Yyyyyy x. yyyyyy

Apple Valley, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Accomplished, Details-Focused Leader Committed to Meeting and / or Exceeding Global Business Objectives

Domestic / International Operations ￨ Supply Chain ￨ Logistics Coordination ￨ Import / Export Administration

Sales ￨ Margin Expansion ￨ Cost Controls ￨ Lean Automation / Processing ￨ Best Practices ￨ Regulatory Compliance

International Trade ￨ Team Building / Training ￨ Process Optimization ￨ Customer Service ￨ ERP Design / Implementation

Dedicated, Results-Generating Manager who makes sound decisions to reflect positively on multi-site domestic / international operations in alignment with a company s vision, value, and goals. Ambitious Self-Starter who rises above challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios to reach high profit and productivity levels, as well as independently resolving in-depth issues. Top Performer who is committed to continuing education to maintain awareness of industry trends and changes to compliance regulations. Excellent Communicator who develops synergistic relationships with cross-geographical decision-makers, teams, and customers of diverse cultural, ethnic, and socioeconomic backgrounds, and who leads peers by example and with integrity.

  Reduced costs and transportation spend by actively managing logistics providers for Loram Maintenance of Way.

  Increased inventory turns and improved parts order line item fill rates from 67% to 80% for custom engineering machinery, and led continuous improvements to increase fill rate to 95% while optimizing capital investment.

  Realized a 12% reduction from benchmarked common carrier rates and held rates flat for 4 consecutive years.

  Led a cross-functional team to implement Documoto, a web-based electronic parts catalog, to improve machinery documentation presentation, including operation and service manuals, schematics, and a parts catalog with exploded 3D views of assemblies; improved engineering documentation graphics for quick parts identification.

  Developed an ISO Quality and Safety Gate Check List, a detailed 75-point list used by manufacturing project team to ensure Loram machinery is prepared to assure absolute safety for transport to domestic or global locations.

  Cost-effectively led negotiations with BNSF Railway to execute chartered dedicated trains to deliver maintenance trains to both Houston and Galveston ports when expedited travel was required due to manufacturing delays.

  Improved material flow via a Supply Chain Summit Strategy Group to boost lead time and fulfillment velocity 20%.

  Redesigned order processing system to improve efficiency, shipment frequency, and perpetual inventory capture.

  Reduced ocean freight costs for Polaris by 19% via steamship line contract negotiations, and held flat for 5 years.

  Reduced costs $4+ million annually by reacting to and changing the dynamics of the Polaris transportation model.

  Co-designed and led implementation, roll-out, and training of a web-based resource extranet portal for customers.

  Selected as Toro SAP Sales and Distribution Module Representative for SAP implementation at headquarters, and led the business side of the onsite SAP ERP system integration with Toro s wholly owned subsidiary in Australia.

Manager Logistics & Customer Service

Capitalize on the opportunity to drive forward-thinking logistics and customer service management initiatives to support internal / external customers. Mentor and manage a top-performing team while maximizing use of resources to achieve goals by planning and prioritizing workflow. Strategically steer all facets of supply chain operations. Optimize Loram ERP / MRP system utilization to advance the flow of material through from procurement supply to customer delivery. Spearhead solutions-focused oversight of Loram equipment and spare parts deliveries via multiple forms of transportation.

Yyyyyy x. yyyyyy

Page Two ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Manager International Logistics & Customer Service (2003 2009)

Supervisor International Customer Service (1999 2003)

Utilized broad scope of industry knowledge toward managing manufacturing planning, sales, customer service, order fulfillment, export administration, and physical distribution of manufactured goods. Achieved sales objectives outside of North America. Participated in Lean process development to aggressively contribute to margin expansion initiatives. Directed international presence of Polaris products by collaborating with field sales staff to add high-performing distributors. Trained and mentored teams in business processes essential to transact business with the company using web-based resources.

SAP Business System Architect (1998 1999)

Senior International Customer Service Representative (1995 1998)

International Export Customer Service Representative (1981 1995)

Played a vital role in directing initial implementation and ongoing design of business processes to support order processing, sales, and distribution modules of SAP. Led physical distribution of Toro finished products to global subsidiaries and customers.

Bachelor of Applied Business Administration (In Progress)

Associate of Applied Science in Business

International Trade Certification

Spanish Language Studies Levels I IV

Six Sigma Green Belt Certification ￨ RABQSA Certified ISO 9001:2008 Internal Auditor

Loram Situational Leadership I & II ￨ Polaris Leadership Development Program (PLDP)

Xxxxxx Global Trade Association

American Society of Transportation and Logistics

QUEST Team Participant (Quality Improvement Team)

CIT Committee Representative (Continuous Improvement Team)

Excellent Professional References Provided Upon Request