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Retail management leader with a proven track record seeking to purchase a 7-Eleven franchise.
More than seven years of valuable, hands-on experience managing multiple retail store operations.
Owned and operated multiple retail stores or kiosks in Los Angeles, achieving sales and customer service goals.
Gained the trust, confidence and respect of shoppers and colleagues by demonstrating excellent listening, verbal communication and interpersonal skills in order to maintain their loyalty.
Genuine passion for bringing high-quality products at affordable costs to consumers.
Excellent leadership and teamwork skills, including proactively identifying and resolving problems in real time.
Stellar time management, attention to detail and organizational skills, including prioritizing tasks.
Manager, 7-Eleven 2014-2015
Led daily operations of a high-volume and fast-paced convenience store, including a team of employees.
Built and managed personnel to provide excellent customer service and adhere to high operational standards.
Interviewed candidates for employment opportunities and hired associates that were an ideal fit.
Trained, mentored and coached team members on best practices of operations.
Communicated effectively with vendors to ensure proper delivery of merchandise to the store.
Managed daily profit and loss, as well as inventory and receiving procedures.
with local health and safety regulations.
Owner, Name of Clothing Store 2013-2014
Managed a clothing store in the Clackamas Town Center Mall in Happy Valley, OR, a suburb of Portland.
Led all aspects of the business, including daily profit and loss and recruiting, hiring and supervising personnel.
Assigned roles to individual store personnel and delegated tasks to achieve performance objectives.
Determined the types of products that would be sold in the store based on anticipated sales.
Created advertising campaigns, including on social media, targeting customers that would buy products.
Owner, Hollywood Custom Engraving and Hollywood Custom Huts 2009-2013
Operated multiple retail store kiosks or business in the greater Los Angeles, CA area.
Owned a custom engraving and hat business in a high-foot traffic area at the intersection of Hollywood Boulevard and Highland Avenue in the City of Hollywood, CA.
Performed both jewelry engraving and customer hat embroidery services at the Hollywood location.
Owned and operated two kiosk locations at Westfield Culver City, a mall outside Los Angeles, CA, including Watch Time (business watches) and Happy Little Feet kiosk (children s shoes).
Led operations and owned a clothing kiosk called Kids Dreamland at Del Amo Fashion Center, a mall in Torrance, a city just north of Long Beach, CA.
Managed all aspects of retail operations, including sales; customer service; profit and loss; and merchandising.
Demonstrated stellar business skills to maximum productivity while simultaneously minimizing shrink.
Inspected merchandise prior to sale to a customer to ensure the purchase of a high-quality product.
Ensured all equipment was functioning in its intended manner.
2005 Graduate, Name
of High School
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