Yyyyyy x. yyyyyy

Senior Business Analyst & Quality Assurance Engineer

Agile & Scrum Methodology ~ SDLC ~ Defect Management ~ Release Management

Risk Management ~ Team Leadership ~ QA Methodologies ~ Technical Documentation

         Excel at in-depth business analysis and translating needs into practical, robust, and end-to-end solutions.

         Adept at efficiently coordinating software design, testing, quality assurance, and deployment.

         Strategically collaborate with key business partners to explore business operational needs, clearly define requirements, and create scopes and objectives.

         Demonstrated strengths in motivating, mentoring and leading teams throughout all project phases.

         Extremely well-versed in Agile/Scrum methodologies, gap analysis, SWOT analysis, and technical documentation spanning Product Definition Documents (PDD), Business Requirements Documents (BRD), Functional Requirement Documents (FRD), and System Requirement Specifications (SRS).

         Solid ability to join forces with all levels of management, peers, clients and technical specialists to expedite and ensure project success.

         Skilled at analyzing, creating and implementing test plans, cases, scenarios, procedures and scripts.

         Constantly focus on optimizing software performance, reliability, usability, security and compliance.

         Expert in functional, integration, end-to-end, regression, smoke, and user acceptance testing (UAT).

         Exemplary talents in determining task dependencies, identifying milestones and monitoring critical paths using Gantt Charts, resource plans, network diagrams, Entity Relationship Diagrams (ERD) and Requirements Traceability Matrix (RTM).

Los Angeles Superior Court IT, Los Angeles, California, 2015 to Present
PM / BSA

         Effectively steer planning, development, and implementation of a cutting-edge web application (Judicial BenchView) which enables judges, clerks, and other court staff to view critical case data and documentation.

         Interview end users to clarify requirements, create user stories with mock-ups for development team, and deliver informative presentations to project stakeholders.

         Expertly leverage Agile methodology and daily Scrum meetings to optimize project progress.

         Provide in-depth application training to user community and assemble influential training manual.

         Govern status reporting, issue management and ongoing project administration while clearly defining baseline core business processes to standardize and streamline efforts.

         Institute and maintain knowledge base repository in OneNote to describe technology usage, development process, application functionality, and environments settings.

         Accurately diagnose issues, document and track defects, and administer comprehensive production support.

         Formulate test plan and test cases, and perform all application testing including UAT.

         Share vital feedback in focus groups to support and ensure ongoing application usability.

Disney, Burbank, California, 2013 to Present

BA / Lead Sr. SQA Engineer

         Spearhead full-scope BA and QA operations including gathering requirements, preparing BRDs and FRDs, and using JIRA and Kanban to analyze and manage user stories.

         Deliver presentations to project stakeholders regarding requirements and demo user interface mock-up screens.

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         Develop test strategy, test plans and test cases, and proficiently execute QA testing.

         Apply strong leadership talents toward mentoring, coaching, and managing onshore and offshore QA team on test strategy, test planning, test cases, UAT, and test case execution.

         Use TFS to report, triage, track and manage software defects through to 100% quality assurance.

         Contribute to automation activities via HP Quality Center, significantly improving overall efficiency.

         Proficiently perform all testing including integration testing between multiple interfaced complex system using IBM-ESB web services.

20^th Century Fox, Century City, California, 1998 to 2013

Sr. Software QA Analyst / BA

         Participated in application design phase, gathered requirements, and recommended functional and UI requirements to design and development team.

         Closely partnered with key stakeholders to ensure alignment with project expectations and timelines.

         Developed comprehensive test plans encompassing systems analysis, risk analysis, test strategies, test lifecycle, and detailed test scenarios for functional, integration, and UAT.

         Led testing on internal and outsourced systems while mentoring and supervising junior QA team members.

         Tested and ensured 100% QA for numerous applications: NEAMP, NOTIFIND, ADAP Services, Move Management System, FastTrack, Service View, Service Now, Altiris, FREDI, WPR Portlet, eClips, Rights, Rights Web, WPR, WPR Web, Visitor Pass, Visitor Pass Web, DealMaker Film, DealMaker TV, StoryTracker, MTDS, CATS, EBD, Party, MusicMaker, Copyrights, FoxTrac and FALCON.

         Executed functional, integration, UI, and interface testing where internal system was accessed by third-party offshore systems such as Altiris and Service View.

         Identified, reported, prioritized and tracked defects, and implemented mitigation strategies.

         Managed open issues with developers and prepared final sign-off document upon completion of testing.

         Guided, supported and aided users through system functionality and registration processes.

Home Savings Bank, Irwindale, California, 1993 to 1998

QA Tester

         Held critical accountability for quality assurance of inventory management, retail banking, and acquisition systems.

         Planned and executed regression testing, prepared Y2K test documents, and successfully completed Y2K testing on acquisition system to ensure year-end readiness.

B.A. in Business Administration, University of Rajshahi, Rajshahi

UCLA, Los Angeles:

Agile Project Management; Data Science; Innovative Solution; Relational Database Management;

SQL and PL/SQL; Enterprise DBA; Global Sustainability

System Analysis, Glendale College, Glendale

Management Information Systems, CLC, Los Angeles

QA Methodology, Learning Tree, Los Angeles

Languages: .NET, Java, JavaScript, R, Lotus, Visual Basic, Forte

O/S: Windows 7/XP/2000/NT, UNIX, Sun Solaris, AS/400

Databases: SQL Server, Oracle

Software: TFS, JIRA, SharePoint, Rally, IBM-ESB web-service, R, Prototyping-App Inventor, UML-Visual Paradigm, Mongo DB, Win Merge, Microsoft Office, Toad, J-Track, HP Quality Center, Lotus Notes, Microsoft Visual Studio 2010, Microsoft Exchange, Silk, Visio, BIRT, Crystal Reports, Actuate