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Yyyyyy x. yyyyyy
2399 Parkland Dr. NE Unit #1159 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Restaurant Supervisor & Manager
Client Relations | Operations Management | Service Delivery | Hospitality Acumen | Liquor, Wine & Foodservice
Food Safety | Team Management | Team Leadership | Training & Development | Interpersonal Communications
Time Management | Orxxxxxxnization | Point of Sale (POS) system | Process Improvement
Driven, responsible and confident professional with years of managerial experience in fast-paced restaurant settings, paired with 17 years of retail background. Reliable and hardworking, serving as an integral team player to achieve common company objectives. Successful in working with customers and other important entities at all levels; excel as a team member or individual achiever. Thrive under pressure in fast-paced working environments that call for adaptability. Seeking a Restaurant Manager or Flight Attendant opportunity that would call on excellent hospitality management skills, as well as offer opportunities for career growth and advancement.
Professional Synopsis
Blake's On The Park
Supervisor/ Lead Bartender 2007 Present
Work in a leader and mentor capacity to develop monthly menus that entice patrons and encourage repeat business
Head the opening and closing of the bar, including paperwork management and safe balancing
Supervise and coach a dedicated team of 10 Bartenders
Einstein's
Bar Manager 2001 2008
Led and guided a capable of up to 75 staff members contingent on season; included handling bar training for all new managerial hires across the 10-location chain
Offered unsurpassed customer service by greeting and serving each in a warm, welcoming manner
Upheld knowledge of the current menu offerings, as well as xxxxxxrnishes, ingredients and preparation best practices
Aided patrons in choosing menu selections that best fit their dietary needs, tastes and desires; also suggested additional items to customers in an effort to bolster sales
Promptly served all food courses and alcoholic beverages to guests; worked in conjunction with kitchen staff rexxxxxxrding patron allergies, dietary needs and other special requests
Checked on patrons in a timely manner so each remained fully satisfied with each food and beverage course
Spearheaded closings, including inventory control, restocking low supply items and reconciling the cash drawer
Checked in on deliveries and signed off on all incoming shipments
Cleaned and sanitized table linens and settings, as well as glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators
Worked diligently to surpass weekly liquor, food and labor cost goals
Aligned services rendered with quality guidelines at all times
Retail background from 1991-2001 available upon request
Education
Reagent s Diploma, Franklin Delano Roosevelt High School
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