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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● abc@xyz.com
IT Management Executive
Multi-Site Operations ~ Project Management ~ Team Leadership
Stakeholder Relations ~ Resource Management ~ Capturing Cost Savings
Executive Profile
Offer 20+ years experience in IT/IS management with specialization in project coordination, upgrades, migrations, infrastructure management, systems administration, networking, and help desk operations.
Extremely well-versed in continuous improvement, vendor relations, and leading teams in achieving project goals according to fiscal, timeline and quality criteria.
Extremely well-versed in SOX compliance, PLM, SDLC, ITIL, ITSM, CMDB, UL compliance, DSS Chapter 8, risk management, change management, and disaster planning & recovery.
Proven success in teaming with DoD and DSS to build fully secure Classified room complete with alarm system, motion detectors, spin locks, and 24x7 monitoring services.
Excel at seamlessly interfacing with stakeholders to propel forward-moving efforts across multiple initiatives concurrently, often in mission-critical environments.
Professional Experience
Unisys Inc., Thousand Oaks, CA (Amgen Inc.), 2015 to 2016
Senior Project Manager
Hired initially to refocus and revive highly visible and off-track PC refresh project to replace approximately 9,000 laptops worldwide in four-month time period.
Methodically identified stop gaps, implemented corrective action, and proactively assumed dual role as project manager and operations manager in charge of 20-person team.
Championed additional project to equip 184 new hires with mobile computing accounts and devices.
Joined forces with Asset Management team to update current location for 120+ corporate assets.
Successfully directed 10 personnel in completing nearly 928 refreshes on time and $9K under budget.
Benchmark Electronics (BEI), Moorpark, CA (formally CTS Inc.), 2013 to 2015
CTS Corporation, 2006 to 2013
IT Operations / Infrastructure Manager, Information Systems Security Manager (ISSM)
Led flawless migration of perimeter router, access point routers, switches, PCs, laptops, servers, printers, scanners, copiers, manufacturing equipment, and backup system from CTS domain to BEI domain.
Extensively supported IT tasks and reporting for ERP migration project which was accomplished in accordance with demanding schedule.
Managed IT/ IS team in supporting NOC, LAN/WAN, server farm, VM platform, ERP system, PLM/PDM system, enterprise anti-virus application, back-ups, storage, etc. across Moorpark and San Jose facilities.
Designed and built UL-compliant secured room supporting 2008 Server domain, and devised associated Master System Security Plan (MSSP) and IS Profile.
Received accreditation from Defense Security Services for ATO (Approval to Operate) award.
Helmed LAN/WAN upgrade project for Moorpark facility featuring VM platform running two host servers and upgraded business circuit from two T1s to 20MB fiber circuit with growth of up to 100MB.
Merged IT systems and between twos sites including all data/voice/wireless/fax/printing/video components.
Proficiently administered all circuits, network infrastructure, server room, and three IDF closets.
Oversaw all facets of IT helpdesk and service/support call centers for Moorpark and San Jose.
Interviewed, hired, directed, evaluated, and managed qualified IT staff including managers.
Continued ►
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Team PCS INC., LOS Angeles, CA, 2006
IT Project Manager
Orchestrated two projects for state-of-the-art correctional center telephone systems connecting to MPLS communications network.
WMCDirect (contract), Woodland Hills, CA, 2004 to 2005
IT Project Manager
Planned, directed, and cost-effectively executed large-scale migration of networked systems, sub-systems, servers, and components to parent company.
FoodBrand L.L.C., Westlake Village, CA, 2000 to 2004
IT Manager / Acting Director of IT
Governed complete spectrum of IT operations spanning 87 restaurants as well as corporate office.
Steered five complex projects for new sites from IT design concept to timely completion.
Implemented new global IP data/voice/fax network infrastructure which increased bandwidth substantially while slashing monthly telecom expenses in half.
Researched, designed, and presented 18-month ROI VoIP project; set up Least Cost Routing (LCR) across MPLS and leveraged new IP network infrastructure to reduce analog circuits and services while eliminating long-distance charges.
Researched and presented 16-month ROI initiative for video conferencing at all FoodBrand locations; successfully implemented three remote sites during tenure.
SRS Technologies, Camarillo, CA, 1995 to 2000
MIS Manager / Network Administrator / Network Security Officer
Managed MIS operations for NAVSOC (Naval Satellite Operations Center) comprising three personnel.
Created and presented network proposals, budget forecasts, and status updates to government officials.
Persuasively proposed and integrated CD Tower-21 CDROM server, RAID 5 system server, Cisco 7010 Router, Cisco PIX firewall, and FORE Power Hub 7000 FE backbone switch to CAT 5 campus LAN.
Prior Background:
Support Technician / Manufacturing Supervisor, Dupont Imaging Systems Inc., San Diego, CA
Computer / Communications / Network Technician, NCR Inc., San Diego, CA
Communications Technician, SRS Technologies, Camarillo, CA
Aircraft Electrician, United States Navy
Education
BS in Business Management (in progress), University of Phoenix
Certifications
Approval to Operate under National Industrial Security Program Operating Manual, DoD 5220.22-M
Accreditation authority to self-certify similar IS s under ATO MSSP for Networks
NISPOM Certificate, Chapter 8
Certified Cisco Network Administrator (CCNA)
Certificate in Cisco Network Securities
Micros 8700 Hospitality Management Systems (HMS)
Micros 8700 System Administration
Certified Novell Engineer (CNE)
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