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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and knowledgeable Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, building cross-functional teams, diffusing escalated customer service situations, and managing budget/expenses. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.
Key Competencies
Sales/Business Development Territory Management Staff Training Contract Negotiation
Cost Reduction/Containment Cold-Calling Relationship Management Customer Retention
Process Improvement Oral/Written Communication Employee Relations/Coaching
Focused/High-Level Presentations Profit/Goal Attainment Referral Generation
Professional Experience
Cousins Logistics, Kansas City, MO November 2016-Present
National Account Manager
Direct day to day account management operations within a fast-paced environment with a focus on increasing productivity and operational revenue
Identify potential clients within the region and perform cold-calling, perform research on new clients, and consistently exceeded weekly/monthly sales goals
Generate detailed request for proposals based on client specifications, monitor client billing, and update client information in a CRM system
Command Transportation, Kansas City, MO November 2011-November 2016
National Account Manager
Played a lead role in managing a group of clients which ranged from small business to large Fortune 500 companies along with handling cold-calling functions
Conducted research on potential clients prior to contacting them, identifying transportation specific needs, and made appropriate service/product recommendations
Communicated effectively with c-level executives, negotiated customer contracts, and analyzed complex customer service issues
Successfully surpassed an individual goal of $4 million in sales in 2015 which resulted in generating a profit of over $1 million
Exterior Home Concepts, Kansas City, MO September 2010-October 2011
District Sales Manager
Led both sales and business development functions which included supervising a team of 8 sales team members and overseeing daily administrative functions (budgeting, expense management, etc )
Identified potential business opportunities within the region, supported the entire sales cycle, led weekly sales meetings, and assisted in human resources functions
Education
Bachelor of Arts, Mass Communication, University of Central Missouri, Warrensburg, MO
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