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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 805-602-2692
Abc@xyz.com
Detail oriented Esthetician eager to contribute hands on skincare experience, coupled with administrative skills, to a progressive organization within the Hospitality industry.
Profile of Qualifications
- Strong interpersonal abilities, key to rapidly establishing rapport and maintaining lasting client relationships.
- Skilled in streamlining daily administrative functions, including scheduling, call management and project coordination.
- Recognized for building client retention and referrals by 10% within a 6-month period.
- Demonstrated ability to develop innovative strategies to enhance overall customer experience, resulting in increased satisfaction and retention levels.
Key Areas of Expertise
|
Administrative Operations Client Relationship Management |
Skincare Treatment Plan Creation Interpersonal Communication |
|
Professional Synopsis
Bay Club, The Sanctuary Spa, San Diego, CA 2015-Present & 2010-2014
Skincare Therapist/Esthetician
- Resourcefully identify client needs and create individualized skincare treatment plans accordingly.
- Demonstrate esthetic expertise throughout performance of therapeutic facials, waxing and advanced treatments.
Spa Client Coordinator 2008-2009
- Fulfilled key administrative support position, with associated responsibilities including scheduling and call management.
- Leveraged strong esthetics knowledge to successfully resolve inquiries and make individualized skincare recommendations.
Independent Living Program, San Luis Obispo County, CA 2015
Case Manager
- Contributed to overall case management processes, with associated duties including life skill development, providing referrals and maximizing available resources for children within welfare and probation systems.
- Continually achieved existing goals to maintain case compliance.
Spa Gregoires, Del Mar, San Diego, CA 2010
Spa Coordinator & Esthetician
- Streamlined spa processes by implementing effective coordination strategies throughout administrative operations.
- Provided top notch customer service throughout daily interactions.
Facelogic Spa, Encinitas, San Diego, CA 2009-2010
Skincare Therapist/Esthetician
- Performed customized facials and waxing, key to promoting customer satisfaction and retention.
Four Seasons Biltmore Santa Barbara Resort, Montecito, CA 2007
Catering & Conference Services Assistant
- Demonstrated strong interpersonal skills while maintaining high level of satisfaction, key to enhancing overall customer experience.
- Contributed extensively to creation of Banquet Event Orders (BEOs).
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 805-602-2692
Abc@xyz.com
FisHouse, Santa Barbara, CA 2003-2007
Manager
- Received promotion from Server role based on strong leadership skills.
- Continually developed and implemented innovative ideas to increase productivity throughout daily restaurant operations.
Fess Parker Doubletree Resort, Santa Barbara, CA 2003-2005
Banquet Server & Intern, Wedding & Events Planning
Education & Professional Development
Bachelor of Arts in History, Minor in Education and Applied Psychology,
University of California Santa Barbara; 2006
Esthetician License, State of Utah
600 Hour Masters Esthetics Course, Bellus Academy of Beauty and Spa, Poway, CA; 2008-2009
First Chair; 2008
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