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Yyyyyy x. yyyyyy

- 1566 Charthouse Ct Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *







(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)



Dear Hiring Manager,


        In response to a job vacancy posting for the position of Marketing Operations Specialist, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my more than 20 years of experience with 6 years providing sales & marketing, customer service, and project support in the manufacturing and business solutions industries. I am currently with Safe Industries based in Easley, XXXXXX as a Sales Professional after transitioning my career from professional firefighting in government service. Prior to this, I was with Sterling Commerce in Dublin OH as a Sales Operations Analyst, having started my sales career as Inside Sales Associate for Ashland Chemical. For more details, please take a moment to go through my resum .


In leveraging my sales operations competencies, I bring to the table my personal strengths that include a passion for achieving business objectives through people-centric and results-driven work excellence. In addition, I also offer my social and interpersonal communication skills that help build relationships with the people I work with, including clients, stakeholders, and industry professionals that encourage repeat business and create a harmonious and collaborative work environment in achieving shared commitments.


I am confident that my experience and personal strengths will sustain my transition back into the sales profession that kick started my career, qualifying me as a suitable candidate for the position, one who can help achieve your objectives as part of your sales and marketing team. Should you need further clarification, or would prefer to xxxxxxhedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.







Attachment: Resum




Yyyyyy x. yyyyyy

- 1566 Charthouse Ct Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Marketing Operations Specialist

Qualifications Profile


    Self-assured and results-driven management professional backed by more than 20 years of experience with 6 years providing sales & marketing, customer service, and project support in the manufacturing, and solutions industries.

-    Proven dedication to delivering outstanding sales & marketing performance that penetrate new markets, position products, and exceed sales targets that enable the business to achieve sales leadership in competitive markets.

-    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to resolve professional relationship and work issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional engagements.


Key Expertise

    Marketing & Sales

    Retail Sales Management

    Customer Service Management

    Market Research & Planning

    Sales Performance Management

    Product Sales Pitch/Presentation

    Safety Management

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Project/Program Management

    Policies & Regulatory Compliance Management (i.e., OSHA, etc.)

    Public Speaking



    Apps: Sales Pad, Data Warehouse, COGNOS, SQL, & CRM

    Productivity Tools: MS Office 365

    Image Editing: Adobe Photoshop

    PM Tools: MS Project


Professional Experience


Safe Industries Easley, XXXXXX Sales Professional May 2016 Present

Ÿ Responsible for client account management and account growth, invoice audit, and quote development, marketing program management ,and customer retention, creating marketing visibility in trade shows, and developing business networks of prospects.

Ÿ Oversee execution of a portfolio of sales and marketing projects aimed at addressing market demands, improving market presence, and enhancing customer service.

Ÿ Leverage product knowledge, presentation and demonstration skills to generate brand awareness and market following, while developing and executing training content for in-house sales associates in lead conversion and customer service/relationship management.


Sterling Commerce, Inc. Dublin, OH Sales Operations Analyst Oct 2000 Nov 2003

Ÿ Performed financial and sales analysis on sales revenue, generating complex sales projection reports.

Ÿ Led reporting projects using project management concepts, use cases, and life cycle methods.

Ÿ Implemented reporting database; i.e. data warehouse, COGNOS reporting software, and various data mining sources.

Ÿ Provided HR support in developing 2 Sales Liaison positions for the Sales Operations Division.


Ashland Chemical Corp. Ÿ Dublin, OH Inside Sales Associate Supply Division Jan 1996 Jan 1998



West Columbia Fire Department West Columbia, XXXXXX Lieutenant Dec 2014 May 2016

City Of Xxxxxx Fire Department Xxxxxx, XXXXXX Firefighter/EMT Mar 2008 Dec 2014

City Of Columbus Division Of Fire Columbus, OH

Journeyman Firefighter/EMT/ Inspector I Dec 2003 Mar 2008

Ÿ Led fire suppression crews during disaster mitigation involving fire and medical emergencies, establishing incident command, and ensuring serviceability of relevant electrical, hydraulic and fuel-powered tools to support operations.

Ÿ Participated in department training activities, maintaining competencies in dealing with fire and crisis situation, Conducted fire and safety inspections of commercial business facilities in primary response area, delivering exceptional Emergency Medical Care


Education & Credentials


Ÿ B.A. in Political Xxxxxxience, WITTENBERG UNIVERSITY Springfield, OH

Professional Training & Certifications

Ÿ Sales Training Certificate

Ÿ Chief Brunacini Leadership Retreat at Columbia Southern University Training Conference (2012)

Professional Affiliations

Ÿ Member: Xxxxxx Fire Department Deputy Chief Advisory Committee and Apparatus Committee Member


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