Date

Amtrak

Requisition ID: xxxxxx
Posting Location(s): North Carolina
Personnel Area: NC05

I am extremely interested in joining the Amtrak team as a Trainmaster and am submitting my resume for review. In advance, thank you for your time and consideration.

As demonstrated, I have been a customer-focused, service-oriented and safety-conscious Conductor with CSX Transportation since 2002 and offer you comprehensive knowledge of train/railroad operations, rules, policies, procedures, and FRA regulations. Complementing this experience, I am FRA credentialed, a long-time member of the United Transportation Union and have served as Safety Advisor for CSX since 2003.

Of note, I also offer you solid leadership experience in employee training and supervision, workflow/project management, operational planning/coordination, sales, and communications, with a talent for optimizing productivity, efficiency, use of time and resources, and bottom-line performance in achieving aggressive deadlines and goals.

With numerous years of experience as a Conductor backed by my leadership background, I am confident that I can deliver immediate and long-range results as an Amtrak Trainmaster. As an employee, I am a career-driven professional and enthusiastic team player with a strong work ethic and high level of integrity who is continually committed to supporting employer success through dynamic performance. I welcome the opportunity to interview at your earliest convenience, and look forward to your response.

Sincerely,

Jason Wallace

Trainmaster

  Rail industry professional offering 15 years experience as a Conductor, with focus on providing safe, efficient and quality customer service:

  Federal Railroad Administration Certification-RCO/endorsements; 2015-active

  Member, United Transportation Union (UTU); 2002-active

  Safety Advisor, CSX Transportation; 2003-present

  Proficient in full-scope train operations and comprehensive knowledge of railroad operating rules, procedures, policies, and FRA regulations

  Safety conscious, with qualifications in conducting inspections and ensuring workforce compliance; exceptional safety track record backed by annual safety training

  Motivating, hands-on leader with solid background in training, developing, coordinating, and supervising teams; equally effective in management, independent and collaborative roles

  Excel in prioritizing, planning, organizing, and steering operations/projects to maximize use of time and resources, improve productivity and efficiency, boost service levels, and achieve aggressive deadlines and performance goals

  Dynamic communication, consultation, presentation, negotiation, and interpersonal skills

  Extensive background working in federal secured environments

  Sharp mechanical aptitude, including troubleshooting and replacing parts/components

Conductor, CSX Transportation-Raleigh, NC 2002-Present

  Successfully manage day-to-day train operations, with strong focus on quality customer service, safety and regulatory/internal standards compliance

  Efficiently perform switching and classifying of cars; expertly verify track list

  Strategically prioritize, coordinate and manage operations to optimize productivity, customer service levels and on-time performance

  As Safety Advisor since 2003, consistently promote safety awareness throughout workforce; additionally conduct industry inspections to identify, mitigate and resolve defects

Sales Representative/Consultant, Leith Honda-Raleigh, NC 2013-2014

  Effectively consulted with customers to identify needs and delivered customized presentations to drive high-volume sales production; facilitated strong new/existing customer relationships instrumental to building loyalty and generating repeat/referral business

  Persuasively negotiated pricing and specifications with managers

  Reviewed personal sales performance to ensure achievement of targeted goals

Route Sales Driver, LeBleu Central Distributors-Rocky Mount, NC 1998-2001

  Successfully built and managed profitable 5-gallon water sales and distribution route

Supervisor, Cubbies Cheesesteaks and Landmark Grill-Greenville, NC 1995-1997

  Demonstrated dynamic management skills in supervising cooks and driving/supporting both back and front of house operations

  Effectively trained, coordinated and directed staff to maximize productivity and achieve quality and service standards in fast-paced, high-volume and time-sensitive environments

Business Major, Wake Tech College, Wake County-Raleigh NC; 2010-2012