Personable administrator with a work history of consistently exceeding performance objectives.

  Strong understanding of Medicare billing and claims, as well as commercial insurance billing.

  Reduced outstanding accounts receivable by more than $100,000 in less than a year.

  Outstanding background preparing internal controls such as journal entries, account reconciliations, collections, deposits, wire transfers and refunds, among others tasks.

  Experience administering payroll and meeting federal, state and local payroll tax obligations.

  Stellar listening, verbal communication and interpersonal skills to gain the trust of key stakeholders.

  Proactively identified and resolved problems in real time in order to implement favorable solutions.

  Proficient with the Windows operating system; Microsoft Word and Excel; HealthMedX; Kronos; Ultipro; Point Click Care; E Solutions; and Ivans.

Christian Living Communities Greenwood Village, CO 2007-2011 & 2014-Present

Billing Specialist, and also served as a Payroll Administrator

* Supported husband s relocation to Germany from 2011-2014; hired back by same employer.

  Communicate effectively with, residents their family members and colleagues.

  Ensure accuracy of Medicare billing, including posting charges and payments to resident accounts.

  Bill insurance companies for skilled care and outpatient therapy co-insurances payments.

  Display professionalism and tact while researching and resolving any account discrepancies.

  Prepare and distribute account statements on a monthly basis.

  Calculate retro pay, PTO cash outs and other payroll adjustments.

  Process fixed and voluntary deductions, garnishments and direct deposits.

  Prepare and enter General Ledger payroll allocations into a computer system.

  Create and distribute Form W-2 to employees.

Payroll Clerk, A Better Payroll Bel Air, MD 2006-2007

  Generated federal, state and local tax payments according to rules and regulations.

  Inputted data from time sheets, time cards and production records.

  Updated the employee database as needed.

Receptionist, Brightview Assisted Living Bel Air, MD 2006

  Answered and directed calls for three managers and nursing staff.

  Helped to process accounts payable in an accurate, timely and efficient manner.

Proof Operator, Allfirst Bank (now M&T Bank) Baltimore, MD 1994-2000

  Researched and resolved teller/customer out-of-balance transactions.

  Operated a 12-pocket proof machine for daily bank transactions.

  Encoded magnetic fields on credit and debit transactions.

Completed Eden Alternative Training