Creative, talented and tech-savvy Graphic Design Professional with years of noteworthy design operations experience in evolving, dynamic work settings. Excel in both administrative support and graphic design operations leadership. Fast learner, very adaptable in high-pressure, deadline-driven settings. Thrive as a collaborative team member or independent achiever. Seeking a challenging, exciting new xxxxxxreer change to a Customer Service or Administrative role with an artistic or presentation design leaning

Project Management | Instructional & Presentation Design | Program Coordination | Administrative Specialist

Logo & Identity Design | Customer Service | Page Layout | Print Design | Web-Based Training

Communixxxxxxtion | Organization | Time Management | Complex Documentation

Adobe (Photoshop, Premier, Illustrator, Xxxxxxptivate, Dreamweaver) | Sound Booth | Audition

Microsoft (Outlook, Word, Excel, PowerPoint, Publisher) | SharePoint | Typography | Computer Illustration

         Served as a Project Coordinator to coordinate outreach events

o   Designed the Supercharge your Superskills promotional xxxxxxmpaign for an event booth at a wellness expo with an audience of 1.5K

o   Promoted staff training and development opportunities, as well as consulting and coaching centered on development planning

o   Arranged logistics for training initiatives and launched programs with much success

         Led layout, design, production and distribution of promotional, communixxxxxxtive and training materials for the Organizational Effectiveness Department; also offered cross-departmental assistance as needed

o   Devised a design concept to brand the SDGE Wellness Expo, e.g. preflight artwork for press, along with print-ready artwork files in full color, monochrome, white, negative and printed tagline

o   Produced graphic documents, such as instructor and participant guides, on-screen presentations and collateral used in instructor-led trainings delivered audiences of more than 500

         Gathered content across sources into a cohesive package using graphic print design and on-screen presentation delivered to the Senior and Executive Management Teams; used in conference and initiative communixxxxxxtion materials

         Aligned at all times with company design and branding policies during New Employee Orientation, the High Performing Leader Program, Management Training and in developing website and print content

         Project-managed crafting content for the Talent Development website featuring training opportunities, development tools and xxxxxxreer development content for over 4K staff via a company hosting portal

         Introduced a holistic online learning library that boosted learning offerings from 100 courses up 800+ available to more than 2K employees; made accessible 24/7 from any company portal and included vendor management, budgeting and technixxxxxxl implementation features

         Organized the Employee Orientation program for over 300 new hires annually; managed administrative functions, scheduling, event coordination and reporting

         Took on advanced administrative and management duties such as scheduling, logistics, recordkeeping management, reporting, and communixxxxxxtions; also administered learning management systems (LMS) such as web modules, courses, tests and reports

         Drove instructional design efforts in coordinating web-based training

o   Headed the Performance Dialogue initiative to lead training needed for 1.2K staff across loxxxxxxtions

o   Delivered training that included consultation with a subject matter expert (SME), storyboards, graphics/infographics, narration, videos, animation, interactive design, programming and end-user experience development

o   Offered training to the employee population via web a portal accessible to all

o   Crafted Think About Thinking training vignettes, each a 10-minute animated module created to convey concepts featured in the book Quiet Leadership

o   Also developed instructional materials and on-screen presentations for all supervisors in support of the July 2017 launch of performance coaching

         Proved vital in creating Instructor-led instructional design initiatives

o   Headed performance coaching via a course that combined traditional coaching methods with internal performance dialogue best practices

o   Made training available to all supervisors

o   Collaborated with SMEs and Instructors to assess audience needs, gather data, design storyboards, as well as develop on-screen presentations, instructor guides and other participant materials

o   Managed an inclusive full-day New Employee Orientation delivered to 500+ new hires each year

o   Partnered with the Instructional Designer as a senior member of the Visual Instructional Design Team to visually represent materials and activities

o   Developed Instructor, participant and on-screen materials

         Acted in a consultative role in completing client-led projects centered on Information Security and BIT Inspection; guided design efforts to ensure integrity and learner usability in all instructional endeavors

o   Worked in liaison with SMEs to author and design storyboards and narration; Made certain that all content maintained clarity and visual presentation were engaging

o   Joined with the client to finalize design web training protocols, including graphic treatment, animation, and narration; bolstered levels of effixxxxxxcy and visual appeal in doing so

Courses, Graphic Design, Southwestern College