TSA/Homeland Security Activities, X-Ray Screening, Passenger Observation, Pre-Board Security, Checkpoint Oversight, Baggage Screening, Equipment Maintenance/Calibration, Personnel Management, Training & Development, Policies/Procedures Development, Strategic Planning, Report Authorship, Documentation/Report Development, Transportation Security Officer Training, Peer-to-Peer Coaching, One-on-One/Group Interaction, Team Support, Information Analysis/Evaluation, Written Evaluation/Feedback Development, Briefings Development, Checkpoint Log Management

MONTH 2014 Present

Department of Homeland Security

Transportation Security Administration

Minneapolis, MN

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Lead Transportation Security Administration

Skillfully screen passenger-accessible property as well as individuals with specialized equipment, including x-ray equipment, to ensure that prohibited materials do not enter secure areas; tasked to maintain and calibrate equipment regularly. Carefully observe individuals moving through checkpoints, with a focus on identifying any unusual behavior; review credentials to ensure no fraudulent activities. Adept in use or CCTV to investigate/recover stolen or lost materials; when necessary call on local Police Department for assistance to help in locating persons involved in criminal actions; author incident reports for review by supervisor.

Provide careful scrutiny of facilities to detect/prevent placement of prohibited materials on aircraft or in secure airport areas; have developed exceptional skills in identifying abnormal behaviors while working in fast-paced environments often under difficult circumstances. Considered by managed as Subject Matter Expert and was selected to train new TSA Officer on departmental processes/procedures/policies; assist other personnel in completing multiple forms and documents and preparing such documents as morning briefings, reports and checkpoint logs among others.

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Serve as role model and provide peer-to-peer coaching/counseling during group interaction meetings; continually support sharing of information, teamwork and developing an atmosphere of inclusion. Expertly manage screening checkpoint with up to 50 Officers working daily; plan and schedule personnel rotational assignments, and continually assist colleagues in developing needed skills in acquiring/assessing information to mitigate threat situations while improving performance; develop written feedback assessments concerning Officer performance and provide improvement recommendations to management.

MONTH 2014 MONTH 2015

Hennepin County Juvenile Detention Center

Minneapolis, MN

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Juvenile Correctional Officer Aide

In this part-time/concurrent assignment supervised individuals residing at Center; was responsible for assigning cleaning duties, monitoring individual progress and strictly enforcing Center rules/regulations. Assisted individuals in improving decision-making capabilities and led life skills development/group discussion sessions, often focusing on daily living and current events, and supervised team sports.

Was responsible for performing room checks on regular 30-minute intervals to ensure that all residents were accounted for and activities aligned with Center procedures, policies and regulations. Monitored residents during recreational periods as well as while completing assigned tasks to ensure appropriate behaviors. Using Center software authored multiple reports, controlled in-room lights/radios and utilized two-way radios to communicate with other Officers.

MONTH 2012 MONTH 2014

G4S Security

St. Paul, MN

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Custom Protection Officer

For this organization providing nationwide security service, skillfully monitored/responded to security alarms and emergency situations, utilizing CCTV to review videos, computer programs and telephones to resolve alarm issues; contacted local law when needed to perform on-scene resolution. Documented foot/vehicle patrols, emergency calls and related activities into daily logs and was responsible for issuing access badges to employees/visitors/vendors. Diligently reviewed all forms/documents to ensure accuracy prior to granting security clearances; also emailed clearance forms to requesting supervisors.

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MONTH 2011 MONTH 2011

Taco Bell

Maplewood, MN

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Shift Lead

Directed work assignments for up to seven personnel; provided all needed training covering food preparation and organizational customer service/satisfaction procedures, and ensured that all food/equipment sanitation requirements were met. Conducted required safety procedures and ensured that all relevant documents were complete and accurate; also managed cash transactions, bank deposits and inventory procurement/management.

Sanford-Brown College, Mendota Heights, MN

Bachelor of Science, Criminal Justice

GPA: N/A

Semester/Credit Hours: N/A

Internship with Ramsey County Sheriff s Office