Yyyyyy x. yyyyyy

Human Resources | Benefits Administration | Insurance | Vacation & FMLA Processes | Payroll | Team Leader | Communication

Administrative Skills | Organization | Process Improvement | Time Management | Purchasing | Expense Reports | Scheduling

Travel Logistics | Auditing | Self-Management | Leadership | Training | Tutoring | Time Management

Documentation/Recordkeeping | Multi-Line Phones | Office Equipment | Overhead Projector

ADP/HRIS | AS/400 | Oasis | Carina | MS Office Suite

Self-assured, hardworking and diligent achiever of success over a career that spans a diverse array of customer-facing roles. Skilled in working with clients and other important entities at all levels; excel as a team member or independent contributor. Handle confidential matters with the utmost in discretion and function in a dynamic and fast-paced environments. Work well under pressure in settings that call for both adaptability and xxxxxxexibility. Always respectful of others ideas and promote the delivery of real-time feedback that offers solutions. Experienced, with a capable, energetic and positive demeanor. Fast learner with a desire to succeed and an outgoing personality. Accepted the opportunity over the course of career to master administrative, technical, and HR skills. Confident and eager to secure a job as an Executive Assistant, Administrative Coordinator or Office Manager role in a long-term capacity. Targeting prospects in the educational sector or within large organizations due to outgoing, sociable demeanor.

Executive Assistant

  Fulfill administrative duties to optimally serve the company Finance Director and other executive staff

  Coordinate executive outreach and external relations; also manage special projects as assigned

  Independently complete presentations and projects, often under pressure, to best handle matters with confidentiality

  Update all organizational distribution lists via MS Outlook Calendar

  Attend and engage in outreach events for mothers and children; also facilitate teens sessions and graduations from the FOCUS Program

  Act as an Event Coordinator for fundraisers, awards ceremonies, Board meetings and other executive happenings

  Serve as the foremost customer contact for internal and external parties; act as a liaison between the clients, the Board of Directors and management

Human Resources

  Worked collectively with the CEO/COO to complete core administrative duties

  Offered staff assistance regarding health benefits, payroll and policy concerns

  Partook in benefits reconciliation and processing using MS Word, AS/400 and MS Excel spreadsheets

  Delivered HR correspondence updates to management as needed

  Devised processes and filing systems to boost the organization of personnel and benefits administration processes

Human Resources Liaison

  Worked in coordination with the Campus President to present quarterly new hire orientation meetings for the campus

  Clearly communicated all policies and processes in fielding campus staff inquiries

  Carefully documented paid time off (PTO), family/medical leave (FMLA) and CAT to distribute quarterly; also evaluated annual PTO totals for closing and accrual purposes

  Delivered administrative support in recruitment, pre-employment and placement screening

  Maintained personnel, benefits administration, employee relations and performance evaluation records

  Engaged in core functions such as tracking, contract negotiation, as well as professional development and training for staff

  Processed benefits and new hire paperwork, as well as coordinating and leading HR orientations

  Document and maintained I-9s, staff handbooks, training manuals, timekeeping, application packets, incident/accident reports, termination reports, payroll status change reports, and personnel requisitions for ~120 full-time and 80 part-time staff

  Created and processed spreadsheets for PTO, FMLA and CAT, along with other files, records and reports

  Slashed error rates and processing time of PTO by approximately 25%

  Maintained and managed applications, personnel files and HR reports with accuracy

Yyyyyy x. yyyyyy

Continued

  Served as a backup for Payroll and Accounts Payable using past experience in payroll and check processing

  Also worked as a Customer Service backup for the Business Office Front Desk; worked with student accounts to provide clarification and correction for important issues

  Skillfully oversaw processes for college invoices, payment, journal entry recording and annual reporting

  Created filing system that condensed and reorganized the xxxxxxow of paperwork in conjunction with government retention guidelines.

  Processed all purchases, invoices and accounting management items with precision and attention to detail

  Crafted office processes that succeeded in boosting efficiency levels by 50%

Accounting-Retail Management-Tutor

  Bolstered productivity and sales by 15% annually using effective cost control methods, inventory control and marketing in supervising daily functions

  Cut turnover by 25% and maintained a high staff retention rate by fostering a sense of rapport and maintaining a strong team mindset; also offered leadership via coaching, recognition, guidance and disciplinary programs to benefit staff

  Tended holistically to employee needs centered on staffing, training, breaks and other scheduling items

  Created tutoring and preschool programs using SCOPE methodology

  Acted as the Scheduling Coordinator for programs; managed timekeeping, tutoring schedules, school fundraisers, community events, meetings and other important happenings

  Controlled inventory including shipments and deliveries.

  Upheld accuracy in all cash handling and bank deposits

Bachelor of Business Administration, Human Resources, Baker College, 2013

Associate s Degree, Early Childhood Development, Oakland Community College (Phi Theta Kappa, 3.98 GPA)

Certificate, Data Accounting/Payroll-Bookkeeping, Pontiac Business Institute (Dean s Status 3.96 GPA)

Volunteer, Annual Cure for Cancer Walk, 2012-Present

Member, PTA Board for Springfield Township Elementary School (Past Secretary)

Former Member, Chamber of Commerce for A+ Teacher's Store

Former Volunteer, Clarkston Community Church

Former Volunteer, Meals on Wheels

Was also a Fundraiser for SSGA Cheer for three years

Yyyyyy x. yyyyyy

18265 Creekside Preserve Loop #101 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I bring to any senior-level role years of proven client service, administrative and HR. I bring to the table over 10 years of progressively responsible and diversified experience overall.

  Over the course of my career, I have grown and expanded my levels of expertise as it relates to Strategic Planning, Analytical Thinking, HR Management, Staff Relations and Administrative Support, to name a few.

  To pair with my working background, I am working on a Bachelor of Business Administration with a Human Resources focus, to be completed in 2018. I also have an Associate s Degree in Early Childhood Development and a Certificate in Data Accounting/Payroll-Bookkeeping. I graduated from the latter two with honors and GPAs above 3.9. I aspire to do the same with my BBA degree.

  My experiences thus far have also sharpened and refined my interpersonal communication, writing, reporting, presentation, cross-functional teamwork and relationship building skills, as well as my ability to connect positively with clients and stakeholders at all levels.

  As a professional, I excel under pressure in fast-paced, demanding work environments. I thrive as both an independent contributor and active team member to actively engage in ensuring organizational success. In any position I take on as my career advances, I aim to achieve the utmost in both client and organizational satisfaction.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume