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Senior Software Engineer / Quality Assurance Lead

Agile Development ~ Java ~ Mobile Solutions ~ Testing ~ Quality Assurance

SDLC Management ~ Client Relations ~ Team Leadership ~ Defect Tracking & Management

         Offer 18+ years experience in software engineering and testing, with specialization in cutting-edge mobile applications on Android, Apple, and Windows platforms.

         Advanced knowledge of software development life cycle (SDLC) including quality assurance life cycle (QALC), and SQA strategy. Extremely well-versed in Agile/Scrum methodology.

         Skilled at analyzing, creating, and implementing test plans, cases, scenarios, procedures, and scripts.

         Solid ability to join forces with peers, clients, and technical specialists to expedite and ensure project success.

         Constantly focus on optimizing software performance, reliability, usability, security, and compliance.

         Expert in functional, integration, regression, performance, stress, smoke, system, acceptance, and user acceptance testing (UAT).

         Excel at in-depth business analysis and translating needs into practical, robust, and end-to-end solutions.

         Bilingual (English & Spanish) with outstanding planning, organizational, and troubleshooting skills.

Capgemini, multiple locations 2010 to 2016

Senior Mobile Consultant / Lead and SME (2014 to 2016)

         Spearheaded Agile QA process for all mobile app development initiatives specific to the beverage industry.

         Devised long-term QA test strategy and best practices including preparing estimates, scenario-specific user stories, scope, and execution plan for integration, functional, system, regression, load and smoke testing.

         Documented test results and diligently tracked defect management and resolution.

         Proficiently supported functionalities spanning location services (GPS), scanning (barcodes and OCR), wireless communications, data synchronization, Bluetooth low energy devices (beacons - IoT), REST services, general iOS, Android, Windows, Mac OS and web apps components.

Senior Mobile Consultant / Team Lead and SME (2014)

         Directed, mentored, and coordinated Movilizer support team for Direct Store Delivery, Field Service Vending, and Customer Asset Management applications implementation.

         Governed application testing and validation to ensure precise alignment with customer requirements.

         Authored knowledge base and effective troubleshooting/workarounds for critical incidents and defects.

Senior Mobile Consultant / Mobile Software Engineer and SME (2013)

         Steered complete development cycle for customer mobile app enhancements request including business requirements elicitation and analysis, solution design, implementation, testing, documentation, and deployment.

         Presented solution to customer to solicit feedback and approval, performed UAT, and recorded results.

Senior Mobile Consultant / Team Lead and SME (2013)

         Applied strong managerial acumen toward directing six-person team in testing mobile customer-facing applications (Android platform) and web portal for the insurance industry.

         Developed Agile test strategy, test cases, objectives, and quality control criteria to be used in app certification process.

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         Identified testing requirements, orchestrated Agile testing cycles for each sprint, performed mobile app and web portal validations, and handled solution defect tracking including report preparation.

         Advised software testers in best practices for testing mobile and web apps.

Senior Mobile Consultant / Business Analyst and Mobile SME (2012)

         Oversaw requirements elicitation, analysis, estimates, and technical and functional designs for 20 SAP transactions to be mobilized.

         Played a pivotal role in analyzing 11 additional SAP transactions and performed all facets of knowledge transfer to assigned Mobile ITS consultant.

Senior Mobile Consultant / Team Lead (2010 to 2013)

         Shepherded Sybase Managed Mobility (SMM) and Sybase Unwired Platform (SUP) installation, configuration, testing, troubleshooting, proof-of-concept, documentation, and certification within development and production environments.

         Updated and upgraded Afaria, SMM, and SUP environments encompassing Sybase Relay Server, Sybase Afaria Server, Sybase Managed Mobility Server, Sybase SQLAnywhere Server, and SUP.

Abaco Mobile 1999 to 2010

Team Lead and SME (2007 to 2010)

         Structured and executed Agile QA testing for Maintenance Technician app which offered real-time access to critical SAP backend information.

         Devised Signature Capture Module as part of Mobile Service and Maintenance (MSM) application for Windows mobile devices and laptops.

         Performed unit, integration, acceptance and regression testing on MSM app and recorded results.

Senior Mobile Consultant (2006 to 2010)

         Championed multiple implementations nationwide for SAP xMAM 2.5, xMAM 3.0 and xMAU 3.0.

         Effectively authored business requirements, functional requirements, technical designs, user manuals, and procedural troubleshooting guide.

         Contributed strong leadership talents toward training support staff in backend and middleware administration and configuration, app deployment, and troubleshooting.

         Steered SAP NetWeaver installation, configuration, and application deployment according to expected timeline.

Mobile Solution Developer (1999 to 2005)

         Generated and supported C/C++ libraries for mobile devices used at major companies such as Coca Cola, Serta, Delphi Automotive, OfficeMax, Sara Lee, Pillsbury, Philip Medical, Hewlett-Packard, and more.

Prior background includes role as Computer Science Instructor at University of Puerto Rico, 1994 to 1999.

Master of Science in Computer Science, Florida Institute of Technology, Melbourne, FL

Bachelor of Science, Mathematics; Minor in Computer Science, Catholic University of Puerto Rico, Ponce PR

SAP Certified Support Associate

Java, JavaScript, JSP, HTML5, CSS, AngularJS, Bootstrap 3, JQuery, Android, ANT Scripting, JUnit, C, C++, Visual Basic, SQL, XML, JSON, REST, Web Services, Android Studio, ReactJS, ReadyAPI, SoapUI Pro, LoadUI, Selenium, SAP NetWeaver, SAP Mobile Asset Management (xMAM/xMAU), SAP Mobile Direct Store Delivery (mDSD), Batch Files, Windows OS, Microsoft Office Suite, VersionOne, SVN, Go Server, HP Quality Center, Amazon Web Services (AWS)