Lotus Professional (CLP) (Since 1999) │ Project Management Professional (PMP) (Since 2004)
Excellent Professional References Provided Upon Request
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