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Yyyyyy x. yyyyyy

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Driven, focused, and knowledgeable Strategic Leader with several years of experience in high-stress environments in addition to a strong background within various industries. Experienced in overseeing daily administrative operations, designing strategies focused on increasing efficiency/productivity, and leading internal teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.

Key Competencies


Operations Management Administrative/Office/Support Process Improvement

Customer Service/Support Cross-Functional Team Management Strategy Development

Team Leadership Report Generation Vendor Management Conflict Resolution


Professional Experience

American Red Cross, Omaha, NE July 2016-Present

Certified Instructor (CPR/First Aid/Babysitting Courses)

  • Directly manage day to day teaching operations within a non-profit organization which includes creating comprehensive lesson plans and utilizing various types of training assessments
  • Utilize role playing, simulations, team exercises, group discussions, videos, and lectures to successfully improve student comprehension levels
  • Provide on-site analysis/education lifesaving skills to students along with providing bloodborne pathogen and emergency medical response training


Jacqui s Salon, Bellevue, NE October 2014-Present


  • Facilitate administrative operations within the organization which includes identifying and contacting potential clients within the community and providing salon services
  • Coordinate weekly production/contractor meetings, complete monthly billing logistics, and updated customer records to include services provided
  • Play a lead role in scheduling client appointments, identify patient service needs, and make appropriate styling suggestions


Fountainview Retirement Community, Omaha, NE October 2014-Present


  • Provide styling services to Residents within a retirement community which includes completing site observations and updating customer information records
  • Schedule new and existing client appointments, analyze patient hair/physical features, and ensure high levels of patient satisfaction are maintained


Vatterott College December 2007-October 2014

College Instructor/Program Director

  • Managed strategic program logistics which centered on creating program objectives, monitoring student performance, and creating program specific forms
  • Provided instruction related to hairstyling techniques, recruited/trained new program Instructors, and oversaw comprehensive training seminars
  • Instrumental in completing various human resources functions such as hiring approximately 3 employees per year, supervised team members, and diffused escalated operational situations
  • Ensured high levels of customer service were maintained through the completion of customer surveys, supported complex operational projects, and adhered to standard operating procedures

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Professional Experience Continued:

Runge Law Office LLC January 2007-2008


  • Managed legal operations within a fast-paced law office which included preparing trial exhibits, briefing Attorneys on cases, and supporting Attorneys during hearings/trials
  • Completed comprehensive legal investigations in preparation of case hearings, maintained a high knowledge of laws/regulations, and conducted intake interviews
  • Contacted witnesses and other individuals related to cases, created legal briefs, motions, and/or pleadings, and reviewed legal documentation for accuracy




Associate of Applied Science, Commercial Law with an Emphasis in Litigation

NALA-Certificate of Paralegal Studies

Metropolitan Community College, Omaha, NE (Honors Graduate)


Cosmetologist Certification, North Platte Beauty Academy

Cosmetology Instructor, Cheveous College of Beauty




NALA-Certified Paralegal

Certified Notary Public

Certified in CPR/First Aid

Licensed Cosmetologist

Licensed Cosmetology Instructor




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