Hospitality management leader with a consistent, proven track record exceeding performance goals.

  Experience building and leading a diverse team of hospitality associates to provide a great customer experience.

  Outstanding listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of colleagues, customers and vendors.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks on deadline.

  Veteran, U.S. Navy (honorable dischxxxxxxge).

New Business Development Team Leadership/Training Customer Service

Inventory Control Interviewing & Hiring Problem Solving

Profit & Loss Health & Safety Programs Promotions

Assistant Restaurant Leader, Burger King Feb. 2017-June 2017

  Led a diverse team of 20 personnel for a more than $2 million restaurant, including hiring new staff.

  Managed all aspects of operations, including sales, customer service, profit and loss and inventory control.

Achievements:

  Implemented a training program for the crew that improved customer service and team morale.

  Led the restaurant to pass a health inspection, which it had failed the two previous yexxxxxxs.

People Manager, McDonald s Jan. 2016-July 2016

  Displayed strong leadership skills while managing a shift at a $4 million restaurant.

  Interviewed candidates for employment opportunities and hired associates that were an ideal fit.

  Scheduled team members for their shifts and also mentored and coached team members on best practices.

Medical Office Assistant, U.S. Navy 2015-2016

  Ensured sailors were prepxxxxxxed for missions and handled scheduling for more than 3,000 active duty members.

  Showcased strong time management skills, briefly performing the duties of three personnel simultaneously.

Nuclexxxxxx Electronic Technician 3rd Class, U.S. Navy 2014-2015

  Collaborated effectively with colleagues to perform basic electricity functions and tag-out procedures.

  Safely used instrumentation and control equipment, including digital microprocessors.

Shift Manager, McDonald s 2012-2014

  Promoted from Crew Member to Shift Manager for consistently exceeding performance objectives.

Bachelor of Science (BS), Nuclexxxxxx Engineering & Technology, Excelsior College; in progress

Servsafe Certified

Completed Leadership Training Program, Burger King

Dexxxxxx Hiring Manager: With this letter, I wish to express my sincere interest in joining your organization as a (INSERT JOB TITLE HERE).

As my accompanying resume indicates, I am a hospitality management leader with a consistent, proven track record exceeding performance goals. My experience includes building and leading a diverse team of hospitality associates to provide a great customer experience. I offer outstanding listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of colleagues, customers and vendors. Additionally, I possess solid time management, attention to detail and organizational skills, including prioritizing tasks on deadline. Among my additional unique qualifications:

  Led a diverse team of 20 personnel at a more than $2 million Burger King restaurant, including hiring new staff.

  Managed all aspects of operations, including sales, customer service, profit and loss and inventory control.

  Implemented a training program at Burger King that improved customer service and team morale.

  Led Burger King to pass a health inspection, which it had failed the two previous yexxxxxxs.

  Displayed strong leadership skills while managing a shift at a $4 million McDonald s restaurant.

  Ensured sailors were prepxxxxxxed for missions for serving in the U.S. Navy.

  Showcased strong time management skills, briefly performing the duties of three personnel simultaneously.

  Veteran, U.S. Navy (honorable dischxxxxxxge).

As your leader, you will continue to find me to be a team player committed to exceeding your expectations. I have no doubt that I would be a valuable asset to your team and look forwxxxxxxd to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx

abc@xyz.com

Dexxxxxx Hiring Manager:

I am writing to personally thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF EACH JOB OPPORTUNITY) position currently available at your organization. Having gained a deeper insight into the job requirements and your objectives, I am confident I can exceed your performance expectations immediately.

As you observed, I am a people person that takes great pride ensuring my team provides an exceptional customer service experience. I have built and led a diverse team of hospitality associates and offer outstanding listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of colleagues, customers and vendors. Additionally, I possess solid time management, attention to detail and organizational skills, including prioritizing tasks on deadline.

Should you have any additional questions, please feel free to contact me at your exxxxxxliest convenience. Again, thank you for the interview. I look forwxxxxxxd to your response.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx

abc@xyz.com