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Yyyyyy x. yyyyyy
xxx-xxx-xxxx
abc@xyz.com
Permanent Address Temporary Address
1161 Princeton Rd 11920 Lakeside Dr. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 Overland Park, KS 66213
Systems Engineer
Profile of Qualifications
Offer valuable experience in systems engineering, project management and client services/support in both production and nonproduction environments as well as independent and collaborative roles
B.S., Computer Science Information Assurance Track, with solid theoretical and applied studies backed by Microsoft Technology Associate (MTA) Networking Certification
Strategically plan, coordinate and manage projects to maximize productivity and meet deadlines while maintaining high quality standards and delivering world-class client service
Solid communication and interpersonal relation skills instrumental to effectively mentoring/guiding new staff as well as interfacing with clients, teams, management, and related business stakeholders
Technical Skills
Languages Platforms
Java ~ SQL ~ Linux ~ COBOL Windows XP/Vista/7/8/8.1/10 ~ Linux
Software Databases
MS Office ~ Active Directory ~ Citrix XennApp ~ Zabbix Oracle ~ Access
Professional Experience
Systems Engineer-ClientOps Central, CERNER 2016-Present
Collaborate with team in providing quality healthcare system services to key clients including Ascension Health, IASIS Healthcare, Borgess Health, and Lourdes Health; includes ongoing client communication to optimize service levels, satisfaction and loyalty
Successfully partner in delivering client facing projects including System Go-Lives, new solutions implementation, RHELupgrades, Domain Refresh/Replicates, and extensive code upgrades along with Linux-based server build outs to client specification
Proficiently
monitor, troubleshoot and resolve Oracle Database performance issues via OEM
Efficiently coordinate and provide support and maintenance to minimize client
downtimes; effectively manage projects in minimal supervision role
Apply proactive approach toward facilitating system abnormality/defect investigations
Contribute expertise and strong leadership skills toward mentoring and guiding new associates
Education
B.S., Computer Science Information Assurance Track, Indiana University of Pennsylvania; 2016
Major
GPA: 3.2 ~ Cumulative GPA: 3.0 ~ Dean s List
Minor in Criminology
Key courses: Data Structures and Algorithms, Network Security and Unix Systems,
Assembly, Java, and Software Engineering Concepts
Community Leadership
Intel International Science and Engineering Fair; Summer 2015
Effectively interpreted for Indonesian finalists; facilitated communications between finalists and judges
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