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Yyyyyy x. yyyyyy

1615 Cobb Parkway N., #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced Strategic Leader with 10+ years of experience in quickly changing environments along with a strong background within a variety of industries. Experienced in managing day-to-day administrative operations, implementing standard operations procedures, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.


Key Competencies


         Retail Store Management

         Team Leadership

         Strategy Development

         Conflict Resolution


         Administrative Support

         Complex Problem Solving

         Customer Service/Support

         Class A CDL with Endorsements


         Process Improvement

         Attention to Detail

         Inventory Management

         Oral/Written Communication


Professional Experience

AAFES (DoD), Joint Base Lewis McCord, WA October 2010-Present

Store Manager (2016-Present)

Supervisor Store Assistant (2014-2016)

Senior Store Associate (2012-2014)

Food Service Worker (2010-2012)

  • Guide daily operations within a fast-paced retail store environment which includes supervising store team members, creating schedules, and devising comprehensive operational strategies
  • Ensure that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business
  • Consistently promote a positive working environment which has resulted in an increase in employee satisfaction levels, report operational issues to members of management, and maintain store cleanliness
  • Oversee merchandising/inventory operations which requires monitoring inventory levels, ordering replenishing stock, and sorting either defective or damaged merchandise
  • Recognized as a Certified Customer Service Specialist since January 2014


Self-Employed September 2005-October 2010

In-Home Childcare

  • Utilized superior domestic support to 2 families with a total of 8 children which included ensuring the children were kept in a safe environment
  • Ensured children attended appointments as needed, assisted with administrative errands, and assisted children with daily homework assignments


Additional Experience Includes: Delivery Driver, Neway Packaging and UPS Shipping Lead, The News Group

Professional Awards


Awards Include: 1 Year Service Award (AAFES), Contribution Award for Highest Sales (AAFES), Outstanding Service Award (AAFES), Above and Beyond Award (AAFES), 5 Year Service Award (AAFES), Making it Better Service Award (2x, AAFES), and Associate of the Month Award (AAFES)

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