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Ruben Ayala
- 3235 Colony Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Dear Hiring Manager,
I am writing this in response to a job vacancy posting for the position of ________________. Please accept my application to become part of your team. My resum is attached for your review and consideration.
What I offer is my baccalaureate degree in Multidisciplinary Studies with focus on Business Administration, and more than 7 years providing sales, customer service, sales training and relationship management in the retail healthcare and hospitality industries. I am currently with Wood Vision Sours in Xxxxxx, XXXXXX as an Optical Manager providing extensive sales training as an Optician. Prior to this, I was with Stone Oak Vision Source as an Optician in Charge. For more details, please take a moment to go through my resum .
In leveraging my management competencies in the healthcare industry, I also bring to the table my personal strengths that include a passion for achieving business objectives through sustainable customer-focused and results-driven sales and service excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with clients, stakeholders, and healthcare professionals so vital in generating repeat business, promoting a solid reputation in target markets, and a seamless collaborative work experience with colleagues in attaining shared commitments.
I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you so much for considering me, and I look forward to hearing from you soon.
Sincerely,
RUBEN AYALA
Attachment: Resum
Ruben Ayala
- 3235 Colony Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Sales Manager/Account Manager (Pharmaceutical ▪ Surgical devices)
Qualifications Profile
Self-assured, dynamic, and results-driven sales professional with more than 7 years providing high-performance sales, customer service, relationship management, and staff development in the retail healthcare and hospitality industries. .
- Strong passion for delivering outstanding customer service that generate repeat business
- Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Key Expertise
Sales Management
B2B/B2C Sales Management
Sales Negotiations & Closing
Multiple Account Management
Social Media Marketing
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Event Management
Business Administration
Tactical Planning & Execution
Business Development
Operations Management
Inter-Office Coordination
Administration
Staff Supervision & Development
Team Building Dynamics
Bilingual in English & Spanish
Public Speaking
Technical
Apps: Revolution HER, Office Mate, & Exam Writer
Productivity Tools: MS Office
Professional Experience
Sales Management
Managed sales, promotions and events at Taste Crepes, establishing a loyalty program that rewarded repeat customers, joining the local Chamber of Commerce to promote the company and create business networks.
Generated average individual monthly sales between $70T and $124T for Stone Oak Vision Source.
Participated in trade shows, and local social and community events, including online social media to promote the business at Wood Vision Source, winning new customers in the process.
Sales Training
Developed and executed onboarding and staff development in the optical industry for:
- Technicians: use Autorefractor, Optos, Optomap, Visual Field, Glaucoma Work ups, & Pressure tests.
- Front desk staff: use of Revolution EHR software, schedule appointments, answer phones (in an upbeat and friendly manner), and sell contact lenses.
- Opticians: lens materials and lens designs, frame measurements, Rx thickness, insurance plans, working with the lensometers, and the importance of building relationships with patients.
- Lab personnel: use of a tracer, how to block lenses, add prism to lenses, edge a lens, polish lens, Santinelli Edger processing, and adjusting glasses properly.
Customer Service & Relationship Management
Served as Optician in charge at Stone Oak Vision fitting the highest quality frame and lenses to patients.
Educated patients in understanding their health insurance coverage as well as the doctor diagnoses.
Worked with insurance companies such as Eyemed, Vsp, Blue Cross Blue Shield, & Medicaid in processing customer health insurance claims.
Work History
Wood Vision Source Xxxxxx, XXXXXX Optical Manager Jul 2014 Present
Stone Oak Vision Source Xxxxxx, XXXXXX Optician in Charge Feb 2014 Jul 2014
Taste Crepes and More Xxxxxx, XXXXXX Manager Oct 2012 Jan 2013
Red Lobster XXXXXX, XXXXXX Server Feb Aug 2912
Banana Republic XXXXXX, XXXXXX Sales Associate, Retail Aug 2011 Jan 2012
Cutco El Paso, XXXXXX Sales Representative Summers of 2010 & 2011
V.I.P. Networking Company El Paso, XXXXXX Sales Representative Summer of 2011
Lazer Optical El Paso, XXXXXX Optician / Sales Oct 2010 Aug 2011
Koze Teppan Grill Bus Boy Apr Oct 2009
Education
B.A. in Multidisciplinary Studies, concentration in Business Administration
UNIVERSITY OF TEXAS AT XXXXXX (2016)
International Business/ Marketing, ST. MARY S UNIVERSITY (2014)
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