Logistics/Supply Chain Management, Contractor Interaction, Customer Service, Training, Problem Resolution, Microsoft Office Suite, Vendor Coordination, Sales, Hospitality, Records Management, New Hire Orientation, Interviewing, Policy/Procedure Implementation, Inventory Control, Requisition Development, Contracts, Maintenance Management

MONTH YEAR MONTH YEAR

FEMA

Location: N/A

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Applicant Service Program Specialist

Provided strong support for individuals affected by Hurricanes Harvey, Irma and Maria; responsibilities included registering survivors, updating files and explaining program eligibility requirements and availability.

August 2016 December 2016

Uber/Adecco

Houston, TX

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Partner Support Representative

Expertly assisted drivers with all aspects of on-boarding process and successfully mitigated/remediated any driver issues/problems.

January 2016 May 2016

Banner Health Care Services

Houston, TX

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Administrative Assistant

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Diligently organized/maintained patient records, developed patient service planning and performed patient home visits. Conducted in-depth interviews with clients and continually ensured maximum coverage for patients. Regularly utilized various word processing software programs as well as printing equipment to design/edit/store/print an array of documents. Also skillfully complied with all relevant procedures regarding treatment preparation.

June 2015 December 2015

Michael E. DeBakey VA Medical Center

Houston, TX

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Medical Supply Technician

Skillfully streamlined procedures concerning medical equipment decontamination/distribution, and designed/implemented various policies/methods covering inventory control/management; conducted 100% inventory of medical supplies in compliance with prevailing regulations, with a 97% inventory rate.

Fulfilled all requisitions for local hospitals/clinics, and continually ensured that all PM/COR contracts adhered to property/plant/equipment policies and procedures. Regularly incorporated property accountability into program planning and addressed all phases including acquisition, receiving, issuance of Government Furnished Property to contractors and shipping to appropriate installation sites. Expertly scheduled maintenance, repairs and replacement of equipment, with little/no down time.

April 2015 June 2015

Walmart Shared Services Home Office

Hattiesburg, MS

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Senior Customer Service Agent

Provided expert management of wide array of customer complaints at call center, remediating when possible or forwarding to appropriate entity for mitigation/resolution. Was selected to train new-hire Customer Service Agents at call center and designed matrix for use by management to analyze most often surfaced areas of complaint/problems.

MONTH 2013 MONTH 2015

Care Respite Services

Location: N/A

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Administrative Assistant

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In this role handled incoming calls from patients and maintained all Clinic appointment schedules; employed tactful, courteous and pleasant approach while carefully screening patients/visitors/incoming telephone calls. Also developed highly efficient filing system that reduced waiting times between appointments, and continually observed strictest confidentiality in working with all documentation/patient records.

MONTH 2002 MONTH 2009

United States Air Force

Belle Chasse, LA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Morale, Welfare and Recreation (MWR) Specialist

Effectively planned/assigned/supervised operational activities and served as Facilities Manager with responsibilities for FIT test program as well as training/instructing subordinates and patrons. Skillfully provided total accountability for all facility equipment and continually promoted club programs/services to participants.

Coursework toward CCAF, USAF