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Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx w xxx-xxx-xxxx w w



Accomplished w International Experience w Leader w Mentor w Innovative w Highly Effective




Excel at building critical cross-functional buy-in for change, new developments and requirements. Cultivator of cohesive stakeholder relationships worldwide built on operational excellence, compliance, innovation, and responsiveness. Adept at product launches and leading significant organizational transformations. Possess a proven ability to maximize profitability, product integrity, cost control through analytics and procurement expertise. Deploy analytical tools and reporting to assess trends. Highly skilled at engaging with and managing people from a broad range of cultures and backgrounds. Expert in closely monitoring contract performance for adherence to applicable laws, delivery SLAs, payment terms, and metric/reporting requirements. Extremely well-versed in risk assessments, privacy/GDPR, compliance regulations.

Key Strengths

         Global Supply Chain Management

         Strategy Development and Implementation

         Product Design, Development and Launch

         Contract Negotiation

         Fiscal Control and P&L Management

         Team Building and Leadership

         Astute Business Analysis and Measurement

         Analytical Problem Solving

         Risk Management and Mitigation

         Project Management

         Highly Effective Process Improvement and Complex Change Management

Recent Key Achievements

         Recently completed business analysis and delivered solutions to 3 clients regarding product process efficiencies, supplier lifecycle and supplier rationalization (two in hospitality space).

         Successfully transitioned $80M in international revenue to outsourced companies in only 48 days.

         Lead negotiator and ownership of strategic procurement spends ranging from $100K - $400M.

         Built supplier and operational performance metrics, methodology, dashboards, contract terms and KPI training for clients in 2017, inclusive of payments and currency flows.

         Managed, coached, and inspired multi-national teams consisting of 20-30 personnel worldwide.

         Designed, implemented, and managed over 25 unique products and services to produce exceptional revenue results and profit margins; full accountability for associated training and all facets of supplier management.

         Orchestrated 9 product launches to expand organic revenue by $3M including global corporate housing, real estate affinity channels, relocation and immigration services, and a national property rental program.


Career Track


The Zinc Files, Xxxxxx, XXXXXX, 2014 Present

Principal Consultant, Business, Technology & Operations

         Spearhead full-scope business operations reviews to provide high-impact competitive differentiators for clients in industries spanning hospitality/corporate housing, logistics, global relocation, real estate, and immigration.

         Created strategic partnership between a start-up mobility company and one of real estate's most trusted brands in under 4 months, while establishing essential requirements, financials, reporting and value streams.



Yyyyyy x. yyyyyy, Page 2 of 3


Professional Experience, continued


         Methodically assess project management approaches, SaaS installments, global supply chain, and existing client technologies for process improvements and to consistently deliver value-driven results.

         Strong business analysis skills drastically reduced system bid response time from more than 24 hours to 4 hours by steering design, implementation, and QA of new global supplier bid model.

         Dramatically increased response times on pricing queries by 80% by standardizing and centralizing contract pricing across 15 service lines.

         Achieved 8-13% reduction in rates by conducting contract negotiations to facilitate client's entry into competitive APAC market.

         Designed reporting in Power BI and Looker to track and document supply chain payments and client services in real-time, vital to controlling expenses, delivering scorecards and meeting operational targets.


Brookfield Global Relocation Services, Vancouver, BC / Chicago, IL / Philadelphia PA, 1999 2014

Vice President Global Supply Chain Management, Vancouver, Canada/Philadelphia, PA (2007 2014)

         Steadily advanced through a series of promotions with Brookfield (formerly Prudential Real Estate and Relocation Services - PRERS) managing more than $400M in spend across 14 service categories including hospitality, destination services, and immigration.

         Managed P&L; AP/AR processes; accruals; withholding tax and invoice requirements.

         Directed, motivated, aligned, and supervised team dispersed across Hong Kong, China, Singapore, UK, USA, and Brazil in facilitating 72,000+ international transactions per year in more than 100 countries.

         Leveraged proficiency in risk management, strategic thinking, problem-solving, and business analysis to increase margin by 9%.

         Conducted persuasive negotiations with key suppliers to deliver $1M in cost savings to global accounts.

         Delivered 5%+ savings for critical services such as immigration, corporate housing, and destination services in the last cycle by creating global RFPs on a three-year rotation with two significant services out each year.

         Captured 94% supplier satisfaction scores after preparing comprehensive supplier scorecard methodology inclusive of KPIs, defect characteristics, scoring system, and SLAs to optimize performance management.

         Outsourced flagship services to providers in three countries with no service delivery disruptions for clients and guided the seamless transition of core services from internal to external resources.

Director, Emerging Business, Vancouver, BC, (2001 2007)

         Helmed new department created to support innovation and continued value, to anticipate and respond to service/product needs for ongoing growth.

         Systematically evaluated services and plan to meet or exceed customer needs and revenue targets.

         Masterminded 360-degree marketing channel review, social strategy, and alignment to brand vision/voice, directly impacting company reputation and credibility.

[Title], Vancouver, BC, (1998 2001)

         **BRIEF** description, or maybe just acknowledgement of the 3 years



Education and Professional Development


MBA, International Relations, University of Phoenix, Vancouver, BC


BA with Honors, Foreign Policy & International Relations, McMaster University, Hamilton, ON


Professional Development

         2017 Seminars: Power BI Advanced User Reporting; Fundamentals of Business Analysis; Kanban & Six Sigma Green Belt

         Global Data Protection Regulation / GDPR certification seminars (ongoing)

         IAPP member; 2018 Editorial committee member for Worldwide ERC



Yyyyyy x. yyyyyy, Page 3 of 3



Additional Information


Technical Skills

         Dynamics 365; Salesforce; Power BI; Looker; MS Office; Risk Management tools


Volunteerism and Community Involvement

         Seger Dog Park Association, Philadelphia




Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx w xxx-xxx-xxxx w w





Hiring Agent Name, Title

Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include extensive and successful experience at the executive level in global supply chain management as well as in new product design, creation, and launch in a variety of settings and in varied industries. I have proven expertise in directing both global supply chain operation and new product launch and management, as well as demonstrated ability to build and manage high-performance international teams, manage a wide range of simultaneous initiatives and coordinate multi-level directives within applicable and varied disciplines. My strong background includes directing multi-site and international cross-functional teams across all projects and organizational initiatives from concept to completion. I also provide sound consultative advice to executive-level teams and board members of companies of all sizes, including Fortune 100 companies.


I have effectively applied my skills and knowledge toxxxxxxrd collaborating with staff, management, business partners, and others at all organizational levels. I also mentor and lead teams by example and with integrity to deliver services excellence. I possess astute business acumen and the ability to accurately identify strategic needs, develop sound solutions, and then implement those solutions. To complement this background, I offer an outstanding blend of organization, prioritization, leadership and interpersonal skills. I am certain my consistent success in large part is rooted within the combined concepts of quality, continuous improvement and effective process enhancements


As an employee, you will find me to be a driven team player prepared to deliver immediate and long-term results and committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forxxxxxxrd to meeting with you in the near future.






Yyyyyy x. yyyyyy


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