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Yyyyyy x. yyyyyy

- 2957 Andros St.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Business Manager/Administrator


Qualifixxxxxxtions Profile


    Highly self-motivated and results-driven marketing and management professional with more than 16 years providing high-performance marketing & sales, account management, customer service, and business management in the technology solution and real estate businesses. .

    Detail-oriented and analytixxxxxxl with critixxxxxxl thinking to address work issues, explore lucrative business opportunities, and execute successful business and marketing plans, even under stress. .

    Proven flexibility and adaptability to learn new technologies and systems to achieve high productivity in fast-paced or new work environments.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks.

    Decisive leadership, strong people management, and exceptional interpersonal communixxxxxxtion skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities and demographics


Key Expertise

Business Management

    Marketing & Sales (Trad. & Online)

    Property Sales & Rentals

    Product Branding & Positioning

    Market Penetration Strategies

    New Business Development

    Market Research & Opportunity Management

    Multiple Account Management

    Customer Service Management

    Portfolio Management

    Process/Workflow Improvement

    Relationship Management (Clients, Property Owners, Developers, & the Public)

    Profitability Management

    Sales Negotiations & Deal Closing

    Policies & Regulatory Compliance

    Project/Program Management

    Staff Supervision & Training

    Office & Staff Administration

    Records & Document Management


    CRM Apps

    MS Office (Word, Excel, Outlook & PowerPoint), Photoshop

    Email/Webmail, Web Research, & Social Networking (Facebook, Instagram)

    Online Apps/Hosting (SalesForce, DropBox)


Professional Experience



Business Development Executive Jan 2016 Present

    Lead and manage the implementation of sales protocols for new vertixxxxxxl branches through office visits, over the phone transactions, trade shows, email xxxxxxmpaigns, and online product visibility.

    Oversee customer service in current client accounts and explore new opportunities for meeting needs of current and new accounts.

    Develop new strategic alliances with large-to-medium sxxxxxxle corporate prospects.

    Develop new concepts and features in the SaaS arena through client interactions, assessing their needs to meet current and future demands.

    Provided full-cycle account management from point-of-sale through fulfillment, ensuring total customer satisfaction over the entire process.


Torelli Realty Ÿ Xxxxxx, XXXXXX

Realtor 2013 Present

    Promote a portfolio of properties and assist prospective clients in their purchase, rent or investment decisions after a thorough study of their specific needs and financial abilities. .

    Collaborate with property buyers, sellers and brokers through a full-cycle understanding of the property market dynamics, ensuring optimum returns on property development, valuation, and mortgage options for a win-win sales closing.

    Harness traditional and online media channels to promote properties and reach wider markets.

    Work with professional photographers or image builder to xxxxxxpture properties that self-promote themselves on media presence alone.

    Conduct property site tours and open houses regularly. Work with other real estate agents to offer bids and counter-bids for new and repossessed properties in the market.




Yyyyyy x. yyyyyy

- 2957 Andros St.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Professional Experience (continued)


Torelli Realty Ÿ Xxxxxx, XXXXXX

Sales Power National Account Manager 2011 2013

    Led Account Managers in building and developing relationships with loxxxxxxl and regional corporate clients in assigned territories, and driving sales to meet or exceed tight quotas.

    Launched intensive Broker/Agent sales development programs for RE/MAX International focused on In-house training via field and online eduxxxxxxtion.

    Executed sales rollout programs through trade shows, office presentations, telesales, and webinars in conjunction with RE/MAX and Tom Ferry s marketing objectives.

    Developed and implemented more effective management processes for point-of-sales, product development, fulfillment, shipping, sales, customer service, and tracking systems for the new Sales Power Program.


The Mike Ferry Organization Ÿ Irvine, XXXXXX

National Account Manager 2001 2008

    Drove business growth by winning new accounts while providing better service to existing national and international accounts.

    Participated and managed trade shows and interacted with prospective clients through traditional and online channels.

    Built and nurtured professional relationships with corporate accounts, engaging in regular office visits and meetings with executive decision makers that enhanced their confidence with the business.

    Liaised between executive-level management and account customers in planning and executing strategic business plans and programs.


WinFIRE Ÿ Newport Beach, XXXXXX

Customer Service / Sales Manager 2000 2001

    Led in formulating business strategies and marketing plans/directions based on a SWOT analysis of the business and an evaluation of regular sales performance reports.

    Successfully introduced innovative products & services that increased market share and profitability.

    Delegated tasks while ensuring successful execution of all sales and general business plans.

    Facilitated HR functions covering personnel performance evaluations and training.

    Developed and implemented comprehensive company-wide policies and procedures that boosted operational efficiencies and cost containment.


Eduxxxxxxtion & Credentials


B.S. in Digital Imaging and Advertising (Dual Major)




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