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Career Profile
Dedicated and accomplished Strategic Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in managing both probation and foster care casework within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior levels of client support. Offer solid leadership abilities with experience in leading large-scale projects, managing cross-functional teams, and implementing innovative processes.
Key Competencies
Criminal Justice Child Advocacy Services Probation Case Management Attention to Detail
Administering Drug Screens Attending Court Hearings Vendor Management Education/Medical Records
Standard Operating Procedures Family Law Best Practices Strategy Development Training/Coaching
Education
Bachelor of Science, Criminal Justice, Strayer University, Lithonia, GA (May 2016)
Associate of Applied Business, Criminal Justice, Brown Mackie College, Atlanta, GA
Professional Experience
Law Office of Kathleen Flynn, Decatur, GA June 2017-Present
Legal Assistant-Social Security Disability Claims
Coordinate legal operations within a busy law office environment which includes filing new SSA cases and appeals along with updating client information within a comprehensive database
Address client inquiries via phone or in-person, submit objections related to court appearances, request medical records from various providers, and assist client s with obtaining local community services
Rockdale CASA, Conyers, GA January 2016-June 2017
Court Appointed Special Advocate
Directed day to day operations within a fast-paced environment with a focus on completing comprehensive interviews with individuals related to child welfare cases and making appropriate case recommendations
Gathered extensive data related to the child s care and day to day activities, reviewed medical and/or school records, and advocated for children who are currently in foster care situations
Utilized superior communication abilities to maintain positive rapport with the child, completed detailed written reports for use during court hearings, and attended case related hearings
Sentinel Offender Services, Douglasville, GA July 2012-July 2014
Probation Officer (2012-2014)
Coordinated various logistics related to the daily supervision of individuals on probation which included meeting with clients, reviewing case records, and updating client information on a regular basis
Processed/recorded restitution payments and other court costs, communicated probation related violations to law enforcement, compiled case summaries for use during revocation hearings, testified in court cases, and administered random drug screens/alcohol tests
Court Services Officer (2012)
Managed administrative functions which included greeting incoming clients, setting client appointments, and assisting with billing related questions
Updated client records within a comprehensive database, assisted Field Officers with verifying curfew and/or community service information, and acted as a liaison between the court and specific jail offices
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