Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

Accounting ~ Project Management ~ Customer Service

Business Management ~ Staff Leadership ~ Process Improvements

         Offer 20+ years experience in office administration including accounts payable and receivable (A/P & A/R), internal and external communications, project coordination, operations leadership, resource management, and client relations.

         Practical and systematic with a solid reputation for integrity, commitment to confidentiality, and talents in crisis management, collaboration, and P&L accountability.

         Excel in planning, prioritizing, and managing multiple concurrent tasks to meet crucial timelines and aggressive performance goals.

         Skilled at creating and maintaining detailed spreadsheets and reports to track critical business information.

         Continuously seek out new approaches to simplify and expedite administrative, financial, and operational processes.

         Considerable expertise in human resources functional areas such as training, scheduling, new hire processing, conflict resolution, coaching, and motivation.

         Solid business management experience gained from owning and operating restaurant for six years; hired, trained, supervised, motivated, and directed 18 employees.

LandVest, Inc., Newport, VT, 2011 to Present

Office Manager

         Spearhead full-scope office operations encompassing A/P, A/R, bank statement reconciliations, month-/year-end reporting, contract preparation and administration, digital document filing, and customer service.

         Proficiently steer financial management for multimillion dollar companies including maintaining checking accounts for 400 clients.

         Advise clients in practices to ensure alignment with state rules and regulations including significance of meeting specific deadlines.

         Assist Office Managers at satellite office with bookkeeping tasks and play an integral role in training personnel in use of new accounting software.

Poulin Lumber, Inc., Derby, VT, 2003 to 2011

Accounting Manager

         Helmed the complete spectrum of administrative and accounting operations spanning four offices including daily cash-ups, inventory management/replenishment, records maintenance, budget planning, customer service, and executive support.

         Orchestrated travel logistics for senior management, screened and routed incoming calls and correspondence, and restructured policies and procedures to optimize workflow.

Continued ►

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Professional Experience continued

         Trained, scheduled, and supervised administrative team of four high-performing employees.

         Compiled user-friendly training manual for new operating system and played a lead role in delivering hands-on support and guidance during staff acclimatization.

         Methodically and meticulously prepared fuel tax reports, memos, letters, financial statements, invoices, and other critical business documents.

         Monitored and enforced DOT compliance across all locations, requiring cohesive efforts with CDL drivers.

Kingdom Construction, Newport, VT, 1999 to 2003

Office Manager

         Applied dynamic leadership talents toward controlling all bookkeeping operations including A/P, A/R, billing, budgeting, bank reconciliations, and performance data tracking.

         Strategically authored comprehensive business plan to acquire bank funding for new business venture.

         Performed in-depth research to identify and implement strategies for achieving enhanced reporting, productivity, and cost control.

         Attended walk-throughs for new job sites to verify staff compliance with OSHA requirements and adherence to quality expectations.

         Supported bidding process, assembled operating manuals for job owners, and compiled regular operating reports to monitor and optimize bottom-line performance.

         Facilitated human resources activities by preparing and filing time & attendance records, processing terminations and new hires, administering payroll, and efficiently coordinating personnel transfers.

         Ordered supplies and equipment as necessary for contractors while conforming to budget criteria.

Prior background includes 10 years as A/R Specialist with NKMHS, Newport, VT.

QuickBooks Pro, Microsoft Office Suite (Word, Excel, Outlook),

Peachtree Accounting, Falcon, ProComm

OSHA Certification

Member of AIPB (American Institute of Professional Bookkeepers)

certification in process