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Yyyyyy x. yyyyyy

8912 West Flager St. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven, focused, and hard-working Nursing Home Administrator with 25+ years of experience and a proven ability to provide superior support to residents within nursing home environments. Experienced in working within cross-functional teams, creating facility-wide annual budgets, and improving resident satisfaction levels. Equipped with a keen ability to manage large-scale projects in addition to maintaining strong communication with co-workers, residents, and members of management.


Key Competencies



         Operations Management

         Insurance Claim Standards

         Oral/Written Communication

         Payroll Administration

         Medicare/Medicaid Regulations

         State/Federal Regulations

         Microsoft Office Suite

         Bilingual, English/Spanish

         Process Improvement

         Team Leadership

         Complex Problem Solving

         Attention to Detail


Professional Experience

Seasons Hospice & Palliative Care, Miami, FL August 2015-Present

Admissions Coordinator (2016-Present)

  Direct day to day administrative operations within the organization with a concentration on increasing productivity and efficiency levels

  Facilitate incoming clinical referrals, ensure both private and public (Medicare/Medicaid) insurance claims met specified guidelines, and monitored insurance claim approval standards

  Utilize superior communication abilities in order to facilitate team meeting, recognized as a liaison between field staff members and families, and managed special projects


Team Assistant (2015-2016)

  Coordinated internal operational procedures which included enforcing operating policies and procedures along with developing detailed staffing schedules for visiting staff members

  Generated Physician activity reports, maintained positive communication with medical teams, updated medical records, and monitored client medical/emotional needs


MedCloud Depot March 2014-Present

Director of Business Operations

  Directed sales and business development functions such as completing internal Medicare/Medicaid audits, completing financial analysis, and processing employee payroll

  Led the processing of both accounts payable and accounts receivable, maintained general ledger accounts, and created detailed month-end financial/accounting reporting


Misael Gonzales MD January 2014-July 2015

Office Assistant

  Handled various administrative operations such as the maintenance/updating of a patient assignment list along with processing change notices on individual status reports

  Answered incoming phone calls and routed calls to the appropriate place, maintained patient medical charts, and assisted with general office logistics


Education & Licensure


Bachelor s Degree, Economics, University of Havana, Havana, Cuba

Training Includes: Hospice for Alzheimer s/Dementia Patients, OSHA Compliance, HIPAA Compliance, and Income Tax Preparation

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