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Ruben Ayala

- 3235 Colony Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

 

 

 

 

 

 

 

Dear Hiring Manager,

 

 

 

        I am writing this in response to a job vacancy posting for the position of ________________. Please accept my application to become part of your team. My resum is attached for your review and consideration.

 

What I offer is my baccalaureate degree in Multidisciplinary Studies with focus on Business Administration, and more than 7 years providing sales, customer service, sales training and relationship management in the retail healthcare and hospitality industries. I am currently with Wood Vision Sours in Xxxxxx, XXXXXX as an Optical Manager providing extensive sales training as an Optician. Prior to this, I was with Stone Oak Vision Source as an Optician in Charge. For more details, please take a moment to go through my resum .

 

In leveraging my management competencies in the healthcare industry, I also bring to the table my personal strengths that include a passion for achieving business objectives through sustainable customer-focused and results-driven sales and service excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with clients, stakeholders, and healthcare professionals so vital in generating repeat business, promoting a solid reputation in target markets, and a seamless collaborative work experience with colleagues in attaining shared commitments.

 

I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you so much for considering me, and I look forward to hearing from you soon.

 

Sincerely,

 

 

 

 

RUBEN AYALA

Attachment: Resum

 

 

 

 

Ruben Ayala

- 3235 Colony Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

Sales Manager/Account Manager (Pharmaceutical ▪ Surgical devices)

Qualifications Profile

 

    Self-assured, dynamic, and results-driven sales professional with more than 7 years providing high-performance sales, customer service, relationship management, and staff development in the retail healthcare and hospitality industries. .

-          Strong passion for delivering outstanding customer service that generate repeat business

-          Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.

 

Key Expertise


Sales Management

    B2B/B2C Sales Management

    Sales Negotiations & Closing

    Multiple Account Management

    Social Media Marketing

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Event Management

Business Administration

    Tactical Planning & Execution

    Business Development

    Operations Management

    Inter-Office Coordination

Administration

    Staff Supervision & Development

    Team Building Dynamics

    Bilingual in English & Spanish

    Public Speaking

Technical

    Apps: Revolution HER, Office Mate, & Exam Writer

    Productivity Tools: MS Office


 

Professional Experience

 

Sales Management

    Managed sales, promotions and events at Taste Crepes, establishing a loyalty program that rewarded repeat customers, joining the local Chamber of Commerce to promote the company and create business networks.

    Generated average individual monthly sales between $70T and $124T for Stone Oak Vision Source.

    Participated in trade shows, and local social and community events, including online social media to promote the business at Wood Vision Source, winning new customers in the process.

Sales Training

    Developed and executed onboarding and staff development in the optical industry for:

-    Technicians: use Autorefractor, Optos, Optomap, Visual Field, Glaucoma Work ups, & Pressure tests.

-    Front desk staff: use of Revolution EHR software, schedule appointments, answer phones (in an upbeat and friendly manner), and sell contact lenses.

-    Opticians: lens materials and lens designs, frame measurements, Rx thickness, insurance plans, working with the lensometers, and the importance of building relationships with patients.

-    Lab personnel: use of a tracer, how to block lenses, add prism to lenses, edge a lens, polish lens, Santinelli Edger processing, and adjusting glasses properly.

Customer Service & Relationship Management

    Served as Optician in charge at Stone Oak Vision fitting the highest quality frame and lenses to patients.

    Educated patients in understanding their health insurance coverage as well as the doctor diagnoses.

    Worked with insurance companies such as Eyemed, Vsp, Blue Cross Blue Shield, & Medicaid in processing customer health insurance claims.

 

Work History

 

Wood Vision Source Ÿ Xxxxxx, XXXXXX Optical Manager Jul 2014 Present

Stone Oak Vision Source Ÿ Xxxxxx, XXXXXX Optician in Charge Feb 2014 Jul 2014

Taste Crepes and More Ÿ Xxxxxx, XXXXXX Manager Oct 2012 Jan 2013

Red Lobster Ÿ XXXXXX, XXXXXX Server Feb Aug 2912

Banana Republic Ÿ XXXXXX, XXXXXX Sales Associate, Retail Aug 2011 Jan 2012

Cutco Ÿ El Paso, XXXXXX Sales Representative Summers of 2010 & 2011

V.I.P. Networking Company Ÿ El Paso, XXXXXX Sales Representative Summer of 2011

Lazer Optical Ÿ El Paso, XXXXXX Optician / Sales Oct 2010 Aug 2011

Koze Teppan Grill Bus Boy Apr Oct 2009

 

Education

 

    B.A. in Multidisciplinary Studies, concentration in Business Administration

UNIVERSITY OF TEXAS AT XXXXXX (2016)

    International Business/ Marketing, ST. MARY S UNIVERSITY (2014)

 

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