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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Driven, focused, and knowledgeable Strategic Leader with several years of experience in leadership/management roles along with an exceptional background in overseeing daily operations within a variety of hospitality/restaurant environments. Experienced in leading cross-functional teams, maintaining staff schedules, implementing menu changes/specials, and completing detailed budget analysis. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.


Key Competencies

Operations Management Staff Management Staff Scheduling Training/Coaching

Project Management Restaurant/Hospitality Industry Customer Service/Support

Process Improvement Oral/Written Communication Team Leadership Time Management


Professional Experience

Chili s Grill and Bar 2007-Present

General Manager (2013-Present)

Manager (2007-2013)

  Direct day to day operations within a fast-paced restaurant environment with a focus on increasing productivity and efficiency levels

  Design and implement innovative strategies, oversee a group of 7 restaurants within the community, and monitor profitability metrics

  Played a lead role in managing large-scale remodels of 6 individual restaurants in addition to providing training to both new and existing staff members

  Promoted to General Manager after 6 years of employment due to exceptional leadership abilities and a demonstrated ability to lead successful teams


El Torito 2006-2007

Restaurant Manager

  Led restaurant operations which required supervising restaurant team members, interviewing and hiring new staff members, and managing employee relations issues

  Utilized superior communication and interpersonal abilities to successfully diffuse escalated customer service situations


Di Piazzas Restaurant and Lounge 1996-2006

Restaurant Manager

  Oversaw daily restaurant management tasks which included supervising a team of 10 individuals, recruiting new candidates, and handling human resources functions

  Planned and coordinated catering events, booked live and/or special events, and built positive relationships within the community


Volunteer Experience


Volunteer, St. Jude Children s Hospital

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