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Yyyyyy x. yyyyyy
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xxxxxx xxxx , xxxx , xxxxx 00000
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Summary of Qualifications
Award-winning, Bilingual (English and Spanish) retail management leader with a proven track record.
Proven track record training store and district managers on best practices of operations.
Solid listening, verbal communication and interpersonal skills to work with shoppers and co-workers.
Excellent time management, attention to detail and organizational skills, including prioritizing tasks.
~ Select Achievements ~
Increased sales at Express Bayside by 17% in first year of managing the store; additionally met all inventory goals.
Recognized as the Go-To Trainer chosen to train personnel at Victoria s Secret locations, exceeding category sales by 10%.
Honored as Employee of the Year three times during a distinguished career at Kmart.
Areas of Expertise
New Business Development Customer Relations Problem Solving
Staff Management/Training Profit and Loss Inventory Control
Interviewing/Hiring Staff Loss Prevention Merchandising
Professional Experience
Express Apr. 2016 - Present
Store Manager Bayside, Miami
Drive all aspects of operations for this $3M store location, including overseeing 30-member team including three managers.
Selected to participate in training workshop with area leadership.
Polo Ralph Lauren Sawgrass Nov. 2015 Apr. 2016
Assistant Manager, Talent Development
Played a key role in Human Resources functions for this $42M location with 200 employees.
Actively contributed to all hiring, onboarding, training, coaching, and scheduling efforts.
L. Brands Inc. Sept. 2005-June 2015
Assistant Store/Customer Experience Manager, Victoria s Secret Miami Airport (2011-June 2015)
Managed an $18 million location, as well as three category managers and all employees.
Category Manager, Victoria s Secret Dadeland Mall, Miami, FL (2008-2011)
Oversaw the lingerie category, including bras, panties and sleepwear.
Co-Manager,
Victoria s Secret Miami, FL (July 2006-2008)
Co-Manager, Express (Sept. 2005-May 2006)
Kmart Miami, FL Mar. 1990-Sept. 2005
Assistant Manager / Department Manager / Human Resource Manager / Office Manager
Held a variety of roles during 25-year tenure with the company, including overseeing 200 employees.
Honored as Employee of the Year three times and Employee of the Month on five occasions.
Led a $25 million location as the Assistant Manager (last position).
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