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Yyyyyy x. yyyyyy

8501 Brackenfield Ave., Las Vegas, NV 89178 xxx-xxx-xxxx ~


Career Profile


Dedicated and accomplished Strategic Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior customer service levels. Offer solid leadership abilities with experience in overseeing administrative operations, supporting cross-functional teams, handling front-desk operations, and adhering to internal policies/procedures.


Key Competencies


Operations Management Filing/Database Management Customer Service Attention to Detail

Microsoft Office Suite Food Service Regulations Oral/Written Communication Reception/Front-Desk

Conflict Resolution Cash Handling Project Management Switchboard Operation


Professional Experience

Life Care Home Health Inc., Las Vegas, NV October 2012-Present

Receptionist/Medical Records

  Direct day to day administrative functions within a fast paced environment with a focus on increasing productivity and efficiency levels

  Answer incoming calls on a multi-line phone system, address customer/patient concerns, and diffuse escalated customer service situations

  Support special projects as needed in addition to ensuring standard operating procedures and regulations are consistently followed


Kohl s Department Stores, Las Vegas, NV July 2015-Present

Sales Associate

  Provide superior customer service within a retail-store which requires greeting incoming customers and assisting them with product selection

  Processed customer transactions/returns, assist customers with product inquiries, and build positive rapport with others which resulted in being awarded Employee of the Month


Lutheran Home Community, Arlington Heights, IL December 2006-October 2012

Dietary Aid/Prep-Cook

  Facilitated administrative and logistical tasks within a retirement community which included preparing and delivering food to residents

  Reviewed and followed individual dietary restrictions, ensured the kitchen was clean at all times, and consistently followed hygiene regulations/best practices

  Utilized superior communication and interpersonal abilities to build positive relationships with residents, co-workers, and members of management

Yyyyyy x. yyyyyy

8501 Brackenfield Ave., Las Vegas, NV 89178 xxx-xxx-xxxx ~






Contact Name

Company Name


City/State/Zip Code


Dear _______________________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.


As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVIEW) vital to your immediate and long-term objectives.


Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.






Yyyyyy x. yyyyyy


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