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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ●


IT Program Manager / IT Performance Test Manager

Program Management ~ Performance Engineering ~ Technical Architecture ~ Application Development

Client Relations ~ Process Improvements ~ Collaboration ~ Vendor Coordination ~ Resource Management



         Certified PMP and ICP-TST offering seasoned IT experience encompassing program management, performance testing, software development, technology refresh management, performance tuning, data integration, end-to-end development and corporate training.

         Excel at interfacing with key stakeholders to contain expenses and fuel continuous improvement.

         Highly effective communicator; able to coordinate, empower and guide cross-functional teams in accomplishing objectives and meeting critical deadlines in a fast-paced, high-growth, and diverse environment.

  • Outstanding strengths in risk mitigation, strategic planning, vendor relations, and change management.
  • Accomplished at managing onshore and offshore personnel and resources to achieve project/program objectives.
  • Able to build, nurture and manage client relationships that result in considerable revenue and profitability growth.
  • Constantly focus on optimizing software performance, reliability, usability, security and compliance.

         Well-versed in development Iterative development methodology, Service-Oriented Architecture (SOA) framework, and implementation concepts such as Struts, .NET, JMS, Spring and Web Services.


Professional Experience


CVS Health, Woonsocket, RI, 2012 to Present

Executive Advisor, RxConnect Performance Testing

         Align and mobilize team of seven in creating and administering 24x7 performance test schedule consisting of 60 on/offshore resources for CVS Active-Active initiative.

         Systematically secure, monitor, and maintain two production-sized performance test environments to ensure up-to-date patching across all application tiers, vital to achieving seamless operational continuity.

         Govern $6.5M-$8M in Agile performance testing to certify seven production releases (60 - 70 projects) annually.

         Personally conduct weekly status report meetings with leadership teams among multiple IT and business units.

         Spearheaded major, two-year technology refresh of CVS RxConnect performance test environments.


Collaborative Consulting, Burlington, MA , 2005 to 2012

Principal Data Architect / Performance Engineer

         Led multiple vendors in performance testing across several environments for CVS Caremark project (2012), successfully planning daily test cycles, test execution and results review.

         Functioned as Oracle Data Integrator Architect for Massachusetts DOE initiative (2011 to 2012); performed data analysis and profiling of State s three main educational divisions to be leveraged as sources to data warehouse.

         Governed architecture of firm s Informatica/Oracle batch systems (2009 to 2011) including assessing Informatica and SQL-based batch jobs for consistent adherence to company standards and industry best practices.

         Planned daily test cycles, test execution and results review for CVS Caremark initiative (2008 to 2009) in close cooperation with Tata consultants to drive daily testing.

         Investigated under-performing Informatica-based batch conversion jobs for CVS Caremark (2008) and recommended enhancements upon conversion of 48TB of individual store data to firm s new centrally located Oracle RAC environment.

         In dual role as lead analyst and technical lead for Fidelity Investments (2006 to 2008), navigated conversion of a content management system from Vignette to Documentum.

         Supported Massachusetts Department of Unemployment (2005 to 2006) by joining forces with in-house DBAs to develop backend database objects for a .NET medical health care assistant system.

         Applied impactful web and database modifications to enhance rate reporting system for AIG (2005).


Continued ►


Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2


IBM Business Consulting Services, Providence, RI, 2002 to 2004

Senior IT Specialist

         Championed Callidus TrueComp package configuration and data integration to replace legacy compensation system for North Carolina Farm Bureau (2004); proficiently led team of consultants and client personnel through seamless implementation process, systems testing and system validation to ensure strict quality assurance.

         Orchestrated TrueComp package configuration and development to replace AXA s legacy compensation system (2003 to 2004), effectively leveraging technologies such as Microsoft SQL Server, Transact SQL, Excel/Visual Basic and XML to complete project.

         Accomplished critical data conversion for Oracle Fixed Assets and General Ledger at Millennium Pharmaceuticals (2002 to 2003) and developed ADP Payroll to Oracle GL interface to replace existing ADP to Lawson processes.


PricewaterhouseCoopers LLP, Burlington, MA, 1998 to 2002

Principal Consultant

         Structured business requirements to automate system functionality as a result of a multimillion dollar portfolio acquisition by Textron Financial (2002).

         Decisively recommended implementation approaches and played a pivotal role in design, development and implementation of corporate standards system for Procter & Gamble (2001 to 2002).

         Designed, developed and implemented multiple JSP, Java, JavaScript Web pages for MatrixOne (2000 to 2001).

         Handpicked as team lead for analysis, design, construction and implementation phases of an OSS project for CBeyond Communications (2000); mentored, coordinated and supervised two IBM consultants, one external sub-contractor, one Siebel consultant and a client staff member.

         Planned, designed, developed and deployed corporate content management portal for Raytheon (2000).

         Examined Raytheon s business strategy to devise a feasible business plan for a .COM seeking venture capital (2000); successfully produced deliverables which enabled client to sell team s efforts as a Packaged Business Plan to acquire .COM funding.

         Performed data cleansing and manipulation for an $80M portfolio acquisition/conversion at Textron Financial (1999 to 2000); extensively contributed to design, development and implementation of data requirements and enhancements to achieve a flawless conversion of critical data into client s system.

         Prior roles / engagements:

         Internal IT Instructor, PriceWaterhouseCoopers (1999)

         Maintenance / Support Developer, Textron Financial (1998 to 1999)




Application Frameworks: .NET, J2EE

Programming Languages: Assembler, ASP, Basic, C, C#, C++, COBOL, FORTRAN, HTML, Java, JavaScript, JCL, JSP, Oracle PL/SQL, Pascal, Shell scripting, SQL, SAS, TCL, Visual Basic, XML

Integrated Development Environments: Visual Studio.NET, Eclipse, JDeveloper, WebSphere Studio Application Developer (WSAD)

Application Servers: WebSphere, WebLogic, Microsoft IIS, Microsoft Component Services, Vignette, Oracle Application Server

Software & Tools: Rational Clear Case, Visual Source Safe, Rational Clear Quest, Mercury Load Runner, HP OpenView, Control-M, Sergeant, Informatica Grid, Oracle Data Integrator, SOAP, WSDL, Oracle Golden Gate, Oracle Veridata, Crystal Reports.NET

Database Platforms: SQL Server, DB2/UDB, Oracle 8i/9i/10g/11g RAC, Access

Operating Systems: Windows 2007, Solaris, AIX, VMS


Education & Credentials


BS, Computer Information Systems, Rhode Island College, Providence, RI

BA, Computer Science, Rhode Island College, Providence, RI

Certified Project Management Professional

ICAgile Certified Professional in Agile Testing (ICP-TST)


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