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Yyyyyy x. yyyyyy
8912 West Flager St. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Nursing Home Administrator with 25+ years of experience and a proven ability to provide superior support to residents within nursing home environments. Experienced in working within cross-functional teams, creating facility-wide annual budgets, and improving resident satisfaction levels. Equipped with a keen ability to manage large-scale projects in addition to maintaining strong communication with co-workers, residents, and members of management.
Key Competencies
Operations Management Insurance Claim Standards Oral/Written Communication Payroll Administration |
Medicare/Medicaid Regulations State/Federal Regulations Microsoft Office Suite Bilingual, English/Spanish |
Process Improvement Team Leadership Complex Problem Solving Attention to Detail |
Professional Experience
Seasons Hospice & Palliative Care, Miami, FL August 2015-Present
Admissions Coordinator (2016-Present)
Direct day to day administrative operations within the organization with a concentration on increasing productivity and efficiency levels
Facilitate incoming clinical referrals, ensure both private and public (Medicare/Medicaid) insurance claims met specified guidelines, and monitored insurance claim approval standards
Utilize superior communication abilities in order to facilitate team meeting, recognized as a liaison between field staff members and families, and managed special projects
Team Assistant (2015-2016)
Coordinated internal operational procedures which included enforcing operating policies and procedures along with developing detailed staffing schedules for visiting staff members
Generated Physician activity reports, maintained positive communication with medical teams, updated medical records, and monitored client medical/emotional needs
MedCloud Depot March 2014-Present
Director of Business Operations
Directed sales and business development functions such as completing internal Medicare/Medicaid audits, completing financial analysis, and processing employee payroll
Led the processing of both accounts payable and accounts receivable, maintained general ledger accounts, and created detailed month-end financial/accounting reporting
Misael Gonzales MD January 2014-July 2015
Office Assistant
Handled various administrative operations such as the maintenance/updating of a patient assignment list along with processing change notices on individual status reports
Answered incoming phone calls and routed calls to the appropriate place, maintained patient medical charts, and assisted with general office logistics
Education & Licensure
Bachelor s Degree, Economics, University of Havana, Havana, Cuba
Training Includes: Hospice for Alzheimer s/Dementia Patients, OSHA Compliance, HIPAA Compliance, and Income Tax Preparation
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