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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Career Profile


Dedicated and accomplished Administrative Support professional with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in leading projects, leading cross-functional teams, and implementing innovative processes.


Key Competencies


Administrative Support Records Management Policy Development Attention to Detail

Microsoft Office Suite Process Improvement Initiatives Vendor Management Contract Negotiation

Staff Training Report Generation Meeting Coordination Mediation Certified


Professional Experience

Northstar In-Home Support Services September 2016-February 2017

In-Home Support-Mental Health

  Direct day to day support operations within a home healthcare environment with a concentration on working with clients with current Child Protection Service cases

  Play a lead role in monitoring parent/guardian visitation sessions, reviewing case updates/notes, and making recommendations for reunification

  Provide referrals for community services to clients, monitor program completion to ensure clients are meeting requirements, and manage case documentation


Roadrunner Transportation, Sumner, WA 2010-2015

Customer Service/Executive Assistant

  Coordinated administrative operations within the organization which included addressing customer inquiries, monitoring incoming/outgoing freight, and diffusing escalated customer service situations

  Reviewed and managed key customer accounts, generated customer contracts, and generated comprehensive reports for members of executive management

  Designed and implemented standardized processes aimed at improving productivity levels in addition to supporting office logistics


Timber House Restaurant, Buckley, WA 2008-2015

Assistant Manager of Hospitality

  Facilitated daily customer service operations within a food-service environment which included obtaining customer orders and processing financial transactions

  Identified customer food/beverage preferences and made appropriate product recommendations, monitored inventory/supply levels, and ensured a high level of facility cleanliness at all times


Education & Volunteer Experience

Bachelor of Science, Criminal Justice/Human Services, Colorado Technical University (February 2017)

Volunteer/Court Appointed Mediator, Twinfalls Juvenile Justice Center, 2016-2017

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and administrative roles with experience in overseeing complex administrative functions, designing innovative operational strategies, and leading cross-functional teams. In addition, I have a demonstrated ability to maintain positive rapport with others and diffuse escalated customer service situations.


To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Criminal Justice/Human Services.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy


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