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Profile of Qualifications
Dynamic, focused and detail-minded managerial professional with over 15 years of maintenance experience across the military sector. Exhibits a proven success record in serving as a qualified and driven System/Database Administrator and Maintenance/Production Control Manager. Possesses combined F/A18A/BC/D/E, E2/C2, and P3/P8 aircraft experience. Maintains the utmost in patience and efficacy in serving as a leader within teams comprised of diverse, bold personalities. Thrives in fast-paced, time-sensitive working environments. Seeking a role in a challenging new environment that will allow for continued leverage of skills; open to possible assignments overseas or travel-based assignments that will deliver prospects for continued career advancement
Key Areas of Knowledge & Expertise
Strategic Planning & Analysis | Maintenance Operations | F18 Automated Maintenance Environment (FAME) | Organization
Production Management | Prioritization & Multitasking | Time Management | Interpersonal Communication | Relationship Building Cross-Functional Leadership | Training & Development | Supervision | Recordkeeping | Supply Chain | Secret Security Clearance
Cultural Competence | Systems Administration | Configuration Management | Software Updates | Disaster Recovery Tactics
Inventory Control | Windows OS | NALCOMIS OOMA SA/A and DBA | Microsoft Office Suite | LAN Setups | Types 40 WPM
Professional Experience
Tapestry Solutions, Inc., San Diego, CA
Field Support Representative-Atsugi, Japan (2013-2016)
Spearheaded onsite database administration and information technology support for forward-deployed fighter squadrons of the F18 Automated Maintenance Environment (FAME) at various sites across Southwest Asia and Southwest Asia
Delivered comprehensive FAME implementation, hardware management, and application support services including warranty/replacement services, software upgrades/installations, as well as Information Vulnerability Management (IAVM)
Guided, mentored and trained foreign and domestic military government contractors and additional selected entities
Facilitated upgrades, system tests and new software implementations; efficaciously troubleshot issues as they arose including firewall, security and network issues
Offered holistic support for the Boeing Technical Operations Center; coached staff in delivering 24-hour technical phone support and evaluating customer-reported issues
United States Navy, Atsugi Japan/Norfolk, VA
Aviation Maintenance System/Database Administrator/ Logs and Records Manager (2009-2012)
Supported SPAWAR in installing Naval Aviation Logistics Command Management Information System (NALCOMIS) Optimized Organizational Maintenance Activity (OOMA); maintained NALCOMIS, upgraded patches, and ran end user system trainings
Established and administered basic LAN network that supported detachment processing, e.g. hardware and software upgrades
Led the installation and operational testing of critical software on 370 workstations and two servers; yielded complete workstation availability rates with nominal impact to overall production operations
Continually confirmed levels of NALCOMIS system security, database integrity and configuration; included properly handling live weaponry, loading aircraft weapons and unloading event leadership
Led quality assurance measures, development planning and database testing; scheduled the development, assessment and deployment of process improvements and changes to squadron maintenance measures
Managed a technical publications library of over 2K manuals while simultaneously training 25 dispersed librarian staff members; also updated and maintained more than 200 flight and crew station training manuals
Aircraft Maintenance Coordinator (2009)
Conducted detailed maintenance meetings and briefs detailing schedule aircraft maintenance requirements, while simultaneously managing 12 production work centers and aircraft launch and recovery operations.
Performed all backup, restore, disaster recovery, hardware/software, user maintenance, and system monitoring functions for squadron OOMA/FAME system
Developed an automated tracking system to accurately reflect the incorporation of time critical aircraft technical directive
Directed and supervised production work centers through the acceptance of newly assigned aircraft, induction to contractor depot maintenance, and upkeep of aircraft discrepancy books.
Repaired and maintained NALCOMIS servers, and work stations, increasing asset availability to 100 percent.
Yyyyyy x. yyyyyy
Page Two
Aircraft Flight Line/Deck Coordinator (2005-2009)
Coordinated the flow, maintenance, launch and recovery of naval fighter aircraft aboard ship and shore stations; also directed aircraft movement patterns and parking at live weapon loading areas
Supervised operations for the Foreign Object Damage (FOD) program; completed daily flight line FOD searches to keep aircraft hangar and taxi ways free of objects that had potential to be ingested into engines
Monitored the Hazardous Waste program to properly treat all facilities in alignment with Standard Operating Procedures, as well as prevent potential aircraft spills and eliminate incidences of maintenance waste materials presence
Assessed the Tool Control Program using tracking procedures to help work centers check out tools and identify missing items
Aircraft Maintenance MANAGER (2002-2005)
Supervised a maintenance department of over 200 personnel; ensured adherence to safely and maintenance standards in servicing 12 F/A-18EF fighter aircrafts
Led onsite support and maintenance efforts for the squadron NALCOMIS OOMA/FAME system; acted as the foremost contact for all squadron users concerns and inquiries and executed installation/testing without incident with 100% availability
Supported a seamless transition and mitigated any potential impact to maintenance efforts
Managed and organized a $2M+ budget while also tracking costly uninstalled aircraft parts as they shipped from their respective manufacturers to their destinations
Upheld an impressive, near-perfect 98% aircraft mission readiness rating; played a key part in the carrier qualification of over 17 naval aviators and organizations, thus earning a series of honors and awards for maintenance excellence.
Updated the maintenance Information System, including development and distribution of maintenance documents that kept Pilots and Maintenance Supervisors informed regarding real-time aircraft statuses
Compiled ad-hoc reports comprised of information related to installed components, aircraft/engine trends, analysis, department audits, manpower requirements and expenditures
Education
Associate of Arts, General Studies, Central Texas College, 2012
Course Completion, Human Resources Management, University of Maryland 2005
Completed Trainings
Naval Aviation Maintenance Control Management | Aircraft Weight and Balance
Technical Directive Coordinator | Conventional Weapons Handler | Aircraft Logs and Records | System/Database Administrator
Aeronautical Technical Publications Librarian | Naval Aviation Logistics Command Management Information System (NALCOMIS)
Optimized Organizational Maintenance Activity (OOMA) Configuration Management | Supply Clerk | Hazardous Waste Management
US Air Force Principles of Instruction | Leadership Development | Conflict Resolution | DOD Information Assurance
Suicide Prevention | Sexual Assault Victim Advocate | Aircraft Safe for Flight
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.comxxx-xxx-xxxx (Hxxx-xxx-xxxx (M)
March 16, 2018
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear [Hiring Agent Name],
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:
I bring to the table over 15 years of dynamic, tactical maintenance operations experience within the military sector. I consider myself an expert in working autonomously using attention to detail, paired with strong time management and organizational skills. In any role I take on, I am adept at establishing and maintaining mutually beneficial relationships with individuals and groups at all levels. I am a strong verbal and written communicator with high-caliber stakeholder relations skills.
As a professional, I pride myself on my reliability, integrity and tenacity. I work tirelessly to achieve sales and training goals as both an individual contributor and cross-collaborative team member. No matter the circumstance, I am able to tackle all challenges presented before me with tenacity and determination.
I use example-based leadership to lead my team towards logistical and strategic success. I feel that a team is only as good as its supervisor and this mentality fuels me to achieve or exceed all goals set before me.
Outside of my career chronology, I have an Associate of Arts General Studies from Central Texas College and completed a course in Human Resource Management through the University of Maryland. I consider myself a continual learner, always willing to expand my horizons and develop as I progress in my career.
Furthermore, I have completed various military training. Among my areas of focus thus far: Naval Aviation Maintenance, System/Database Administration, HAZMAT Management, Leadership and Conflict Resolution.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Enc. Resume
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