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Dedicated and accomplished Strategic Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior customer service levels. Offer solid leadership abilities with experience in overseeing administrative operations, supporting cross-functional teams, handling front-desk operations, and adhering to internal policies/procedures.
Operations Management Filing/Database Management Customer Service Attention to Detail
Microsoft Office Suite Food Service Regulations Oral/Written Communication Reception/Front-Desk
Conflict Resolution Cash Handling Project Management Switchboard Operation
Direct day to day administrative functions within a fast paced environment with a focus on increasing productivity and efficiency levels
Answer incoming calls on a multi-line phone system, address customer/patient concerns, and diffuse escalated customer service situations
Support special projects as needed in addition to ensuring standard operating procedures and regulations are consistently followed
Provide superior customer service within a retail-store which requires greeting incoming customers and assisting them with product selection
Processed customer transactions/returns, assist customers with product inquiries, and build positive rapport with others which resulted in being awarded Employee of the Month
Facilitated administrative and logistical tasks within a retirement community which included preparing and delivering food to residents
Reviewed and followed individual dietary restrictions, ensured the kitchen was clean at all times, and consistently followed hygiene regulations/best practices
Utilized superior communication and interpersonal abilities to build positive relationships with residents, co-workers, and members of management
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVIEW) vital to your immediate and long-term objectives.
Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.
Yyyyyy x. yyyyyy
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