Dedicated and accomplished Administrative Support professional with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in leading projects, leading cross-functional teams, and implementing innovative processes.

Administrative Support Records Management Policy Development Attention to Detail

Microsoft Office Suite Process Improvement Initiatives Vendor Management Contract Negotiation

Staff Training Report Generation Meeting Coordination Mediation Certified

  Direct day to day support operations within a home healthcare environment with a concentration on working with clients with current Child Protection Service cases

  Play a lead role in monitoring parent/guardian visitation sessions, reviewing case updates/notes, and making recommendations for reunification

  Provide referrals for community services to clients, monitor program completion to ensure clients are meeting requirements, and manage case documentation

  Coordinated administrative operations within the organization which included addressing customer inquiries, monitoring incoming/outgoing freight, and diffusing escalated customer service situations

  Reviewed and managed key customer accounts, generated customer contracts, and generated comprehensive reports for members of executive management

  Designed and implemented standardized processes aimed at improving productivity levels in addition to supporting office logistics

  Facilitated daily customer service operations within a food-service environment which included obtaining customer orders and processing financial transactions

  Identified customer food/beverage preferences and made appropriate product recommendations, monitored inventory/supply levels, and ensured a high level of facility cleanliness at all times

Bachelor of Science, Criminal Justice/Human Services, Colorado Technical University (February 2017)

Volunteer/Court Appointed Mediator, Twinfalls Juvenile Justice Center, 2016-2017

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Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and administrative roles with experience in overseeing complex administrative functions, designing innovative operational strategies, and leading cross-functional teams. In addition, I have a demonstrated ability to maintain positive rapport with others and diffuse escalated customer service situations.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Criminal Justice/Human Services.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy