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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven, focused, and knowledgeable Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, building cross-functional teams, diffusing escalated customer service situations, and managing budget/expenses. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.


Key Competencies


Sales/Business Development Territory Management Staff Training Contract Negotiation

Cost Reduction/Containment Cold-Calling Relationship Management Customer Retention

Process Improvement Oral/Written Communication Employee Relations/Coaching

Focused/High-Level Presentations Profit/Goal Attainment Referral Generation


Professional Experience

Cousins Logistics, Kansas City, MO November 2016-Present

National Account Manager

  Direct day to day account management operations within a fast-paced environment with a focus on increasing productivity and operational revenue

  Identify potential clients within the region and perform cold-calling, perform research on new clients, and consistently exceeded weekly/monthly sales goals

  Generate detailed request for proposals based on client specifications, monitor client billing, and update client information in a CRM system


Command Transportation, Kansas City, MO November 2011-November 2016

National Account Manager

  Played a lead role in managing a group of clients which ranged from small business to large Fortune 500 companies along with handling cold-calling functions

  Conducted research on potential clients prior to contacting them, identifying transportation specific needs, and made appropriate service/product recommendations

  Communicated effectively with c-level executives, negotiated customer contracts, and analyzed complex customer service issues

  Successfully surpassed an individual goal of $4 million in sales in 2015 which resulted in generating a profit of over $1 million


Exterior Home Concepts, Kansas City, MO September 2010-October 2011

District Sales Manager

  Led both sales and business development functions which included supervising a team of 8 sales team members and overseeing daily administrative functions (budgeting, expense management, etc )

  Identified potential business opportunities within the region, supported the entire sales cycle, led weekly sales meetings, and assisted in human resources functions




Bachelor of Arts, Mass Communication, University of Central Missouri, Warrensburg, MO


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