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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my qualifications include over 5 years of customer service experience. I have effectively applied my strong communication skills to enhancing the overall customer experience. To complement this background, I possess excellent administrative, organizational and leadership skills.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

Yyyyyy x. yyyyyy


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

Self-motivated Professional eager to contribute 5+ years of customer service experience to a challenging opportunity.

 

Summary

 

  • Excellent interpersonal communication skills, key to delivering top notch customer service and forming positive relationships.
  • Recognized for the ability to perform administrative tasks within fast-paced environments.
  • Strong problem solving skills with a proven track record of meeting goals and exceeding expectations.
  • Dynamic leadership skills, key to conducting in depth training to boost team performance.

 

Key Skills

 

  Customer Service

   Interpersonal Communication

 

  Administrative Support

   Problem Solving

 

  Leadership

  Attention to Detail

 

Experience

 

Starbucks 2011-2013

Shift Supervisor

  • Delivered high quality customer service throughout daily interactions with patrons.
  • Used strong leadership skills to directly supervise team members.
  • Successfully answered inquiries, resolved issues and addressed complaints.
  • Ensured orders were delivered accurately and timely.
  • Responsible for handling financial transactions, scheduling and opening / closing store.

 

Target 2008-2011

Associate / Trainer / Cash Officer

  • Provided excellent customer service; focused on enhancing overall customer experience by answering inquiries, directing appropriately and resolving complaints.
  • Conducted in depth training to boost team member performance.
  • Associated duties included handling monetary transactions, scheduling team members and reviewing funds for accuracy.

 

GEICO

Insurance Agent

  • Utilized strong insurance knowledge to successfully identify customer needs and make knowledge based recommendations on insurance options.
  • Maintained adherence to state regulations.

 

Education

 

Bachelor Degree in Communicative Disorders, Minor in Health and Human Services

Eastern New Mexico University; In Progress

Associate of Science Degree, Tidewater Community College; 2014

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