2556 Fountain Cove | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

Program & Project Management | Business Case Development | B2B & B2C Product Management

Internet / Digital Marketing | Market Research | Strategic Planning | Relationship Building | Monetary Transfer

Contactless & Mobile NFC Solutions | Mobile Banking | Business Requirements | Global Team Development | Change Agent

Call Center Operations | New Product Launch | Go-to-Market Tactics | Budgeting | Analytical & Organizational Ability

Critical Thinking | Time Management | Organization Skills | Matrix Organization Leadership

Talented, driven and dynamic Product Development and Program Management professional with years of proven leadership experience in the technology and financial service industries. Adept in developing, tactics and mechanisms used to drive the successful launch of new products, solutions and business processes. Demonstrated superb leadership skills with a keen ability to identify, develop and inspire high-caliber talent. Driver of teams and self to surpass organizational goals; thrive under pressure in fast-paced working environments. In search of a leadership role with a product or program management or development focus. Targeting positions that allow for both strong individual achievement and focused, results-motivated teamwork.

  Lead a team of program and project management professionals to deliver intricate IT initiatives across the enterprise

  Produce integrated platforms that offer scalable and effective solutions that align with company growth

  Manage project processes and various teams operating within both the Global Infrastructure and Information Security & Risk Management portfolios; initiatives range from executing Office 365 worldwide as well as Mobile Device Management

  Encourage employees to BYOD (Bring Your Own Device) so as to decommission outdated Data Centers; migrate to a state-of-the-art Tier 4 facility that totals $18M in investment

  Organize large project workflows that span multiple business lines of business and partner with global stakeholders to ensure that schedules, prioritization and workflows for all projects in accordance with corporate objectives

  Liaise with global teams to determine feasibility, KPIs, cost and time required to provide solutions

  Act as the sole contact point for the EPM specific to IT Infrastructure and Information Security organizations

  Communicate portfolio health, project status, concerns and risks to the CIO and other C-level executives monthly

  Defined strategy for and drove the product development process to increase market reach, bolster revenue and attain profit targets via the commercialization of new offerings, enhancements and intentional business partnerships

  Drove all elements of the development lifecycle, e.g. market research, gap analysis, Voice of the Customer and brainstorming sessions with merchants, third-party providers and financial institutions

  Developed business requirements and supported financial business cases

  Worked in conjunction with technology, operations and customer care staff to develop design requirements

  Led testing and certification measures through to commercial pilot to confirm market readiness

  Defined launch plan including operations, technology and business elements

  Partnered with marketing, sales, finance, compliance and operations personnel to devise roadmaps, product positioning plans, market collateral, sales measures and P&L revenue projections

  Created and set forth stage gate process and program artifacts to support development and introduction

  Fueled the development and execution of product strategies for new mobile products, as well as improvements within the Merchant and Financial Institution channels

  Executed the launch of NFC contactless payment form factors using Visa payWave, into a leading retail network and a Mobile Banking solution that included text banking, mobile browser access and downloadable applications in its offerings

  Led a team to develop launch readiness capabilities in sound partnership with third party providers; worked diligently to mesh technical solutions, define value proposition, position products, craft sales collateral and develop a sales pipeline

  Ensured the overall success of developed projects and products with regards to trying to increase P&L revenue

Continued

  Served as a Sales Engineer for external clients to handle mobile ecosystems and product/service offerings; handled the overall development and facilitation of comprehensive Sales Executive training

  Spearheaded a corporate initiative to acquire four new remittance processing facilities; included 600 new employees and the migration of 150 new clients into First Data s network over the course of nine months

  Developed and implemented site transition, network conversion, recruitment, training, equipment transition and client migration methods, which resulted in 300M new payments each year

  Led a series of complex payment project efforts in the Prepaid Services business sector; projects included launching a gift card program in Europe, developing a web-based card reload function and building business intelligence analytics

  Led cross-functional, cross-regional and global teams to garner consensus on approach; used project management best practices and tools to generate fruitful time, budget and scope results

  Offered executive-level status and financial cost analysis updates as needed

  Managed initiatives and services that totaled $6.12M in development investment and accrued $28.8M in new revenue over the course of a five-year time frame

  Crafted product positioning strategies and sales collateral

  Also generated business, financial and operational models for Image Exchange products

  Cooperated with operations, sales, systems and finance personnel to lead gap assessment and execute key processes to win business, ensure a successful launch and deliver quality offerings

  Partnered with Bankers Bank Associations to cultivate sales tools and train their respective staffs on program advantages in continual effort to drive sales growth in a positive direction

  Supervised the sales proposal and RFP processes, as well as the operations of the Product Messaging Committee

Certificate, Advanced Project Management, Stanford University (anticipated completion February 2017)

Executive Certificate, Leadership & Management, University of Notre Dame

Master Certificate, Internet Marketing, University of San Francisco

Master of Business Administration, Regis University

Certification, Project Management Professional (PMP)

Bachelor of Science, Marketing, University of Colorado

2556 Fountain Cove | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I bring to any program and project management role years of demonstrated sales and business development acumen. I am skilled in working under pressure to surpass employer and client expectations alike.

  As a professional, I am comfortable in achieving greatness both as a cross-functional team member and an independent contributor. I interact well with independent and group stakeholders at all levels by carefully leveraging my interpersonal communication capabilities.

  I possess a positive, friendly and example-based leadership style that is evidenced by the way I work with my clients and colleagues. I coach, guide and mentor others in developing strategic plans that fit their respective needs. I am an expert in needs assessment and tailor my leadership style to fit the needs of each person or group I work with.

  Outside of my career background, I have a Master of Business Administration, am certified as a Project Management Professional (PMP) and have a Bachelor of Science in Marketing.

  Additionally, I have engaged in numerous certification efforts. I am engaged in an Advanced Project Management Certificate program with Stanford University, with an anticipated completion date of February 2017.

  I hold an Executive Certificate in Leadership & Management from the University of Notre Dame and a Master Certificate in Internet Marketing from the University of San Francisco.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume

2556 Fountain Cove | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Contact Name

Company Name

Address

City/State/Zip Code

Dear _____________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.

Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.

Sincerely,

Yyyyyy x. yyyyyy